"Excellent location for a concert at the o2 academy. Staff were very very helpful and while the room was basic it had everything I needed for a one night stay.
Room had a few silverfish but not so many that I felt uncomfortable sleeping there or thought there might be a problem. So if you REALLY hate bugs maybe go elsewhere. Other downside is the breakfast was very limited and would be pretty much nothing if you were dairy free/vegan."
Holiday Inn Express Birmingham - City Centre by IHG
8/10 Good
"The rooms was very nice although we couldn’t request a double and were allocated a twin room. It served its purpose and the location was great for our trip to the Utilita. On arrival we were told it was a twin room not a double as requested and as an apology the receptionist gave us a card for a complimentary free drink at the bar. However when we tried to use the voucher we were still charged by the barman who didn’t seem to understand. He took the card and still charged us"
"The staff are extremely efficient, polite and so good. Most importantly they are so helpful. I loved my stay here and I will come back again and again. Amazing people! Well done!"
"Mum and daughter stay and she loved having a separate room with connecting door and separate kitchen area, would recommend for the price the space was good and we enjoyed. Kitchen was well equipped"
"Location is excellent with a good sized car park. Shame the room was quite poor. Aircon wasn’t working and made the stay terrible. Not what I was expecting from a Hilton."