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Overview of Hotel Santa Maria Novella

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
VIP Access

Hotel Santa Maria Novella

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBasilica of Santa Maria Novella2 min walk
    Popular LocationMedici Chapels4 min walk
    Popular LocationStrozzi Palace4 min walk
    AirportFlorence (FLR-Peretola)23 min drive

Choose dates to view prices

Superior Room, View

4.9/5 guest room rating
  • 204 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Suite, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room

5/5 guest room rating
  • 366 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Superior Double Room

4.8/5 guest room rating
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Triple Room

4.7/5 guest room rating
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Junior Suite (3 people)

4.6/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Triple Room, City View

5/5 guest room rating
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Suite (3 people)

No guest room rating
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite

4.8/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room

4.5/5 guest room rating
  • 140 sq ft
  • Sleeps 1
  • 1 Single Bed

Deluxe Room

5/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, Hotel Santa Maria Novella is in the city centre and near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Ponte Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Via de' Tornabuoni - 2 min walk
  • Basilica of Santa Maria Novella - 2 min walk
  • Medici Chapels - 4 min walk
  • Strozzi Palace - 4 min walk
  • Salvatore Ferragamo Museum - 5 min walk

Getting around

  • Cascine Station - 3 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • Osteria Pastella - 3 min walk
  • "Il Latini" Restaurant - 3 min walk
  • Ciro & sons - 3 min walk
  • Osteria dei Centopoveri - 3 min walk
  • Ristorante Lorenzo de' Medici - 3 min walk

About this property

Hotel Santa Maria Novella

Romantic Florence hotel in Santa Maria Novella, walk to Cathedral of Santa Maria del Fiore
Along with a health club, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. All 71 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Santa Maria Novella offers 71 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Can I cancel my reservation for free at Hotel Santa Maria Novella and receive a full refund?
Yes, Hotel Santa Maria Novella offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santa Maria Novella cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Santa Maria Novella?
As of 19 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 25 Apr 2021 start from £137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Santa Maria Novella pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Santa Maria Novella?
Self-parking is available for EUR 35 per night.
What time is check-in at Hotel Santa Maria Novella?
Check-in is from 2 PM - midnight.
What time is check-out at Hotel Santa Maria Novella?
Checkout is at noon.
Where is Hotel Santa Maria Novella located?
Located in Santa Maria Novella, this romantic hotel is steps away from Via de' Tornabuoni and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Florence (ZMS-Santa Maria Novella Train Station) is 6 minutes by foot and Florence Santa Maria Novella Station is 6 minutes.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 746 out of 986 reviews
5 - Excellent 76%
Rating 4 - Good. 191 out of 986 reviews
4 - Good 19%
Rating 3 - Okay. 37 out of 986 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 986 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 986 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!!
Fantastic! OMG, super comfortable room, the huge marble bathroom is a big bonus of our stay. We really enjoyed the large selections breakfast, no regrets at all to choose this hotel. The service is also brilliant, definitely recommend. Will return to this hotel again in the future.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
OK for one night
A nice room but the bed and pillows were very uncomfortable for us. I realize this is subjective, but the pillows offered no support or cushion at all.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an old charm but it’s clean and well maintained. The view from the window is amazing as it is overlooking the Santa Maria Novella church. They even have a welcome champagne brought to our room which is unexpected. Overall, it was a great place and experience for us.
Stayed 2 nights in Nov 2019

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