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Indoor pool
Indoor spa bath
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.4/5 Excellent
994 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationNew Theatre1 min walk
Popular LocationSt. David's4 min walk
Popular LocationCardiff City Hall5 min walk
AirportCardiff (CWL-Cardiff Intl.)40 min drive

Choose dates to view prices

  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 285 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsSuperior Room
  • Executive Room

    4.8/5 guest room rating

    Room amenities

    • 414 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room
  • Superior Room (City Hall Facing)

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room (City Hall Facing)
  • Superior Room (City Hall Facing)

    4.2/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room (City Hall Facing)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cardiff

In the city centre, Park Plaza Cardiff is in Cardiff's Cardiff City Centre neighbourhood, an area with great shopping. Wales Millennium Centre and St. David's Hall are cultural highlights, and some of the area's notable landmarks include Cardiff Castle and Caerphilly Castle. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium.
Visit our Cardiff travel guide
View in a map
Popular Location

What's nearby

  • New Theatre - 1 min walk
  • St. David's - 4 min walk
  • Cardiff City Hall - 5 min walk
  • Cardiff Castle - 6 min walk
  • St. David's Hall - 6 min walk

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff (CWL-Cardiff Intl.) - 40 min drive

Restaurants

  • Laguna Kitchen and Bar — 1 min walk
  • The Crockerton - 1 min walk
  • Buffalo Bar - 4 min walk
  • The Central Bar - 4 min walk
  • The Pen and Wig - 5 min walk

About this property

Park Plaza Cardiff

4-star Cardiff hotel in Cardiff City Centre, walk to Cardiff Castle
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 129 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with satellite channels. Other amenities available to guests include coffee/tea makers, hairdryers and laptop-compatible safes.
Park Plaza Cardiff offers 129 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Safety Protocol (Radisson)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Park Plaza Cardiff Hotel
Park Plaza Hotel
Park Plaza Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Can I cancel my reservation for free at Park Plaza Cardiff and receive a full refund?
Yes, Park Plaza Cardiff offers free cancellation on select room rates, because flexibility matters! Please refer to Park Plaza Cardiff cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Park Plaza Cardiff?
This hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at Park Plaza Cardiff?
Checkout is at noon.
Where is this property located?
Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre, Cardiff Castle, and Cardiff Motorpoint Arena. Principality Stadium and St. David's Hall are also within 10 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

Guest reviews

Overall score and ratings for Park Plaza Cardiff

4.4
Excellent
5 - Excellent
555
4 - Good
332
3 - Okay
70
2 - Mediocre
26
1 - Poor
11
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was impressed/reassured that hand sanitisers were installed on the walls on every level of the building, near the lifts and also near reception at the front of the hotel. I also saw a cleaner going around with a massive disinfectant spray machine on the first floor, so they are obviously taking the coronavirus risk seriously. The food is good. The reception staff were a mixed bag but the male reception staff were all very good.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Large room very nice however it was tired. Missing coat hook on the bathroom door and large stain on the mirror. Could do with more upkeep for the price. But overall good and friendly staff.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020