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Maison Tulum

3.0 star property
Travelers balance relaxation and adventure at this Tulum retreat, where ancient ruins beckon nearby and tropical sunsets await along bike-friendly paths

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Maison Tulum offers a peaceful retreat near the Tulum Mayan Ruins with a scenic rooftop terrace overlooking garden landscapes. Guests can connect with in-room WiFi, explore the area on rental bikes, and discover authentic regional cuisine at the property's restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Pillow-top bed
Private bathroom
Rainfall showerhead
Hairdryer
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, 1 Queen Bed

Highlights

Balcony
Air conditioning
TV
Premium bedding
Ceiling fan
Pillow-top bed
Private bathroom
Rainfall showerhead
  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Studio, Multiple Beds

Highlights

Air conditioning
Mini-fridge
TV
Ceiling fan
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite

Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Suite

Highlights

Patio
Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Ceiling fan
Pillow-top bed
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed

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About the area

Located in Tulum, Maison Tulum is in the city centre. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    4 min drive - 1.3 miles
  • Dos Aguas Park
    3 min walk - 0.2 miles
  • Hospital de Tulum
    6 min walk - 0.4 miles
  • Cenote Calavera
    3 min drive - 1.4 miles
  • Hunab Lifestyle Center
    3 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    45 min drive

Restaurants

  • La Fourneé
    3 min walk
  • Charlie's
    4 min walk
  • Restaurante Mexicano y Bar KALHUA
    4 min walk
  • El Takazo Jr.
    3 min walk
  • Encanto Cantina
    4 min walk

About this property

Maison Tulum

Hotel near Tulum Mayan Ruins
Take advantage of free continental breakfast, a rooftop terrace and a garden at Maison Tulum. The on-site restaurant offers breakfast. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Bike hire, smoke-free property and luggage storage
  • Tour/ticket information, multilingual staff and a front desk safe
  • Coffee/tea in reception and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Maison Tulum feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 4:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Frequently asked questions

Is Maison Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maison Tulum?

Maison Tulum doesn't offer parking.

What time is check-in at Maison Tulum?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Maison Tulum?

Checkout is at noon.

Where is Maison Tulum located?

Located in Tulum City Center, this hotel is 0.1 mi (0.2 km) from Dos Aguas Park and 2.4 mi (3.8 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Maison Tulum Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 281 out of 562 reviews
Rating 8 - Good. 185 out of 562 reviews
Rating 6 - Okay. 59 out of 562 reviews
Rating 4 - Poor. 26 out of 562 reviews
Rating 2 - Terrible. 11 out of 562 reviews

Reviews

8/10 Good

veeraraghavan

Liked: Staff & service, property conditions & facilities
we had comfortable stay
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning. Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Stayed 4 nights in Jun 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great price!

Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maison Tulum

Guillermo is a gracious and welcoming host in the beach town of Tulum. The small Maison Tulum has been decorated in an artful, quirky, colourful way to look like it's right in the jungle, and it's very captivating and surprising at every turn. There's a very good restaurant attached - perhaps operated separately - that serves breakfast and lunch. And the ADO bus terminal is just two blocks away, very convenient.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jean yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, its like being in the jungle with lots of art, the room was big, nice Lightning, confortable bed and nice shower. Very clean and wonderful staff Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back and stay again!

Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Stayed 3 nights in Nov 2023

6/10 Okay

Elaine

Liked: Property conditions & facilities, room comfort

Nice place but…

We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter Frederik C Hahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and cozy hotel with excellent service

We stayed one night at Maison Tulum after having stayed for 4 nights at Maison Bacalar, and both places were definitely our best stays during our time in Mexico. We ended up at Maison in Bacalar by coincidence as we took a look at the place without having a reservation, but we were warmly welcomed by the manager Flor who showed us around and made us feel at home immediately. Afterwards, we decided also to spend a night at Maison Tulum. In both places, rooms were spacious and very clean. Beds were comfortable and the shower was great. The decoration of the hotels and rooms is really unique and cozy. In Tulum, Maison is located right in the town center, but it is still relatively quiet and a few minutes away from the noisy main street. In Bacalar, it’s located in a quiet area a 20-30 min. walk outside the town, but near the lake in a really nice garden where we could hear the birds singing. The best part of the stay was the very personal service provided by Flor and the staff, who genuinely cared about their guests. Flor was also always available on WhatsApp to answer any questions and give recommendations on where to go in the area. You can of course find more luxurious resort style hotels in the area if that’s what you’re after, but in our opinion, it can’t compete at all with the whole atmosphere and personal service that we experienced at Maison. We highly recommend staying at Maison in both Tulum and Bacalar, and hope to come back someday!
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. The place is beautiful and we can’t wait to return.
Stayed 1 night in Nov 2025

6/10 Okay

Bharat Bhushan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want different experiences from regular hotels you can stay .. this is not hotel or Airbnb or house it’s something.. 100$ per night not worth. Area is completely slum
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.

6/10 Okay

geidhy

Liked: Room comfort

“Free Breakfast”

It was cute but i was disappointed with the “free breakfast” literally two slices of bread in ziplock bags, while downstairs its a full cafe. In my opinion don’t promote free breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Jessica Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Stayed 6 nights in Jun 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.

10/10 Excellent

Casey Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Stayed 6 nights in May 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Stayed 15 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and cute in Downtown Tulum

Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Stayed 2 nights in Aug 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you