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Actually a true five-star hotel. Amazing rooms and a very classic style. 5 stars everything. I can spend an entire month here. I loved the view from the room where you are able to see the sunrise in Florence reflecting on the river. Although not in the center (which is in my opinion nicer quieter ...
The service level surpasses what we've experienced at most big chain hotels. The people at the reception go out of their way to arrange for your needs. Somewhere in the hotel there is a painted sign in Italian that says something like "hospitality is like a beautiful flower, you have to constantly ...
The hotel is gorgeous, we had a beautiful corner room overlooking the park. Bathroom is perfect as is the service. Super clean! This is most important to us. The best surprise was the ambience in the bar lounge for dinner, so lovely and delicious qe ended up there every night.
The staff were simply exceptional in caring for my wife and I during a recent stay. They were warm, hospitable, and precise in their care for guests. I was deeply impressed with how well run this beautiful hotel was run.
Close to all Galleries, Museums sights. Good selection of restaurants nearby. Some difficulties with check in initially, couldn't find my reservation. But sorted out with charm Room upgrade was to junior suite was appreciated. Excellent breakfast buffet supplemented with freshly prepared omelettes ...
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