Hilton Birmingham Metropole

Photo gallery for Hilton Birmingham Metropole

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, individually decorated, desk

Overview of Hilton Birmingham Metropole

Hilton Birmingham Metropole

4.0 star property

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
National Exhibition Centre, Birmingham, England, B40 1PP

Explore the area

  • Popular LocationNational Exhibition Centre12 min walk
  • AirportBirmingham (BHX)7 min drive
  • Popular LocationCoventry Building Society Arena22 min drive
  • Popular LocationArena Birmingham24 min drive

Choose dates to view prices

About this area

Birmingham

Located in Birmingham, Hilton Birmingham Metropole is near the airport and near a train station. Symphony Hall and National Motorcycle Museum are cultural highlights, and some of the area's landmarks include Sarehole Mill and St Mary's Guildhall. Consider Broad Street for a night out or StarCity if you're travelling with kids. Spend some time exploring the area's activities, including skiing, golf lessons and golfing.
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Map

What's nearby

  • Pendigo Lake - 3 min walk
  • National Exhibition Centre - 12 min walk
  • Resorts World Birmingham - 15 min walk
  • Coventry Building Society Arena - 22 min drive
  • Arena Birmingham - 24 min drive

Getting around

  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • Waters Restaurant - 10 min walk
  • Nando's - 10 min walk
  • Toby Carvery - 3 min drive
  • Frankie & Benny's - 5 min drive
  • Shreepur - 5 min drive

About this property

Hilton Birmingham Metropole

4-star, family-friendly hotel near National Exhibition Centre
Along with 2 restaurants, this hotel has an indoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna and a coffee shop/cafe are on-site. All 789 individually decorated rooms feature WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.
Hilton Birmingham Metropole offers 789 air-conditioned accommodations with a safe and free newspapers. This individually decorated accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 18.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Concerts/live shows
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Corner/local shop
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • Conference space (59999 square feet)
  • Meeting rooms - 31

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Safe

Similar properties

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Birmingham
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4 star
4 star
Pet-friendly
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Hotel
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Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
2 per room (up to 26 lbs/12 kg)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 18.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 per day (rates may vary)
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 7:00 AM to 9:00 PM
Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 220 out of 966 reviews
5 - Excellent 23%
Rating 4 - Good. 329 out of 966 reviews
4 - Good 34%
Rating 3 - Okay. 202 out of 966 reviews
3 - Okay 21%
Rating 2 - Poor. 136 out of 966 reviews
2 - Poor 14%
Rating 1 - Terrible. 79 out of 966 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3.1/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel very nice
Stayed 1 night in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Resorts World Arena / NEC etc. very short walk away. Hotel staff were very helpful. Only downside for me was there was a large event going on and there were extremely large groups of smokers congregated around the entrance that you had to walk through, I don’t mean a couple of groups either, this was in the region of at least 30-50 people at a time. With another group of a similar number around the other entrance blocking the way. Surely on a property this size you can designate a smoking area away from the doors. One of the lifts serving the block I was staying in was broken during my stay too which caused a massive queue to try and get to room, stairs were quite some way away too. Breakfast was great value and good quality with an excellent range.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Booked a king size bed had two singles queued up but was told it was same price not sure Co uld not be bothered to queue up again to change rooms as check-in took 20 mins plus
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The check-in experience was the worst we have ever endured. The hotel could not find our reservation even though Expedia had sent me a confirmation! It took nearly 30 mins to deal with it
Stayed 1 night in Mar 2022