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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool
Reception
2 bars/lounges
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant | 2 restaurants, breakfast served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
The current price is £89
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Single Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Suite

Interior

Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton King Room with Sofa Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Hilton King Room with Sofa Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Executive Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Twin Hilton Room

  • Sleeps 2
  • 2 Single Beds

King Suite

  • Sleeps 4
  • 1 King Bed

Hilton Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite

  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Queen Hilton Guestroom

  • Sleeps 2
  • 1 Queen Bed

Family Queen Room with Sofabed

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Guest Room with Zip and Link Bed

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Penthouse Suite

  • Sleeps 4
  • 1 King Bed

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About the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP

What's nearby

  • National Exhibition Centre - 7 min walk - 0.4 miles
  • Resorts World Birmingham - 7 min walk - 0.4 miles
  • The Bear Grylls Adventure - 9 min walk - 0.5 miles
  • Resorts World Arena - 10 min walk - 0.6 miles
  • National Motorcycle Museum - 12 min walk - 0.7 miles

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬7 min walk
  • ‪Food & Bar Hall 3 NEC - ‬13 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Gild Lobby Bar & Lounge - ‬1 min walk

About this property

Hilton Birmingham Metropole

Upscale family-friendly hotel near National Exhibition Centre
Located close to Resorts World Birmingham and The Bear Grylls Adventure, Hilton Birmingham Metropole provides a free daily manager's reception, concerts and live shows and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a lift and outdoor furniture
  • ATM/banking services, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 795 individually decorated rooms include perks such as 24-hour room service, as well as amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

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Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,011 reviews
The price is £71
includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Does Hilton Birmingham Metropole have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Birmingham Metropole?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 27 Jul 2025 start from £89.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Birmingham Metropole pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Birmingham Metropole?

Self-parking is available for GBP 16.00 per night.

What time is check-in at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hilton Birmingham Metropole?

Checkout is at noon.

Where is Hilton Birmingham Metropole located?

This family-friendly Birmingham hotel is located near the airport, within a 10-minute walk of National Exhibition Centre, The Bear Grylls Adventure and Resorts World Birmingham. Bullring & Grand Central and Utilita Arena Birmingham are also within 16 mi (25 km). Air Rail Link Tram Stop is 21 minutes by foot and Birmingham International Station is 21 minutes.

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Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 885 reviews
Rating 8 - Good. 223 out of 885 reviews
Rating 6 - Okay. 127 out of 885 reviews
Rating 4 - Poor. 96 out of 885 reviews
Rating 2 - Terrible. 57 out of 885 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and really nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to walk BP live and we could take the back away it was well sign posted in the hotel
Stayed 1 night in Jun 2025

4/10 Poor

Simon

Check in took over 30 mins. Only 2 staff on the front desk. Guy was more interested in having his picture taken. Pool staff were great and very friendly. Leisure facilities excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay as per usual
Stayed 1 night in Mar 2025

8/10 Good

Anand

Liked: Cleanliness, staff & service
Was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception desk very helpful ensuring a pleasant stay.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, very comfortable bed and clean rooms
Stayed 1 night in Feb 2025

6/10 Okay

PHIL

Food excellent but beer pricey. Unimpressed with dirty pillowcase left in the shower
Stayed 1 night in May 2025

10/10 Excellent

Tajinderpal Singh

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a peaceful stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, lots to do. staff were wonderful especially breakfast staff
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to nec
Stayed 1 night in Apr 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were lovely and in great location for world resorts arena and bp pulse. The bar is pricey. The breakfast is arguably the best I have had with lots of choices
Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, well worth a visit if you are attending a show at the NEC.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for concerts. Very convenient. Expensive drinks
Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden looks a mess at back of hotel work going on
Stayed 1 night in Apr 2025

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. If you are going to the NEC, location is excellent and you have plenty of dining and entertainment options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ikechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be

My stay was generally good
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean, nice big rooms, and lovely staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, accessible, and staff very polite
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel for visiting Birmingham or the NEC particularly at weekends when the conference season is not happening The rooms are good, the food options are good – the price for accommodation is reasonable at weekends. I think. The parking costs are a rip-off.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stay was good. Staff were friendly.
Stayed 1 night in Jan 2025

8/10 Good

CLARE

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay

Lovely stay, given an upgraded room as it was a quiet evening. Didn’t use the bar or restaurant so can’t comment on that. Staff at check in friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for NEC

Lovely, helpful staff but car park is a nightmare
Stayed 1 night in Mar 2025

6/10 Okay

Kate

Everything was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay

I had never stayed here before, i was pleasantly surprised by the size facilities and loxation, its very close the shops and resturautns. Breakfast was lovely, with lots of choice
Stayed 1 night in Jan 2025