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"Wonderful and very helpful staff! Nice accommodations!!"

"As regulars, we love the setting and architectural splendour here. The spa is good. The food, however, is disappointing. Breakfast could be improved with quality bread and hotter cooked food. Pastries quite limited and fruit quite basic. We recommend cooking some bacon to crispy, replacing the bread which is the worst we’ve had in a hotel. The stunning lilies in the reception need care as pollen was dropping-it stains any material it contacts "

" bathroom could do with updating "

"Lovely weekend stay at the Francis, great service throughout. "

"We were very well looked after and it was a very nice place to stay, thank you."

"This is a really wonderful hotel. From the moment we stepped through the front door, there was such a lovely warm welcoming friendly feel to the place. The staff were all wonderful, too many to mention by name, but every one of them being extremely professional, helpful and friendly. Emma, on reception, really made this place as she was friendly, bubbly, always happy and smiling and nothing was too much trouble. We stayed in room 11, which was a feature room overlooking the garden and this was...

"Great staff, location, accommodations and food."

"Loved the hotel. Very neat, cute, kind and the pantry was my favourite with. Readily available snacks "

"Great location"

"The King’s Head did not disappoint in its standards of the reception staff, quality and cleanliness of room, facilities, and central location to the town. "

"We chose this place because it was close to the City of Bath - but not in the City, and its on the River. It's a beautiful spot, the Old Mill waterwheel still runs, it's super peaceful. There is a restaurant, the food and service were great - even though the Chef only started a week ago. Would definitely stay here again if we were in the area. Highly recommend the Old Mill Hotel in Bath."

"Fantastic property, so elegantly furnished, beautiful extensive grounds, including outdoor pool. We were so fortunate with great sunny weather, so lunch on the terrace was wonderful. Fantastic breakfast, and all staff were excellent. It was a shame we were only staying for one night. Would highly recommend. "

"The most comfortable and friendly hotel we have ever stayed in. The staff was amazing and the accomodations were excellent. The Crown restuarant was also outstanding, both staff and food. "

"Great value and well sized two bedroom apartment. Would definitely stay again"