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Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Guest reviews

4.2/5 Very Good
136 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Restaurant
  • Business Services

Map

Explore the area

Popular LocationWells Cathedral11 min drive
Popular LocationVicar's Close11 min drive
Popular LocationWells Bishop's Palace11 min drive
AirportBristol (BRS-Bristol Intl.)47 min drive

Choose dates to view prices

  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Double Room
  • Deluxe Twin Room

    4.2/5 guest room rating

    Room amenities

    • 200 sq ft
    • Hill view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room
  • Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

    4.6/5 guest room rating

    Room amenities

    • 380 sq ft
    • Hill view
    • Sleeps 4
    • 1 King Bed and 1 Single Sofa Bed
    More detailsDeluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)
  • Premier Double Room, Multiple Beds

    4.4/5 guest room rating

    Room amenities

    • 360 sq ft
    • Hill view
    • Sleeps 5
    • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed
    More detailsPremier Double Room, Multiple Beds
  • Deluxe Suite

    5/5 guest room rating

    Room amenities

    • 200 sq ft
    • Hill view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite
  • Deluxe Single Room

    5/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsDeluxe Single Room
  • Executive Double Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Large Single Beds
    More detailsExecutive Double Room
  • Deluxe Double Room, 1 King Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed and 1 Single Sofa Bed
    More detailsDeluxe Double Room, 1 King Bed with Sofa bed

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Shepton Mallet

The Crossways is located in Shepton Mallet. Wells Bishop's Palace and Wells Cathedral are notable landmarks, and the area's natural beauty can be seen at Wookey Hole Caves and Cheddar Gorge. Royal Bath and West Showground and St. Margaret's Chapel & Magdalene Almshouses are also worth visiting.

Visit our Shepton Mallet travel guide
Map
Popular Location

What's nearby

  • Kilver Court - 11 min drive
  • Wells Cathedral - 11 min drive
  • Vicar's Close - 11 min drive
  • Wells Bishop's Palace - 11 min drive
  • Glastonbury Tor - 15 min drive

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol (BRS-Bristol Intl.) - 47 min drive

Restaurants

  • The Crown Inn - 5 min drive
  • Apple Tree Inn - 5 min drive
  • Red Lion - 7 min drive
  • George Inn - 8 min drive
  • The King William - 8 min drive

About this property

The Crossways

Luxury inn with free breakfast and restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and a business centre. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, laundry facilities and barbecues. All 22 rooms provide complimentary wireless Internet access, electric kettles and flat-screen TVs. Other amenities available to guests include hairdryers, desks and free toiletries.
The Crossways offers 22 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. This Shepton Mallet inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking

Food and drink

  • Free English breakfast available daily
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Can I cancel my reservation for free at The Crossways and receive a full refund?
Yes, The Crossways offers free cancellation on select room rates, because flexibility matters! Please refer to The Crossways cancellation policy on our site for more details about any exclusions or requirements.
Is The Crossways pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this inn?
Self-parking is free at this property.
What time is check-in at The Crossways?
Check-in is from 2:00 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at The Crossways?
Checkout is at 10 AM.
Where is this property located?
Situated in Shepton Mallet, this luxury inn is within 6 mi (10 km) of Wells Bishop's Palace, Wells Cathedral and Kilver Court. Glastonbury Tor and Wookey Hole Caves are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for The Crossways

4.2
Very Good
5 - Excellent
61
4 - Good
52
3 - Okay
12
2 - Mediocre
6
1 - Poor
5
4.3
Cleanliness
4.2
Service and Staff
4.3
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the hotel only problem was distance of car park to hotel and fairly nsrrow stairs. But woukd certainly stay again

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duvet & Mattress smelt of vomit!

We were looking forward to our stay at Crossways, unfortunately it was disappointing. We were on a family vacation and on the 2nd night of our 2 night stay I saw one of my daughters smelling her sheets... she was tired the first night and simply went to bed... I was disgusted to smell the sheets and realized that she had spent a night in a bed that smelt heavily of vomit!! Gross!! Both the duvet and the mattress had not been disinfected after the bed had been vomited in. The bartender did provide a new duvet, no other staff were available, but the mattress still smelt and she had to spend the 2nd night in our bed. The Hotel agreed to a refund of only one night stay, that I have yet to see. This hotel needs a health inspection, find somewhere else to stay!

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020