Title: Azulea Bacalar Hotel & Spa - Lagoon Front Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6131112&destination=Bacalar%2C+Quintana+Roo%2C+Mexico&selected=103050211&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Azulea Bacalar Hotel & Spa - Lagoon Front Spa services at Azulea Hotel offer travelers a perfect escape with nature views that create a restorative break from everyday life ## Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front ![Terrace/patio - Azulea Bacalar Hotel & Spa - Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/ec5c37fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/2dee2911-a8cd-4971-bf58-1eda063a4d77-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - Azulea Bacalar Hotel & Spa - Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/fad1956f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down duvets, minibar, in-room safe - Azulea Bacalar Hotel & Spa - Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/a5cce784.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Azulea Bacalar Hotel & Spa - Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/353a710e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find true relaxation at Azulea Hotel & Spa - Lagoon Front. Enjoy rejuvenating massages, a continental breakfast with water views, and an outdoor pool area with sun loungers and shade umbrellas. The lakeside setting enhances every experience. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £189 includes taxes & fees 26 Mar - 27 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 23 - Mar 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 24 - Mar 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View ![Deluxe Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/ea0bb5b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony, Lagoon View - Lagoon view - 471 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View ![Deluxe Double Room, 2 Double Beds, Balcony, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/8a901570.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds, Balcony, Lake View 9.2 Wonderful 5 reviews - Lagoon view - 471 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View ![Elite Room, 1 Queen Bed, Balcony, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/fca04962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 1 Queen Bed, Balcony, Lake View - Lagoon view - 491 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 1 King Bed, Balcony, Lake View ![Premium Room, 1 King Bed, Balcony, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/991a44e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony, Lake View - Lagoon view - 440 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite, 1 King Bed, Balcony, Lake View ![Premier Suite, 1 King Bed, Balcony, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/2a774f6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 King Bed, Balcony, Lake View 8.0 Very good 1 review - Lagoon view - 831 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Royal Suite, 1 King Bed, Terrace, Lake View ![Royal Suite, 1 King Bed, Terrace, Lake View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/7d8d23c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed, Terrace, Lake View - Lagoon view - 831 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-Azulea-Bacalar.h103050211.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-Azulea-Bacalar.h103050211.Hotel-Information) ## About the area Located in Bacalar, Azulea Bacalar Hotel & Spa - Lagoon Front is on the waterfront. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64828%2C-88.41051&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x9jn0FyfbzifSKZZ94psg0Rc4pk=) 609 Costera, Bacalar, QROO, 77930 ### What's nearby - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 2 min walk \- 0.1 miles - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 6 min walk \- 0.4 miles - ![Beautiful landscape with stromatolites, Bacalar in Mexico](https://images.trvl-media.com/place/553248635975995712/db1f08ad-0cb1-416a-96cf-5fe6c28a5a42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Cocalitos 2 min drive \- 0.7 miles - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 5 min drive \- 2.9 miles - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 6 min drive \- 3.4 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 37 min drive ### Restaurants - La Bendición Dios 4 min drive - Enamora 6 min drive - Albahaca 4 min drive - Blu Beach Club 8 min walk - Bacalar Beach Club 4 min drive ## About this property ### Azulea Bacalar Hotel & Spa - Lagoon Front Upscale hotel remodelled in 2024 and located near Lake Bacalar You can look forward to a coffee shop/cafe, a garden and a restaurant at Azulea Bacalar Hotel & Spa - Lagoon Front. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - Cooked-to-order breakfast (surcharge), outdoor furniture and luggage storage - A porter/bellboy and a water dispenser Room features All guest rooms at Azulea Bacalar Hotel & Spa - Lagoon Front have perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Extra amenities include: - Bathrooms with rainfall showers and hairdryers - 55-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, balconies and daily housekeeping ## Similar properties ![Standard Double Room, Garden View | View from room](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/4c193bea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids’ pool 9.4 Exceptional 311 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 395 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, rowing](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/a7554b56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Onsite parking includes off-street options ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children - A coffee shop/cafe - A restaurant ### Things to do - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Porter/bellhop ### Outdoors - Garden - On a lake - Outdoor furniture - Pool loungers - Pool umbrellas ### Spa - Deep-tissue massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Smooth flooring in public areas - Smooth flooring in room - Upper floors accessible by stairs only ### More - 3 buildings - Designated smoking areas - Renovated entire property - March 2024 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 6:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 180 to 300 for adults and MXN 180 to 300 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Azulea Bacalar Azulea Bacalar & Lagoon Front Azulea Hotel Spa Lagoon Front Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar ## Frequently asked questions ### Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool? ### How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front? ### Is Azulea Bacalar Hotel & Spa - Lagoon Front pet-friendly? ### What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front? ### What time is check-out at Azulea Bacalar Hotel & Spa - Lagoon Front? ### Where is Azulea Bacalar Hotel & Spa - Lagoon Front located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Azulea Bacalar Hotel & Spa - Lagoon Front Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 49 8 - Good 8 6 - Okay 5 4 - Poor 2 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Maynor 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room a bit small but location was everything! ##### Maynor Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Mike 10 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was delicious and the staff were very friendly and helpful ##### Mike Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### David 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and comfortable rooms ##### David Stayed 5 nights in May 2025 Verified ### 10/10 Excellent #### Peter 7 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay while in Bacalar. The rooms are very comfortable, could use some robes and nice local lotions but other than every room has a different view if the lagoon. Food was exquisite and staff very friendly and always willing to help. If you are interested in Bacalar, look up this place. ##### Peter Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Carol 19 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff in the restaurant were excellent. Food and presentation of the view was great. View from our lagoon front room was beautiful. Weren't impressed for only getting two free bottles of water for our entire stay. For the price of the room water should be included free for entire stay. Lack of personality in the room due to no artwork on the walls vs the picture on their site when booking. Would have been nice to have tissues and body lotion provided in the room along with coffee maker and coffee. Overall we enjoyed our stay. ##### Carol Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Anthony 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel for relaxation. The view is breathtaking. The room was huge we liked the separate toilet and shower stalls, the multi use shampoo, conditioner and body wash. We would have liked a bottle of lotion too. The on-site restaurant patio was a real bonus, the food was delicious and plated beautifully The waiters were very personable and professional. ##### Anthony Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Maria 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful water front, easy access we spent al day kayaking and relaxing. ##### Maria Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Cristal 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming small hotel with spacious rooms and all the necessary amenities. Gorgeous views of the lake. The staff is incredibly accommodating and helpful. Highly recommend for a comfortable and pleasant stay! ##### Cristal Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### LUIS 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to take a quiet vacations! Good location Great staff Good cleaning ##### LUIS Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Elizabeth 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running! ##### Elizabeth Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Jason 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very kind. The place was kept clean. ##### Jason Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### stephanie 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a dream stay. Everyone is SO nice. Our room, while rustic, was amazing. You can walk just a few feet away and overlook some of the most beautiful views in the word. Kayaks and paddle boarding are included. Breakfast was free every day and was delicious. The staff was so attentive. You cannot find service like this at the Four Seasons. The waiters and maintenance staff were so accommodating. One caveat and it has nothing to do with the hotel, we got bit by mosquitoes a lot in the room. I recommend you bring lots of bug spray and even a plug in to avoid it. The staff had a whole bottle of Off spray in their dining area which is a great idea. Can’t wait to go back! ![](https://a.travel-assets.com/ugc/hotel-reviews/7530f5b0-4e5c-45f3-adb1-defaf9e623c9-1760032889468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/158ccb18-769c-45d5-8ab8-74894b2cc5b6-1760032892291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/868b8c10-3f95-4f3f-a850-81efa6133122-1760032894254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1853be58-f9ee-483f-a7b8-2c161d7df014-1760032897885.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### stephanie Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Annette 14 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful relaxing get away! ##### Annette Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Adalberto 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Adalberto Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### alessandro 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast with only a couple of options, but quite good: fruits and especially eggs ##### alessandro Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Rafael 28 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Very clean, safe and walkable ##### Rafael Stayed 3 nights in Nov 2024 Verified ### 6/10 Okay #### Tal 30 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The location of the hotel is perfect with private access to the Lagoon which was beautiful. There were some problems with the water drainage and lots of sounds of water in the pipes at all hours which was frustrating. The food that was included in the breakfast was mediocre. Overall great location and a very nice area, but facilities and food could be better. ![Sunrise at lagoon](https://a.travel-assets.com/ugc/hotel-reviews/e7f0d88b-3817-465f-8421-b977f1de1417-1759271175509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The private access to the water ](https://a.travel-assets.com/ugc/hotel-reviews/f45af450-b058-4240-a15f-0ad397b575da-1759271179515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Neighboring property ](https://a.travel-assets.com/ugc/hotel-reviews/d9afacab-6ebb-4b34-ab1f-49336cc862db-1759271182934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Neighboring access to lagoon](https://a.travel-assets.com/ugc/hotel-reviews/84bc9bad-0b17-4f9e-adae-ef6ffaecf9f8-1759271183626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tal Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Bianca 28 Apr 2025 Perfect prio ##### Bianca Stayed 2 nights in Feb 2025 Verified ### 2/10 Terrible #### Verified traveller 28 Mar 2025 Disliked: Cleanliness, staff & service Really bad breakfast otherwise ok hotel. Suite with balcony do not have a balcony it’s only a terrace ##### Verified traveller Stayed 2 nights in Mar 2025 Verified ### 8/10 Good #### Gloria 5 Aug 2025 Liked: Cleanliness, staff & service We had a wonderful time at Azulea Bacalar. We stayed in the best room they had but unfortunately a few things were not working well. Blackout drapes were not the right size so the windows were not all they way covered. Water pressure was not the best, the terrace was missing furniture with cushions. The hotel was overall clean, the staff was amazing, and the food was seriously sooo good. Quite the chef! Thank you to Miguel and everyone that took good care of us. They reimbursed us for one of the nights we didn't have water.Everyone was so attentive. Thank you for making our stay a wonderful one!! ##### Gloria Stayed 5 nights in Jul 2025 Verified ### 6/10 Okay #### Karen 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adults only for us from now on! Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead. ##### Karen Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### LUISA GABRIELA TORRES 15 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amables y excelente Chef ##### LUISA GABRIELA TORRES Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Julio Ramírez 12 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar, pequeño pero confortable ##### Julio Ramírez Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Karen 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación cómoda, frente a la laguna, personal amable, comida rica, nos encanto ##### Karen Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Charlotte Camille Courvoisier 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar con mucha paz y bueno si no quieres salir mucho ##### Charlotte Camille Courvoisier Stayed 3 nights in Jun 2025 ### Expedia's Latest Trends ### Hotels > - 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