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"Staff were excellent at customer service 👏 well done everyone"

"This is a great place to stay in Cheltenham. A short walk from most places but far enough away to be peaceful. The staff were all lovely and the room was large and airy. The dark painted walls may bother some people but we got used to it. "

"Perfect location and clean hotel "

"Lovely to return to an old, trusted favourite. "

"Room was excellent with a very comfortable bed! Bathroom was nice and clean. View of the garden was really nice. Parking plentiful. Only pain point were the two flights of stairs with luggage."

"A good sized room that was comfortable for us and our small dog. Food was delicious and service excellent- staff were very helpful at all times. "

"This was a lovely hotel, with helpful and welcoming staff. We arrived a little late as the satnav ran out of charge, and the hotel was not well signposted, even though we stopped twice for directions. It was about 2040 when we arrived and restaurant service stopped at 2100, but reception rang through to say we were on our way and we enjoyed an excellent meal, most welcome after another 4 hour drive south down the M6 and M5 in heavy traffic. Room was reasonably spacious and adequate, lighting, TV, coffee etc, but best of all was the pool... best sized one I have seen in hotels, lovely steam room, sauna, and a jacuzzi over a bridge, giving extra round swim route. Staff in the spa very helpful. This hotel is not too far away from our home, less than 2 hours, and we will certainly go back there, using it as a base to explore the Cotswolds and the lovely towns nearby. The contrast to the one we stayed in going north, for about the same price, was really marked. "

"Lovely hotel, superb staff, clean, good quality bed and bedding. Guest use of the spa facilities is great. "

"Good value stay in well equipped room. Good food and atmosphere "