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Excellent hotel only issue was the parking I don’t understand why they charge £15.00 to park over night to guest ?, we parked in the local NCP were they reduce the cost as hotel guest to £7.00 ?.
Had a brilliant weekend with 3 friends will definitely stay there again ! Staff was extremely helpful and so polite fantastic customer service !
Stayed here one night as had an early flight from Birmingham the next day. Although a bit further out from the airport than most hotels it was only a 10 min drive in the morning. Good quality rooms, nice food and bar area. Excellent deal on room rate as well
We had a hard time finding someone t We could not get help with getting our luggage from the lobby to our room.and back down again in the morning. It seemed to be a service they were not accustomed to providing. Sounds funny since they are literally a stones throw away from Birmingham Airport.
Nicer than I thought it was going to be. Very clean hotel, rooms tastefully decorated, amenities good. Be prepared for conferences/ events/weddings happening in the hotel to make it busier. Had a que for the bar/restaurant which wasn’t great but staff were friendly and helpful. Food was ok. Swimming ...
The location of this hotel is very good for shopping, arena, and brindley place. Just beware of development site nearby and lack of signs when driving, Staff great
My experience with the hotel was nice. I found the room to be quite big for a single room. There was enough space for me to move around and for my small hand luggage. What I did not like was how the room had the curtains open and directly facing the window was the toilet with a see through door. ...
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