Title: Kokoro Mio Hotel & Wellnes Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kokoro Mio Hotel & Wellnes Luxury hotel with full-service spa and 24-hour front desk ![Restaurant](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/1536e04d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Superior Nido | 1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/95c2e3ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/0ca9f3e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite | Living area](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/602a2aff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/1b676139.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kokoro Mio, beside a peaceful lake, offers a tranquil getaway. Enjoy massages and aromatherapy at the onsite spa, or indulge in designer shopping. Guests consistently praise their experiences. VIP Access 9.2 Wonderful ## Popular amenities - Pool - Pet-friendly - Bar - Breakfast available - Spa - Room service £174 includes taxes & fees 24 Sept - 25 Sept VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/922e429d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Garden Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Master Suite | 1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/338a78ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Garden Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 560 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/c460ba67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Garden Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXul-Ha-Hotels-Hotel-Kokoro-Mio.h105769620.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXul-Ha-Hotels-Hotel-Kokoro-Mio.h105769620.Hotel-Information) ## About the area Located in Xul-Ha, Kokoro Mio Hotel & Wellnes is in a regional park and on a lake. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park, while Museum of Maya Culture and Museo de la Ciudad are cultural highlights. Payo Obispo Zoo and Santuario del Manati are also worth visiting. [Visit our Xul-Ha travel guide](https://www.expedia.co.uk/Xul-Ha.dx3000008680) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.53738%2C-88.45855&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4AOTZI08nwogYQOisrEmDdJI1yE=) Privada de los Sueños, Xul-Ha, QROO, 77963 ### What's nearby - Lake Bacalar - 19 min walk - 1.0 mile - Cenote Azul - 16 min drive - 10.6 miles - Cenote Cocalitos - 18 min drive - 11.5 miles - Laguna Bacalar Ecological Park - 23 min drive - 14.1 miles - Chetumal Ferry Terminal - 26 min drive - 15.8 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive ### Restaurants - Siete By Habitas Bacalar - ‪Antojitos "La Guadalupana - ‬11 min drive - ‪El Abuelo - ‬11 min drive - ‪Descubrimiento - ‬12 min drive - ‪El asadero de Huay Pix - ‬10 min drive ## About this property ### Kokoro Mio Hotel & Wellnes Luxury hotel near Lake Bacalar Consider a stay at Kokoro Mio Hotel & Wellnes and take advantage of a terrace, designer shops on-site and a coffee shop/cafe. Indulge in aromatherapy and a massage at the on-site spa. Be sure to enjoy a meal at Mamicuy, the on-site restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Cooked-to-order breakfast (surcharge), a 24-hour front desk and concierge services - Smoke-free property, outdoor furniture and a banquet hall Room features All guest rooms are individually furnished, and have comforts, such as private pools and laptop-friendly workspaces, as well as perks, such as air conditioning and separate dining areas. Extra amenities include: - Bathrooms with showers - Furnished balconies or patios, wardrobes/cupboards and separate dining areas ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Restaurants on site - Cafeteria Ixchel - Gran Balam - Mamicuy ### Things to do - Designer stores - Full-service spa - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Private pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - In a regional park - On a lake - Outdoor furniture - Terrace ### Full-service spa - Aromatherapy - Massage - Spa open daily ### Accessibility - Hardwood flooring in room - No lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - Private pool ### Food and drink - Limited room service - Separate dining area ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 450.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: MXN 360 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults and MXN 100 to 500 for children - Pet fee: MXN 450.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Kokoro Mio Hotel Hotel Kokoro Mio Xul-Ha Hotel Kokoro Mio Hotel Xul-Ha ## Frequently asked questions ### Does Kokoro Mio Hotel & Wellnes have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Kokoro Mio Hotel & Wellnes? > As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Kokoro Mio Hotel & Wellnes on 24 Sept 2025 start from £174.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Xul-Ha-Hotels-Hotel-Kokoro-Mio.h105769620.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kokoro Mio Hotel & Wellnes pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 450.00 per pet, per day. Service animals are exempt from fees. ### How much is parking at Kokoro Mio Hotel & Wellnes? > Self-parking is free at this property. ### What time is check-in at Kokoro Mio Hotel & Wellnes? > Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Kokoro Mio Hotel & Wellnes? > Checkout is at 11:00 AM. ### Where is Kokoro Mio Hotel & Wellnes located? > Situated on a lake, this luxury hotel is 0.9 mi (1.5 km) from Lake Bacalar and within 9 miles (15 km) of Laguna Milagros and Cenote Azul. Cenote Cocalitos and Cenote Esmeralda are also within 12 miles (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kokoro Mio Hotel & Wellnes Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Amenities ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 14 8 - Good 2 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Chiemi 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place. ##### Chiemi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alasdair 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10. ##### Alasdair Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lloyd Gregory 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Lloyd Gregory Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### José Teodoro Caballero 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El trato de primera, el hotel excelente. Mis únicas recomendaciones: mejorar el café y otras opciones de almohadas. ##### José Teodoro Caballero Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Julian 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar mágicos lleno de experiencias únicas. El lugar esta super cuidado. Todo muy bien pensado y los detalles son increíbles. El personal es otro nivel, siempre pendientes y reesolciendo cualquier duda. La atención es de las mejores que eh experimentado y quiero hacer una mención a Gabriel y Antonella por su servicio de 10 en todo el tiempo de la estancia ##### Julian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Silvia 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc. solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna ##### Silvia Stayed 2 nights in May 2025 ### 8/10 Good #### Irasema 11 Jun 2025 Liked: Cleanliness, property conditions & facilities Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire ##### Irasema Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Yamileth 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente lugar ![](https://a.travel-assets.com/ugc/hotel-reviews/30abd165-c81f-461f-9ca9-35855b445814-1749659115759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0d4d135-d7fe-43d5-9d8f-a35fa002ae92-1749659116060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9935bbda-d400-45f8-8625-2153526dae1c-1749659115979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yamileth Stayed 2 nights in May 2025 ### 6/10 Okay #### Natali 8 Jun 2025 Liked: Staff & service En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo. ##### Natali Stayed 1 night in May 2025 ### 2/10 Terrible #### Pablo 8 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No tiene idea de hoteleria la operan los dueños con sus perros El Restaurant es malísimo Además de estar entrando y saliendo los perros. ##### Pablo Stayed 4 nights in May 2025 ### 8/10 Good #### Selene Magdaleno 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities El lugar es bonito y se respira tranquilidad ##### Selene Magdaleno Stayed 4 nights in May 2025 ### 10/10 Excellent #### Richard 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Richard Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jorge 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy hermoso hotel y excelente atención ##### Jorge Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Nancy Elizabeth Balleza 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado. ##### Nancy Elizabeth Balleza Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Cintlali 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ ##### Cintlali Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mylon 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Mylon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Magali 7 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un petit paradis Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait. ![](https://a.travel-assets.com/ugc/hotel-reviews/95901B04F6CF48BF3F96DA5D9A3FEF78FD3FD0C01731010905488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Magali Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Gabriela Lizbeth 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado. ##### Gabriela Lizbeth Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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