Malmaison Cheltenham

Photo gallery for Malmaison Cheltenham

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Egyptian cotton sheets, in-room safe, desk, blackout curtains
Egyptian cotton sheets, in-room safe, desk, blackout curtains
Egyptian cotton sheets, in-room safe, desk, blackout curtains
Egyptian cotton sheets, in-room safe, desk, blackout curtains

Overview of Malmaison Cheltenham

Malmaison Cheltenham

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
Bayshill Road, Cheltenham, England, GL50 3AS

Explore the area

  • Popular LocationCheltenham Town Hall7 min walk
  • Popular LocationHolst Birthplace Museum17 min walk
  • Popular LocationUniversity of Gloucestershire1 min drive
  • AirportGloucester (GLO-Gloucestershire)17 min drive

Choose dates to view prices

About this area

Cheltenham

Malmaison Cheltenham is located in Cheltenham. Cotswolds and Crickley Hill Country Park reflect the area's natural beauty and area attractions include Croft Farm Water Park and Cerney House Gardens. Looking to enjoy an event or a game while in town? See what's happening at Cheltenham Racecourse or Jonny-Rocks Stadium.

What's nearby

  • Imperial Gardens - 5 min walk
  • Cheltenham Town Hall - 7 min walk
  • Cheltenham Art Gallery and Museum - 11 min walk
  • Holst Birthplace Museum - 17 min walk
  • University of Gloucestershire - 1 min drive

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • Shezan - 2 min walk
  • Indian Voojan - 2 min walk
  • Côte Brasserie - 3 min walk
  • Montpellier Lodge - 4 min walk
  • Flynns - 4 min walk

About this property

Malmaison Cheltenham

4-star eco-friendly hotel near Cotswolds
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and dry cleaning are on-site.
Malmaison Cheltenham offers 61 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per stay)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Self-parking fee: GBP 5.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 250 out of 542 reviews
5 - Excellent 46%
Rating 4 - Good. 197 out of 542 reviews
4 - Good 36%
Rating 3 - Okay. 55 out of 542 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 542 reviews
2 - Poor 6%
Rating 1 - Terrible. 8 out of 542 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were lovely, upgraded our room. Shower was absolutely scalding however with no obvious way of changing the temperature. I had to finish rinsing shampoo out of my hair in the sink as the shower was literally unbearable.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered this beautiful property, the staff couldnit have been more friendly, professional and helpful. We will definitely be back!
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
It is a beautiful hotel on the surface but not user friendly for the older visitor. The beds are very low and the protruding wooden frame at ankle height is a hazard. I suffered a gash while going to the bathroom in the night. For an expensive hotel the bathroom was very small and difficult to negotiate. The ‘designer’ chairs in the bedroom are apparently intended for lounging and we found them unsuitable for coping with our room service meal (which was good, as was breakfast) An elegant central hotel but best suited to younger people
Stayed 1 night in Apr 2022

2/5 Poor

Disliked: Staff & service, property conditions & facilities
The gentleman at the checkin desk was not professional with a major attitude. In fact it was the worst check-in experience that I have had and I am in hotels around the world five days a month.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
Lovely, friendly hotel, service was superb & cleanliness 100%
Stayed 1 night in Mar 2022