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"room was huge. really pleased to have fridge in my room. chair & side table provided. good air conditioning. modern bathroom. i would definitely stay there again. "

"Excellent location. Cabot circus literally across the road. Staff friendly and helpful. Breakfast good. Room was average clean. Underside of bath handle was gross. Corners of room dusty and set of daughter's asthma when she was hiding there. Beds are very springy. Rooms very warm, air con limited. Shower tap was not working properly so water was very hot. Rooms quiet or a hotel next to a main road. Water dispensers on each floor which was good. Would not stay again. Slept badly and room not 4*."

"Great room, good breakfast with many options and no complaints. Even let us check in early. Felt safe and comfortable and would stay there again for the 3rd time"

"Nice room and smart hotel, breakfast decent but not amazing"

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"This was my 4th stay here and once again it didn’t disappoint. Staff are always welcoming and friendly, rooms are clean and comfortable and the situation is ideal for travelling, shopping and sightseeing. Looking forward to to my fifth stay…… whenever that will be! 😊"

"Request on Expedia form for early arrival was not communicated. Bathroom was not clean, loo unflushed. Wi fi was not given on arrival Phone contact to reception was not clear on the room phone When we dialled zero no one answered despite several attempts But A comfortable bed and sheets and handy phone charging Reception helpful "

"Room wasn’t up to standard would expect, on having a bath all of a sudden the water was brown and scummy and a floating brown piece of something turned out to be rust and dirt from the plug/drain reported to reception told Oo sorry , no offer to have it looked at or moved room"

"Let’s start with the hotel itself, it is stunning, tucked away but also walking distance from pretty much everything, the main lobby is beautifully decorated, spotlessly clean and easy to get to. The room - It was one of the courtyard rooms, it was spacious, clean, well-appointed and the bed was wonderful, the courtyard is accessible from the room itself through some French doors and very private, it has a good sized TV and the bathroom was wonderful, they give you good quality loo paper (Yes, that’s more important than you think.) Tea and coffee with a coffee machine and the room even had a radio. All in all, 10/10. The Bar – It is a small personal bar, but there are lounges to relax so plenty of space even though it feels personal, a huge selection of drinks and cocktails to choose from and expertly put together and severed by staff that know what they are doing, we will talk about them soon. The Restaurant – We had breakfast and 1 evening meal here, and the food was amazing, good quality and cooked to perfection, and excellent range to choose from, good portion sizes and served quickly without being rushed. The Staff – Well what can I say? The staff were second to none, from the minute we walked throu"