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Park Plaza Cardiff

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Park Plaza Cardiff

Park Plaza Cardiff

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationCardiff Castle6 min walk
  • Popular LocationPrincipality Stadium9 min walk
  • Popular LocationCardiff Bay18 min walk
  • AirportCardiff (CWL-Cardiff Intl.)34 min drive

Choose dates to view prices

About this area

Cardiff

In the city centre, Park Plaza Cardiff is in Cardiff's Cardiff City Centre neighbourhood, an area with great shopping. Wales Millennium Centre and St. David's Hall are cultural highlights, and some of the area's notable landmarks include Cardiff Castle and Caerphilly Castle. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium.
Popular Location

What's nearby

  • St. David's - 4 min walk
  • Capitol Shopping Centre - 5 min walk
  • Cardiff Castle - 6 min walk
  • Principality Stadium - 9 min walk
  • Cardiff Bay - 18 min walk

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 34 min drive

Restaurants

  • Laguna Kitchen and Bar — 1 min walk
  • The Live Lounge - 3 min walk
  • Wow - 4 min walk
  • The Central Bar - 4 min walk
  • Valentino's Restaurant - 4 min walk

About this property

Park Plaza Cardiff

4-star Cardiff hotel in Cardiff City Centre, walk to Cardiff Castle
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 129 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with satellite channels. Other amenities available to guests include coffee makers, hairdryers and laptop-compatible safes.
Park Plaza Cardiff offers 129 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 544 out of 980 reviews
5 - Excellent 56%
Rating 4 - Good. 326 out of 980 reviews
4 - Good 33%
Rating 3 - Okay. 68 out of 980 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 980 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 980 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly we felt it’s overpriced, we stayed in a tree lined superior room described with views of the town hall, no views whatsoever as the trees completely obscure any view, the room is as very clean but felt very basic. Extremely small bathroom, lovely large and comfortable bed though. Breakfast was very good and the staff were excellent. The parking is just over the road and very convenient but at £25 per day Its an added expense as we stayed 3 nights for my husbands 50th birthday. The rooms sadly do not match the photos 😢 luckily this amazing city made up for a disappointing hotel room.
Stayed 2 nights in Jun 2021

1/5 Terrible

Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not staying anywhere else in Cardiff...
This is a sensational, central hotel. The staff are its real jewel – always happy to go above and beyond and so personable, even in the most trying circumstances during the pandemic. Great value for money – feels like a place that should be much more expensive. Cannot recommend it highly enough.
Stayed 4 nights in Dec 2020