Title: Hotel PanchoVillas Bacalar Gratis Kayyak Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel PanchoVillas Bacalar Gratis Kayyak Beachside hotel to enjoy outdoor pool and sand beach ![Restaurant](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/2e9d9189.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Room, 1 King Bed, Refrigerator, Lagoon View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/7130b813.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/296f3790.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/0258383b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/e87062af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel PanchoVillas Bacalar Gratis Kayyak provides free continental breakfast and more. Enjoy on-site activities, such as hiking/biking and ecotours. Guests can connect to free in-room WiFi. 6.8 ## Popular amenities - Spa - Breakfast included - Pool - 24/7 front desk - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=109209106&PinnedHotelID=109209106&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Comfort Room, Garden View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/5ed66ca9_edited_cc1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Garden View ### Highlights Balcony or patio Air conditioning Hairdryer - 388 sq ft - Sleeps 3 - 1 King Bed ![Superior Villa, 2 Bedrooms, Balcony, Garden View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/2c95ca19_edited_2e47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Villa, 2 Bedrooms, Balcony, Garden View ### Highlights Balcony or patio Air conditioning 2 bedrooms Hairdryer - 2 bedrooms - Sleeps 7 - 1 King Bed, 2 Double Beds and 1 Single Sofa Bed ![Classic Room, Refrigerator, Garden View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/80c606c3_edited_767d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Refrigerator, Garden View ### Highlights Balcony or patio Air conditioning Hairdryer - Sleeps 2 - 1 Double Bed ![Family Room, Refrigerator, Garden View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/38f667ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Refrigerator, Garden View ### Highlights Balcony or patio Air conditioning Hairdryer - Sleeps 4 - 2 Double Beds ![Comfort Room, 1 King Bed, Refrigerator, Garden View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/ef660cbe_edited_55db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed, Refrigerator, Garden View ### Highlights Balcony or patio Air conditioning Hairdryer - Sleeps 3 - 1 King Bed ![Panoramic Room, 1 King Bed, Refrigerator, Lagoon View | Free WiFi](https://images.trvl-media.com/lodging/110000000/109210000/109209200/109209106/8f78e39f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, 1 King Bed, Refrigerator, Lagoon View ### Highlights Balcony or patio Air conditioning Hairdryer - Lagoon view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-PanchoVillas-Bacalar-Gratis-Kayyak.h109209106.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-PanchoVillas-Bacalar-Gratis-Kayyak.h109209106.Hotel-Information) ## About the area Located in Bacalar, Hotel PanchoVillas Bacalar Gratis Kayyak is on the beach. Museum of Maya Culture and Museo de la Ciudad are cultural highlights, and some of the area's activities can be experienced at Municipal Spa of Bacalar and Chetumal Ferry Terminal. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.69948%2C-88.38609&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uhwQaMdDoEXQISgcR7iX1g6hSlg=) Av 5 ,Tinto, Bacalar, QROO, 77930 ### What's nearby - Laguna Bacalar Ecological Park - 3 min drive - 1.4 miles - Polytechnic University of Bacalar - 3 min drive - 1.1 miles - Fort of San Felipe - 3 min drive - 1.8 miles - Municipal Spa of Bacalar - 5 min drive - 2.3 miles - Cenote Cocalitos - 7 min drive - 4.1 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 53 min drive ### Restaurants - ‪asadero el establo - ‬16 min walk - ‪Mistura - ‬3 min drive - ‪Xoloitzcuintle Bacalar - ‬3 min drive - ‪Marisqueria El Taco Loco - ‬9 min walk - ‪Pueblo Pirata - ‬2 min drive ## About this property ### Hotel PanchoVillas Bacalar Gratis Kayyak Hotel near Lake Bacalar Hotel PanchoVillas Bacalar Gratis Kayyak provides free continental breakfast and more. Enjoy on-site activities, such as hiking/biking and ecotours. Stay connected with free in-room WiFi. Other perks include: - An outdoor pool - Free self-parking - Free bike hire, beach umbrellas and beach towels - A 24-hour front desk Room features All guest rooms at Hotel PanchoVillas Bacalar Gratis Kayyak include comforts, such as air conditioning, in addition to Extra amenities include: - Baths, free toiletries and hairdryers - Balconies or patios and limited housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/35000000/34870000/34866400/34866396/7eeb4f41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chukum Bacalar Mario Villanueva Madrid - Pool - Spa - Parking included - Free WiFi 10 Exceptional 96 reviews £78 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=34866396&PinnedHotelID=34866396&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/d4ea0985.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ade Mario Villanueva Madrid - Pool - Breakfast included - Spa - Parking included 8.4 Very good 76 reviews £67 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/0c5d0468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laguna Bacalar Bacalar - Pool - Kids pool - Parking included - Free WiFi 6.2 490 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/110000000/109030000/109024600/109024574/10aed620.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Selva y Arte Bacalar - Gratis Renta Bicicletas Mario Villanueva Madrid - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.4 Good 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=109024574&PinnedHotelID=109024574&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 240 reviews £95 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free WiFi - Air conditioning - Outdoor space 9.0 Wonderful 62 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room | 1 bedroom, individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101310000/101301600/101301547/2e155815.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jungla Bacalar Magisterial - Spa - Pet-friendly - Free WiFi - Air conditioning 9.4 Exceptional 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=101301547&PinnedHotelID=101301547&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/03f67a3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Bacalar Cabañas & Lagoon Club Bacalar - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio Suite, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/a7b72f53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BACALARI HOTEL BOUTIQUE Mario Villanueva Madrid - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) ![Dock](https://images.trvl-media.com/lodging/76000000/75190000/75180900/75180829/435c64dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papitos Bacalar Hotel and Marina Bacalar Centro - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=75180829&PinnedHotelID=75180829&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 2 metres - Free self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM ### Things to do - Ecotours - Free bicycle rentals - Hiking/biking trails - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (once per stay) ### Outdoors - Beach towels - Beach umbrellas - On the beach ### Spa - Spa services ### Accessibility - No lift ## Room amenities ### Bathroom - Bathtub - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from 28 February 2025 to 31 December 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel PanchoVillas Bacalar Gratis Kayyak Hotel Hotel PanchoVillas Bacalar Gratis Kayyak Bacalar Hotel PanchoVillas Bacalar Gratis Kayyak Hotel Bacalar ## Frequently asked questions ### Does Hotel PanchoVillas Bacalar Gratis Kayyak have a pool? > Yes, this property has an outdoor pool. ### Is Hotel PanchoVillas Bacalar Gratis Kayyak pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel PanchoVillas Bacalar Gratis Kayyak? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel PanchoVillas Bacalar Gratis Kayyak? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Hotel PanchoVillas Bacalar Gratis Kayyak? > Checkout is at noon. ### Where is Hotel PanchoVillas Bacalar Gratis Kayyak located? > Nestled on the beach, this Bacalar hotel is within 1 mi (2 km) of Lake Bacalar, Ecopark Bacalar and Laguna Bacalar Ecological Park. Polytechnic University of Bacalar and Fort of San Felipe are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel PanchoVillas Bacalar Gratis Kayyak Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 2 6 - Okay 7 4 - Poor 6 2 - Terrible 4 ### 7.2/10 Cleanliness ### 8.4/10 Staff & service ### 6.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Miguel angel 11 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente lugar ##### Miguel angel Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Esteban Eduardo 14 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fue una excelente opción, muy cómodo y siempre disposición del personal ##### Esteban Eduardo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### GEORGIE ANDER 30 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen servicio y q cambien el desayuno antes daban otro tipo de destuno ##### GEORGIE ANDER Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Dario Antonio 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El servicio es muy bueno la gente muy servicial y agradable las habitaciones están muy bien el único inconveniente es que no tiene estacionamiento ##### Dario Antonio Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Inaki 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good ##### Inaki Stayed 1 night in Jan 2025 ### 6/10 Okay #### Jhasua 18 Feb 2025 Liked: Amenities Fueron muy amables. Lo único complicado es que no hay nada cerca. ##### Jhasua Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Orlando 9 Jan 2025 Liked: Staff & service Disliked: Cleanliness El personal es muy amable, pero lamentablemente le falta mantenimiento al hotel y limpieza. ##### Orlando Stayed 1 night in Jan 2025 ### 4/10 Poor #### Ruben 17 Dec 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The staff is amazing and friendly but the property is so rundown. I wouldn’t be back there ever. ##### Ruben Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Adriana 24 Jan 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities There were 7 of us we had 3 rooms. We didn’t get the rooms we paid for, they ended up giving us 2 rooms for 3 people, and the other room with the lagoon view didn’t have it. Alex at reception tried to accommodate us but didn’t have the rooms. Lagoon tour was great ##### Adriana Stayed 2 nights in Jan 2025 ### 8/10 Good #### Joaquin Eligio 25 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Hotel en general bien, puede mejorar mucho. Es un hotel con acceso a la laguna, con servicios para hacer actividades a en la laguna con costo extra, los kayaks que incluye son limitados y en muy malas condiciones de hecho no sirven, el desayuno incluido es muy sencillo solo pan, fruta y cafe. Las camas estan bien, el baño y la terraza le hace falta mantenimiento para estar mejor. ##### Joaquin Eligio Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Daniel 14 Jan 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Sehr abseits gelegen 30 Minuten zu Fuß in die Stadt Kein warmes Wasser Feuchtes Zimmer Das Frühstück ist ein schlechter Witz bzw. existiert nicht wirklich, ein paar wenige Früchte und vom öabbrigeb Toastbrot war nichts mehr übrig als wir gegen 9 Uhr ankamen Zimmer waren aber sauber ##### Daniel Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Jose 12 Dec 2024 Liked: Cleanliness, staff & service Cuartos muy básicos. Amenities de baja calidad. Los fontanería vieja y oxidada… La ubicación calle de terracería con baches. No tiene estacionamiento propio. El desayuno a cien metros y solo café y fruta. Muy caro para los servicios recibidos. ##### Jose Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Humberto 1 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Seems that hotel's owner is really cheap. He can not spare some money to have working internet, decent towels and usable toiletries. Starlf is great, however. And they go into great lenghts to support all the disappointed customers. Look for other options, this hotel is not worth its fare ##### Humberto Stayed 3 nights in Dec 2024 ### 6/10 Okay #### rosa 10 Nov 2024 Liked: Cleanliness, staff & service The staff was verry noce but the instalation was poor, verry old ##### rosa Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Horacio 29 Dec 2024 El control de la tele nunca sirvió y no había agua caliente. ##### Horacio Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Azael 3 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel del terror Una experiencia horrible , el colchón lleno de moho, viejo, d verdad q lo q le sigue de asqueroso, toallas q te dan para secarte rotas, perjudidas q dan asco , las colchas rotas , techos del cuarto con humedad q apesta a moho, la alberca sucia Bueno todo mal , de verdad de terror ##### Azael Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Kari 9 Dec 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Tengo un dilema, el servicio y atencion esta mas que perfecto, pero las habitaciones y áreas necesitan que se invierta más en mantenimiento. Las sabanas estaban rotas, la regadera llegamos y estaba encharcada oliendo todo el cuarto a humedad/agua estancada. El agua se va seguido, el agua caliente a veces falla. La alberca y la vista a la laguna, están engañosas las fotos vs realidad. ##### Kari Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Verified traveller 5 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Toallas sucias y rotas, no limpiaron la habitación en 1 ocasión, el costo se me hizo caro paro lo que ofreció. El internet muy lento y la tv tardaba mucho en cargar ya que los canales eran en línea. Me pareció que no le dan importancia al cliente. No lo recomiendo ##### Verified traveller Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Vanessa 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vanessa Stayed 1 night in Jan 2025 ### 4/10 Poor #### ELISA MARIA 18 Jan 2025 ##### ELISA MARIA Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Martha Marcela 6 Jan 2025 Disliked: Property conditions & facilities ##### Martha Marcela Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Vanessa 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vanessa Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Okanny 28 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nos robaron. Mala experiencia. Pagamos por una habitación y nos dieron una diferente. Paredes con larvas. Regadera con un hilo de agua y sin agua caliente. El desayuno que ofrecen es café, jugo no natural, pan tostado y fruta. Toallas húmedas y rotas. ADEMÁS, esculcaron nuestras pertenencias y ROBARON tenis Nike panda de una menor (otra huésped nos comentó el robo de maquillaje a su hija en el mismo lugar). Solicitamos al gerente nos aclarara el punto y llevo días sin recibir respuesta. No lo recomiendo. Alberca muy sucia. ##### Okanny Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jérémy 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jérémy Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Omar 4 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Omar Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)