Title: Blue Palm Bacalar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=74525379&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Blue Palm Bacalar Guests can relax by the outdoor pool with sun loungers or book a rejuvenating massage, while the helpful staff ensures an exceptional stay at every turn. ## Photo gallery for Blue Palm Bacalar ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers - Blue Palm Bacalar (Bacalar)](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/0d74a3b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/021e5227-678a-4a2b-beb1-60d0c2972076-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Premium bedding, pillow-top beds, in-room safe, desk - Blue Palm Bacalar (Bacalar)](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/e31c30eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Blue Palm Bacalar (Bacalar)](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/21122af9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Blue Palm Bacalar (Bacalar)](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/ce834533.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Blue Palm Bacalar, in Mario Villanueva Madrid, offers a continental breakfast to start your day and spa services for unwinding. Guests consistently praise the attentive staff and relaxing pool area. ## Reviews 10 Exceptional ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning £133 includes taxes & fees 13 Mar - 14 Mar ## Room options ### Check availability for these dates Tonight [Mar 11 - Mar 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 12 - Mar 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Room, 1 King Bed, Pool View ![Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/d22467d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 8.0 Very good 1 review ### Highlights Air conditioning Smart TV Premium bedding Separate bedroom Ceiling fan Pillow-top bed Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Pool View ![Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/ad9c5e64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 10.0 Exceptional 3 reviews ### Highlights Air conditioning Smart TV Premium bedding Ceiling fan Pillow-top bed Hairdryer Private bathroom Rainfall showerhead - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Pool View ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/79120e67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View ### Highlights Air conditioning Smart TV Premium bedding Ceiling fan Pillow-top bed Hairdryer Private bathroom Rainfall showerhead - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Single Beds, Pool View ![Room, 2 Single Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/fd278682.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Pool View ### Highlights Air conditioning Smart TV Premium bedding Separate bedroom Ceiling fan Pillow-top bed Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Room, 1 King Bed, Pool View ![Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/858e4282.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Smart TV Premium bedding Separate bedroom Ceiling fan Pillow-top bed Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Pool View ![Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/138b0d74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Premium bedding Ceiling fan Pillow-top bed Hairdryer Private bathroom Rainfall showerhead - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Pool View ![Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/b8122069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Premium bedding Separate bedroom Ceiling fan Pillow-top bed Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Pool View ![Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/75000000/74530000/74525400/74525379/239ae7f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 9.6 Exceptional 5 reviews ### Highlights Air conditioning Smart TV Premium bedding Separate bedroom Ceiling fan Pillow-top bed Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Blue-Palm-Bacalar.h74525379.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Blue-Palm-Bacalar.h74525379.Hotel-Information) ## About the area Located in Bacalar, Blue Palm Bacalar is in the city centre. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. With snorkelling, windsurfing and fishing nearby, you'll find plenty of adventures in the water. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68135%2C-88.38860&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KKIjptSulQ1RsyGSCXeJUyGM5rc=) Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930 ### What's nearby - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 3 min walk \- 0.2 miles - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 6 min walk \- 0.4 miles - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 8 min walk \- 0.5 miles - Ecopark Bacalar 6 min walk \- 0.4 miles - Municipal Spa of Bacalar 15 min walk \- 0.8 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 37 min drive ### Restaurants - La Playita 4 min walk - Las Miches De La 1 4 min walk - I Scream Bar 6 min walk - Finisterre Cocina Mediterranea 3 min walk - fruta 6 min walk ## About this property ### Blue Palm Bacalar Hotel near Lake Bacalar Located close to Laguna Bacalar Ecological Park, Blue Palm Bacalar provides free continental breakfast, a bar and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - A 24-hour front desk, a front desk safe and tour/ticket information - Concierge services and smoke-free property - Guest reviews give top marks for the helpful staff Room features All guest rooms at Blue Palm Bacalar include comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - 43-inch Smart TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/8373ab3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mikasa Bacalar Hotel Boutique, Lagoon Front Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 185 reviews £180 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/064f9fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 572 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/1ab92c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - 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On private beach - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 48 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=95673752&PinnedHotelID=95673752&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=74525379&PinnedHotelID=74525379&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=74525379,63924886,78076136,64409348,115969692) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Limited on-site parking ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers ### Spa - Couples treatment rooms - Massage ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with cable channels ### Food and drink - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 15 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Blue Palm Bacalar Hotel Blue Palm Bacalar Bacalar Blue Palm Bacalar Hotel Bacalar ## Frequently asked questions ### Does Blue Palm Bacalar have a pool? ### How much does it cost to stay at Blue Palm Bacalar? ### Is Blue Palm Bacalar pet-friendly? ### How much is parking at Blue Palm Bacalar? ### What time is check-in at Blue Palm Bacalar? ### What time is check-out at Blue Palm Bacalar? ### Where is Blue Palm Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Blue Palm Bacalar Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 10 Staff & service ### 10 Property conditions & facilities 10 - Excellent 76 8 - Good 2 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Minkyung 20 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, friendly, good breakfast, clean ##### Minkyung Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### LILLIE 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can't be beat! From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return! ##### LILLIE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### John 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal ##### John Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gaston 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well. ##### Gaston Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### William 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place. Beautiful landscaping. Excellent food at the restaurant. ##### William Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Lorraine 17 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return. ##### Lorraine Stayed 4 nights in May 2025 ### 10/10 Excellent #### Skyler 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I stayed here for 4 nights for our first time visiting Bacalar and the place was wonderful. The owners are amazing and helpful as well as the staff. Everything they do here is so thoughtful. The food at the on site restaurant Mistura is amazing a d they have some many options. The included breakfast is also top notch and we tried something new everyday. They also have free bikes so it made getting around to everything so easy. Centro is just a short 5 minute bike away. We really loved the location and pool. The room was also spacious and clean. We will definitely be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/889479d4-4105-4e39-96f8-fd0c74e1ed48-1757783488756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Skyler Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Chris 16 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here! ##### Chris Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Dianne 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable. ##### Dianne Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### kristi 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!! ##### kristi Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Tyler 9 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more! ##### Tyler Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Dawn 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An amazing piece of paradise! We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough. ![](https://a.travel-assets.com/ugc/hotel-reviews/1FD14880723E11DE81C07C31F95643AC4F0AC1CE1738507286816.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E0445786D1E2BF8716FF63BCA20A7265EE2A56B11738507285034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B64DC490C96A49993A3BA8979E4E3D65C5B3F8421738507286453.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dawn Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Patrick 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small 8 rooms perfect calm resort! Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!) Not to mention, we had the best service ever! The owners are exceptional, we will come back for sure! Thank you, Patrick and Vanessa ##### Patrick Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Timothy 14 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time. ##### Timothy Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### David 23 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class. ##### David Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Jerome 29 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Excellent! Nice team, Nice location, brand new property, beautiful swimming pool and deck: I will come back 😌 ##### Jerome Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Mary 21 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning. ##### Mary Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Susan 8 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem of a hotel - Home away from Home. My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly. ##### Susan Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Mary 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again! ##### Mary Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Janice 8 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely Hotel! We stayed for 2 nights at this small, cozy, and nice hotel and it was the right choice. The staff was super friendly, we met other guests in the restaurant and they shared us also their positive feeling about the hotel. The food was good, especially the drinks. I would like to thank the two ladies in the reception for their kindness and attention. Definitely a great place to stay in Bacalar, we felt we spent the best two nights in Yucatan there 💚 ##### Janice ### 10/10 Excellent #### Brenda 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days. ##### Brenda Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Christopher 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room awas spotless ##### Christopher Stayed 1 night in Jan 2026 ### 10/10 Excellent #### kristi 20 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed here once before. Its a nice small hotel with a restaurant. Rooms are big & comfortable. Dinner was nice, Breakfast is fabulous as usual. Parking is scarce, and the price of the stay has risen. We hope to return. ##### kristi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Larry 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, very knowledgeable and helpful ##### Larry Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Karina 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place. ##### Karina Stayed 1 night in Jun 2025 ### Expedia's Latest Trends ### Hotels > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > - [Nílu Isla Mujeres by Selina](https://www.expedia.co.uk/Cancun-Hotels-Selina-Pok-Na-Isla-Mujeres.h45880447.Hotel-Information) > - 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