Title: Best Western Pontypool Metro Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Pontypool Metro Hotel Hotel in Pontypool with 24-hour front desk and coffee shop/cafe ## Photo gallery for Best Western Pontypool Metro Hotel ![Bar (on property) - Best Western Pontypool Metro Hotel (Pontypool)](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/87cef1f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Best Western Pontypool Metro Hotel (Pontypool)](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/4086082e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Single Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi - Best Western Pontypool Metro Hotel (Pontypool)](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/853c9dd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Best Western Pontypool Metro Hotel (Pontypool)](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/ecb4f75a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast (GBP 8.50 per person) - Best Western Pontypool Metro Hotel (Pontypool)](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/ee51eb5d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services at Best Western Pontypool Metro Hotel. In addition to a bar, guests can connect to free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Room service - 24/7 front desk - Laundry £53 includes taxes & fees 1 Jan - 2 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 6 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 7 - Dec 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/d7fcadac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 9.0 Wonderful 54 reviews ### Highlights Heating Flat-screen TV Hairdryer Eco-friendly toiletries Private bathroom Coffee/tea maker Eco-friendly cleaning supplies Electric kettle - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, 1 Double Bed, Non Smoking ![Family Room, 1 Double Bed, Non Smoking | Room amenity](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/32762fab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Double Bed, Non Smoking 8.0 Very good 7 reviews ### Highlights Heating Flat-screen TV Sofa bed - double Shower/bath combination Private bathroom Hairdryer Eco-friendly toiletries Coffee/tea maker - Sleeps 3 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking ![Room amenity](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/f8ab089e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Accessible, Non Smoking 8.6 Excellent 4 reviews ### Highlights Heating Flat-screen TV Hairdryer Eco-friendly toiletries Private bathroom Coffee/tea maker Eco-friendly cleaning supplies Electric kettle - Sleeps 2 - 2 Single Beds ### Standard Twin Room - Sleeps 2 ### Standard Double Room - Sleeps 2 ### Standard Family Room - Sleeps 3 ## You may also like Ad ![Breakfast and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1010000/1000800/1000753/af3cdffb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holland House Hotel Cardiff By Sunday Adamsdown - Spa - Pet-friendly - Free WiFi - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Best-Western-Pontypool-Metro-Hotel.h6407832.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Best-Western-Pontypool-Metro-Hotel.h6407832.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.69241%2C-3.02106&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0_DEBEj12_8-HZaWdQBmMyzc460=) Lower Mill Field, Pontypool, Wales, NP4 0XB #### What's nearby - Pontypool Park \- 11 min walk \- 0.6 miles - Shell Grotto \- 6 min drive \- 1.3 miles - Cardiff Castle \- 27 min drive \- 23.0 miles - Principality Stadium \- 28 min drive \- 23.4 miles - Cardiff Bay \- 29 min drive \- 23.6 miles #### Getting around - Pontypool & New Inn Station - 12 min walk - Cardiff International Airport (CWL) - 55 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Shaheen Tandoori - ‬3 min drive - ‪Harvester - ‬5 min walk - ‪The Unicom - ‬2 min drive - ‪KFC - ‬1 min walk ## About this property ### Best Western Pontypool Metro Hotel Hotel located in Pontymoile A coffee shop/cafe, a garden and dry cleaning/laundry services are just a few of the amenities provided at Best Western Pontypool Metro Hotel. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Free self-parking - Continental breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station - Newspapers in the reception, a TV in reception and concierge services - Guest reviews give top marks for the helpful staff Room features All 53 rooms offer comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/10800/10704/c3019fc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkway Hotel & Spa Llantarnam - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,003 reviews £86 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=10704&PinnedHotelID=10704&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3930000/3928600/3928584/f991125b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tŷ Magor Newport - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,002 reviews £61 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3928584&PinnedHotelID=3928584&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/77000000/76420000/76417700/76417603/0326df65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Ebbw Vale Ebbw Vale - 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5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=96787676&PinnedHotelID=96787676&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free self parking on site - RV/bus/lorry parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 8.50 per person - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Starbucks ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Computer station ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Assistive listening devices - Stair-free path to entrance - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible restaurant ### More - 100% renewable energy - 2 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Eco-friendly cleaning products used - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 AM Early check-in subject to availability Early check-in fee: GBP 10.00 Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 10.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately GBP 8.50 per person - Early check-in fee: GBP 10.00 (subject to availability) - Late check-out fee: GBP 10.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating This property has received its official star rating from Visit Wales. ### Property is also known as Best Western Metro Hotel Best Western Pontypool Metro Best Western Metro Best Western Pontypool Metro Hotel Wales Best Western Pontypool Metro Best Western Pontypool Metro Hotel Hotel Best Western Pontypool Metro Hotel Pontypool Best Western Pontypool Metro Hotel Hotel Pontypool ## Frequently asked questions ### Is Best Western Pontypool Metro Hotel pet-friendly? ### How much does it cost to stay at Best Western Pontypool Metro Hotel? ### How much is parking at Best Western Pontypool Metro Hotel? ### What time is check-in at Best Western Pontypool Metro Hotel? ### What time is check-out at Best Western Pontypool Metro Hotel? ### Where is Best Western Pontypool Metro Hotel located? ## Have a question? 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