Title: The Excelsior, a Luxury Collection Hotel, Florence Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Excelsior, a Luxury Collection Hotel, Florence Travelers indulge in luxury at this elegant Florence retreat where al fresco dining meets high-end shopping in the historic center of Renaissance splendor ## Photo gallery for The Excelsior, a Luxury Collection Hotel, Florence ![Restaurant - The Excelsior, a Luxury Collection Hotel, Florence (Florence)](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/5fb466ac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges, lobby lounge - The Excelsior, a Luxury Collection Hotel, Florence (Florence)](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/522f88d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge - The Excelsior, a Luxury Collection Hotel, Florence (Florence)](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/c4a2c5cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - The Excelsior, a Luxury Collection Hotel, Florence (Florence)](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/dd6d5c7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Excelsior, a Luxury Collection Hotel, Florence (Florence)](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/e71ce3e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The The Excelsior, a Luxury Collection Hotel, Florence in Florence's historic heart offers a refined sanctuary with an art gallery and designer stores. Guests enjoy Mediterranean cuisine at the restaurant and relax on the rooftop terrace with views of Ponte Vecchio and the Cathedral of Santa Maria del Fiore. ## Reviews 9.4 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £405 includes taxes & fees 11 Feb - 12 Feb ## Room options ### Check availability for these dates Tonight [Feb 7 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 8 - Feb 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Suite, 1 King Bed, Terrace, River View (Belvedere) ![Suite, 1 King Bed, Terrace, River View (Belvedere) | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-30b58845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Terrace, River View (Belvedere) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - River view - 463 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, River View ![Deluxe Room, 1 King Bed, River View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/c0bd06fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - River view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/e6823cfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - City view - 268 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Suite, 1 King Bed, Terrace, River View ![Panoramic Suite, 1 King Bed, Terrace, River View | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/5939733f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, 1 King Bed, Terrace, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - City view - 463 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Grand Suite, 1 King Bed, River View ![Grand Suite, 1 King Bed, River View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/88c75030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - River view - 699 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, River View ![Junior Suite, 1 King Bed, River View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-fe986ee3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - River view - 463 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Penthouse, 1 King Bed, Terrace ![Penthouse, 1 King Bed, Terrace | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/f6939d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 King Bed, Terrace ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - River view - 237 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-78b60575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - City view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed, Terrace, River View ![Presidential Suite, 1 King Bed, Terrace, River View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/145af325.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Terrace, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - River view - 861 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/2e1b083a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - City view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, River View ![Premium Room, 1 King Bed, River View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/c5f71233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, River View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow-top bed - River view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582300/582298/a1acfd5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Minerva Historic Centre of Florence - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 1,001 reviews £272 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Minerva.h582298.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=972dd8cd-e607-4428-8000-868049e524b0&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/14000/13999/4524fc0b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bernini Palace Historic Centre of Florence - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.8 Exceptional 1,003 reviews £204 includes taxes & fees 22 Feb - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-The-Excelsior.h24015.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-The-Excelsior.h24015.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, The Excelsior, a Luxury Collection Hotel, Florence is near the airport and on the riverwalk. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77222%2C11.24592&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d8Xj1rzBLj-E7fRAIGAlMDsdSSQ=) Piazza Ognissanti 3, Florence, FI, 50123 ### What's nearby - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 3 min walk \- 0.2 miles - ![Via de\' Tornabuoni showing street scenes](https://images.trvl-media.com/place/6141948/601fa12e-6fe3-4813-89b0-38b99653790f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via de' Tornabuoni 5 min walk \- 0.3 miles - ![Province of Florence featuring street scenes and heritage architecture](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 6 min walk \- 0.4 miles - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 10 min walk \- 0.5 miles - ![Cathedral of Santa Maria del Fiore featuring religious elements, a church or cathedral and a city](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 11 min walk \- 0.6 miles ### Getting around - Alamanni - Stazione Santa Maria Novella Tram Stop 7 min walk - Florence Santa Maria Novella Station 8 min walk - Peretola Airport (FLR) 25 min drive ### Restaurants - Croce Di Malta 3 min walk - Trattoria 13 Gobbi 1 min walk - CECCHINI IN CITTÀ 3 min walk - Westin Excelsior Terrase 1 min walk - Gilò 4 min walk ## About this property ### The Excelsior, a Luxury Collection Hotel, Florence Luxury boutique hotel near Ponte Vecchio Basilica of Santa Maria Novella and Piazza della Signoria are located near The Excelsior, a Luxury Collection Hotel, Florence, which provides a rooftop terrace, an art gallery on-site and designer shops on-site. The on-site restaurant, Cosimo Rooftop Restaurant, features happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. Other perks include: - Limo/town car service, full breakfast (surcharge) and valet parking (surcharge) - Babysitting (surcharge), wedding services and luggage storage - A computer station, smoke-free property and a banquet hall - Guest reviews give top marks for the first-rate property condition Room features All 171 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Childcare services and free infant beds - Hypo-allergenic bedding and pillowtop mattresses - Bathrooms with bidets and shower/bath combinations - Recycling, daily housekeeping and phones ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Royal Suite, 1 King Bed, Balcony, River View | Living room | Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/1000000/10000/500/439/1c7f3eaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Florence Historic Centre of Florence - Hot tub - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 267 reviews £561 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=439&PinnedHotelID=439&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14600/14583/9c1dd8be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lungarno - 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Donatello Bar ### Things to do - Art gallery - Designer stores - Gym - TV in common areas ### Family friendly - In-room babysitting - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - On a river - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Ballroom - Banquet hall - Comprehensive recycling policy - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 90 per accommodation, per stay (maximum EUR 90 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 100.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately EUR 52 per person - Airport shuttle fee: EUR 105 per person (one-way) - Valet parking fee: EUR 55 per day (in/out privileges) - Nearby parking fee: EUR 33 per day (984 ft away) - Pet fee: EUR 90 per accommodation, per stay (maximum EUR90 per stay) - Service animals are exempt from fees - Rollaway bed fee: EUR 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Property Registration Number IT048017A1S9A2BNYA If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Excelsior Florence Excelsior Westin Florence Florence Excelsior Florence Westin Florence Westin Excelsior Westin Excelsior Florence Westin Excelsior Hotel Westin Excelsior Hotel Florence Westin Florence Westin Florence Excelsior Westin Excelsior Florence Hotel Westin Excelsior The Westin Excelsior, Florence Hotel The Westin Excelsior, Florence Florence The Westin Excelsior, Florence Hotel Florence ## Frequently asked questions ### Is The Excelsior, a Luxury Collection Hotel, Florence pet-friendly? ### How much does it cost to stay at The Excelsior, a Luxury Collection Hotel, Florence? ### How much is parking at The Excelsior, a Luxury Collection Hotel, Florence? ### What time is check-in at The Excelsior, a Luxury Collection Hotel, Florence? ### What time is check-out at The Excelsior, a Luxury Collection Hotel, Florence? ### Does The Excelsior, a Luxury Collection Hotel, Florence provide a shuttle to the airport? ### Where is The Excelsior, a Luxury Collection Hotel, Florence located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Excelsior, a Luxury Collection Hotel, Florence Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 267 8 - Good 62 6 - Okay 21 4 - Poor 8 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Helen Mary 3 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exemplary staff! Amazing! Stunningly beautiful hotel! Fabulous views! ##### Helen Mary Stayed 7 nights in Nov 2025 ### 8/10 Good #### John 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a nice 5 night stay. The hotel and staff are all wonderful. Only slight i ##### John Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Walter Daniel 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel on a lovely piazza and facing the Arno. Quiet outside of the busiest tourist area . But still walkable to all that you would want to see in Florence. Great roof top bar and restaurant. Service very useful and friendly. ##### Walter Daniel Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Elias 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very special property on open square bordering the river So roomy and comfy and minutes away from inner Florence where all the action is ##### Elias Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jessy 23 Jun 2025 Great room, close to eve ##### Jessy Stayed 2 nights in Jun 2025 ### 8/10 Good #### Cynthia 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏 ##### Cynthia Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Ronald 11 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location historical value great service ##### Ronald Stayed 1 night in Sep 2024 ### 10/10 Excellent #### George 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very elegant hotel with an old school customer service oriented staff. They happily helped with every request. Make sure that you don’t skip the rooftop dining. The only thing better than the food is the view! ##### George Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jana 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful! ##### Jana Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Paul 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful hotel in the heart of Florence. Nowhere was too far to walk. The room was amazing and the surroundings were magnificent. The staff were fantastic and the bar area was amazing with a live Piano play on each evening. ##### Paul Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Douglas 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great traditional hotel. Lovely location on the Arno. A service ##### Douglas Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Paul 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back. ##### Paul Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Stephen 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence. ##### Stephen Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Dante 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect hotel ##### Dante Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Noel 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was super helpful. The daily breakfast was the best we ever had at a hotel. Perfect location just off the main shopping and dinner hub. ##### Noel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David 16 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding stay! Amazing staff and in a great location. ![View from our room.](https://a.travel-assets.com/ugc/hotel-reviews/AF114EEFD8513D36BF270EA9C26A0AA220CC37591676506368963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sits on the Arno River ](https://a.travel-assets.com/ugc/hotel-reviews/748C857350F28132773181D750D9765DF8728C1D1676506368550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Mehrdad (Mike) 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well worth the time and money spend. Excellent service. ##### Mehrdad (Mike) Stayed 1 night in Aug 2025 ### 10/10 Excellent #### mansour 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort amazing especially front desk very hospitality. ##### mansour Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### andy 7 Oct 2025 Liked: Cleanliness, staff & service Cool ##### andy Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Duane 22 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony ##### Duane Stayed 6 nights in Jan 2023 ### 10/10 Excellent #### Nicholas 9 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Florence Hotel on the Arno Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location! ##### Nicholas Stayed 8 nights in Aug 2022 ### 10/10 Excellent #### ZHuoming, Los Gatos 2 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly & well trained staffs. Felt very comfortable. The location is the best. ##### ZHuoming Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Devin 22 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was great, mentioned that it was my birthday and they brought us some prosecco and macaroons. Building is really unique and location is prime too. HIhgly recommend! ##### Devin Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Michael 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Michael Stayed 2 nights in May 2024 ### 10/10 Excellent #### Helen Mary 1 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional in every way!! Just perfect! ##### Helen Mary ## Expedia's Latest Trends ### Hotels > [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > > [Apartments Clapham Junction Station](https://www.expedia.co.uk/Clapham-Junction-Station-Apartments.d6042203-aaApartments.Travel-Guide-Accommodation) > > [Hotels in San Luis de Sabinillas](https://www.expedia.co.uk/San-Luis-De-Sabinillas-Manilva-Hotels.0-n6258294-0.Travel-Guide-Filter-Hotels) > > [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) > > [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > > [Comfortable vacation apartment Viareggio](https://www.expedia.co.uk/Viareggio-Hotels-Comfortable-Holiday-Apartment-Viareggio.h68116047.Hotel-Information) > > [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > > [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > > [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > > [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > > [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > > [Hotels in Corfe Mullen](https://www.expedia.co.uk/Corfe-Mullen-Hotels.d3000011850.Travel-Guide-Hotels) > > [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > > [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) > > [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > > [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > > [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > > [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > > [Hotels in Marrakech](https://www.expedia.co.uk/Marrakech-Hotels.d6084756.Travel-Guide-Hotels) ### Flights > [Flights from Phoenix (PHX) to Las Vegas (LAS)](https://www.expedia.co.uk/lp/flights/phx/las/phoenix-to-las-vegas) > > [Flights from kampala airport](https://www.expedia.co.uk/lp/airports/kla/flights-from-kampala-airport) ### Cars ### Activities ### Packages ### General ---