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Egyptian cotton sheets, minibar, in-room safe, desk
Egyptian cotton sheets, minibar, in-room safe, desk
Egyptian cotton sheets, minibar, in-room safe, desk
Egyptian cotton sheets, minibar, in-room safe, desk

Guest reviews

4.2/5 Very good
342 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationImperial Gardens5 min walk
Popular LocationCheltenham Town Hall7 min walk
Popular LocationEveryman Theatre10 min walk
AirportGloucester (GLO-Gloucestershire)17 min drive

Choose dates to view prices

  • Basic Double Room (Cosy)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsBasic Double Room (Cosy)
  • Standard Double Room

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room
  • Superior Double Room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Double Room
  • Executive Twin Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Twin Room
  • Executive Double Room

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Double Room

About this area

Cheltenham

Malmaison Cheltenham is located in Cheltenham. Cheltenham Town Hall and Gloucester Cathedral are notable landmarks, and travellers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Croft Farm Water Park and Cerney House Gardens are also worth visiting.

Visit our Cheltenham travel guide
Map
Popular Location

What's nearby

  • Imperial Gardens - 5 min walk
  • Cheltenham Town Hall - 7 min walk
  • Everyman Theatre - 10 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham General Hospital - 12 min walk

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • Giggling Squid - 2 min walk
  • Shezan - 2 min walk
  • The Rotunda - 2 min walk
  • Soho Bar - 2 min walk
  • Indian Voojan - 2 min walk

About this property

Malmaison Cheltenham

4-star hotel, walk to Cheltenham Town Hall
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, spa services, a business centre and dry cleaning are on-site. All 61 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find room service (during limited hours), Egyptian cotton sheets and coffee/tea makers.
Malmaison Cheltenham offers 61 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 5.00 per stay
  • Limited parking spaces

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10 AM on weekends: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Dogs only
1 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 15 per person (approximately)
  • Self-parking fee: GBP 5.00 per stay
  • Pet fee: GBP 10 per pet, per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Malmaison Cheltenham Hotel
The Montpellier Chapter
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Can I cancel my reservation for free at Malmaison Cheltenham and receive a full refund?
Yes, Malmaison Cheltenham offers free cancellation on select room rates, because flexibility matters! Please refer to Malmaison Cheltenham cancellation policy on our site for more details about any exclusions or requirements.
Is Malmaison Cheltenham pet-friendly?
Yes, this property allows dogs (limit 1 per room). There's a fee of GBP 10 per pet, per night.
How much is parking at this hotel?
Self-parking is available for GBP 5.00 per stay. Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at Malmaison Cheltenham?
Checkout is at 11:00 AM.
Where is this property located?
Situated in Cheltenham, this hotel is within a 10-minute walk of Imperial Gardens and Cheltenham Town Hall. Cheltenham Racecourse is 1.9 mi (3 km) away. Cheltenham Spa Station is 18 minutes by foot.

Guest reviews

Overall score and ratings for Malmaison Cheltenham

4.2
Very good
5 - Excellent
156
4 - Good
127
3 - Okay
36
2 - Mediocre
18
1 - Poor
5
4.5
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.3
Property condition

2/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Cleanliness and total atmosphere, a very enjoyable stay

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Overnight

    Great hotel, central to everything. Spotless, great staff and good breakfast selection.

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Personal preference only - we prefer buffet breakfast - my soft boiled eggs were hard boiled!! Being very picky - a fab hotel!!

    Stayed 1 night in Mar 2020