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Four Seasons Hotel Firenze

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Four Seasons Hotel Firenze

Chapel
Exterior
Seasonal outdoor pool
Suite, 1 King Bed (Gallery) | Premium bedding, down duvets, minibar, in-room safe
Royal Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
The current price is £1,722
includes taxes & fees
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 463 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Property amenity

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Courtyard or Street View)

Property amenity

Superior Room, 1 King Bed (Courtyard or Street View)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Property amenity

Standard Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 548 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 495 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Frescoed Executive Suite king bed

Frescoed Executive Suite king bed | Premium bedding, down duvets, minibar, in-room safe

Frescoed Executive Suite king bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Garden)

Suite, 1 King Bed (Garden) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Garden)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Duomo View)

Executive Suite, 1 King Bed (Duomo View) | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed (Duomo View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 1055 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gallery)

Suite, 1 King Bed (Gallery) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Gallery)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Renaissance)

Room, 1 King Bed (Renaissance) | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Renaissance)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 925 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Property amenity

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 592 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Property amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Borgo Pinti, 99, Florence, FI, 50121

What's nearby

  • Piazza del Duomo - 15 min walk - 0.8 miles
  • Cathedral of Santa Maria del Fiore - 15 min walk - 0.8 miles
  • Uffizi Gallery - 16 min walk - 0.9 miles
  • Piazza di Santa Maria Novella - 19 min walk - 1.1 miles
  • Ponte Vecchio - 20 min walk - 1.1 miles

Getting around

  • San Marco University Tram Stop - 10 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 13 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪Piazza D'Azeglio - ‬5 min walk
  • ‪Atrium Bar - ‬1 min walk
  • ‪Don Fefè - ‬8 min walk
  • ‪Il Palagio - ‬1 min walk
  • ‪Caffetteria Pizzeria Bistrot Damiano - ‬6 min walk

About this property

Four Seasons Hotel Firenze

Luxury family-friendly hotel near Piazza del Duomo
Located close to Cathedral of Santa Maria del Fiore and Uffizi Gallery, Four Seasons Hotel Firenze provides a poolside bar, a terrace and shopping on-site. Treat yourself to a body wrap, a body scrub or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Yoga classes and fitness classes are offered at the gym; Four Seasons Hotel Firenze also has a garden, a playground and a hair salon. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Continental breakfast (surcharge), valet parking (surcharge) and supervised childcare (surcharge)
  • ATM/banking services, a banquet hall and a lift
  • Massage treatment rooms, meeting rooms and a front desk safe
Room features
All 116 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Children's slippers and free extra beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Uncovered parking on site (EUR 55 per night; includes in/out privileges)
  • Uncovered valet parking on site (EUR 55 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 45 to 55 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Al Fresco - Seasonal
  • Atrium Bar
  • Il Palagio
  • Magnolia - Seasonal

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 kg per pet)
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 45 to 55 for adults and EUR 0 to 48 for children
  • Uncovered self-parking fee: EUR 55 per night (in/out privileges)
  • Valet parking fee: EUR 55 per night (in/out privileges)
  • Pet fee: EUR 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT048017A1MHNFH7U9
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Firenze Four Seasons Hotel
Four Seasons Firenze
Four Seasons Firenze Florence
Four Seasons Hotel Firenze
Four Seasons Hotel Firenze Florence
4 Seasons Hotel Firenze
Florence Four Seasons
Florence Four Seasons
Four Seasons Firenze Florence
Four Seasons Hotel Firenze Hotel
Four Seasons Hotel Firenze Florence
Four Seasons Hotel Firenze Hotel Florence

Frequently asked questions

Does Four Seasons Hotel Firenze have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Four Seasons Hotel Firenze?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Firenze on 17 Jul 2025 start from £1,722.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Firenze pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 kg per pet. There's a fee of EUR 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Seasons Hotel Firenze?

Self-parking is available for EUR 55 per night. Valet parking is available for EUR 55 per night.

What time is check-in at Four Seasons Hotel Firenze?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Seasons Hotel Firenze?

Checkout is at noon.

Where is Four Seasons Hotel Firenze located?

This family-friendly Florence hotel is located in the historical district, within a 15-minute walk of Piazza Massimo D'Azeglio, Cathedral of Santa Maria del Fiore and Gallery of the Academy of Florence. Piazza del Duomo and Piazza della Signoria are also within 15 minutes. San Marco University Tram Stop is 10 minutes by foot and Florence (FIR-Firenze Campo di Marte Rail Station) is 13 minutes.

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Four Seasons Hotel Firenze Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 243 out of 275 reviews
Rating 8 - Good. 22 out of 275 reviews
Rating 6 - Okay. 9 out of 275 reviews
Rating 4 - Poor. 0 out of 275 reviews
Rating 2 - Terrible. 1 out of 275 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with extraordinary service

The Four Seasons Firenze is a truly memorable hotel, set in a stunning location
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels

This hotel was renovated last year and is in immaculate condition. The room and staff are just wonderful. Room service and the restaurant are amazing. Don’t hesitate to choose this hotel for your stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay A little off the beaten path so ended up with more ride sharing than otherwise needed but there is a shuttle that although doesn’t run often was used a couple of tines
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I have experienced. Great restaurants, history and classic features. Yet great up to date gym and technology. How did they do this?
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful and romantic places we have ever stayed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for the perfect holiday. Everything was perfect, service, location, the room, and even the dining places. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and location. Usual European runaround about checking in even a minute before 3 PM. Dining options ridiculously expensive and no better that available local restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacay

Impeccable as always. Nothing to be ever changed here. Unparalleled luxury of Palazzo with a park of its own in the heart of Florence.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is one of the best in the hotel industry, makes you feel at home….. Definitely one of the Top 20 Hotel properties in the world!
Stayed 2 nights in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Four seasons is consistently amazing everywhere in the world. Highly recommend
Stayed 1 night in Jul 2024

8/10 Good

Mylene

Liked: Cleanliness, staff & service, amenities
There was a problem on the first room we check in but thankfully Mohammed and his manager rectified it and gave us an upgrade.
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in the world - no question. Hotel property is magnificent - as is the staff, food and bar. The concierge was also incredible - not just getting tours and tables, but it’s clear that you are treated exceptionally well by the restaurants and tour guides.
Stayed 6 nights in Mar 2024

10/10 Excellent

Alexandra

Liked: Staff & service, property conditions & facilities
The people who work at this hotel make it even more beautiful and inviting. My husband and I only stayed one night before heading to a wedding outside of the city and the staff at the front desk, concierge, and restaurant were incredibly accommodating and nice. Would recommend for anyone coming to Florence!
Stayed 1 night in May 2023

8/10 Good

Payam

Liked: Staff & service, amenities, property conditions & facilities
Thank you Max the GM to make our stay special. The hotel it self looks amazing and the pool it worth to try. Staff are very friendly and the food at the hotel was super delicious. Just the cleaning the room could be better.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Is a centric hotel, close to everything with historic importance, very friendly staff, authentic intención to help. The property was a house for the Medici family.
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's astounding to have this large garden, almost always empty, in the middle of Florence.
Stayed 4 nights in Mar 2023

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Suite and when got to the room, it was a normal side room with no separate sitting area. Suites always have oversized rooms or even more so a separate siting area. My room did not. A mentioned it to the hotel and upon check-out, the hotel comped me a very expensive bottle of wine I had with my dinner and free breakfast. I thought it was an extremely kind gesture which I didn’t expect. At best, the room is a Jr. Suite, but definitely not a Suite. Restaurant is Michelin 1 star, which was awesome. Overall, an extremely pleasant experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsurprisingly, this hotel is magnificent and exceeded all of my expectations. The palazzo is stunning and the interiors are just what you'd want from a Renaissance palazzo. My room was a little paradise and I am so sad to leave. I stayed for a week and this hotel became a second home. The area is a short walk from the city centre but is far enough removed that it's quite tranquil. With the largest private garden in the city, it was a true oasis. The Atrium Bar and Il Palagio were a drink and food lover's dream. I sampled the tasting menu at Il Palagio and it was to die for. I waiters were brilliant. The sommelier offered the most delicious wine pairings. Highly recommend the vintage negroni for your aperitif. As you'd expect from the Four Seasons, the service was unparalleled. Everyone knew my name, what i liked to drink, coffee preferences, etc. I wanted to offer special thanks to Serena with in-room dining, as well as to Giovani and Emanuele with the breakfast service. You were all standouts and I'm so glad I got to know you a bit. The woman who did the turndown service was also a delight -- I'm sorry I don't know her name. I had a 75-minute massage with Francesca who worked miracles and the spa treatments are superb. Kristina at the spa reception was also wonderful--she gave me a lot of history about Florence and the story behind some of the Santa Maria Novella products. Much appreciated. Already planning my return. This is one of the best 4S properties in the world!

2/10 Terrible

Jing

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Aparecido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Chien hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ebtehal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025