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Malmaison Cheltenham

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Egyptian cotton sheets, in-room safe, desk, blackout curtains
Egyptian cotton sheets, in-room safe, desk, blackout curtains
Egyptian cotton sheets, in-room safe, desk, blackout curtains
Egyptian cotton sheets, in-room safe, desk, blackout curtains

Overview of Malmaison Cheltenham

Malmaison Cheltenham

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCheltenham Town Hall7 min walk
  • Popular LocationUniversity of Gloucestershire12 min walk
  • Popular LocationHolst Birthplace Museum17 min walk
  • AirportGloucester (GLO-Gloucestershire)17 min drive

Choose dates to view prices

About this area

Cheltenham

Malmaison Cheltenham is located in Cheltenham. Cheltenham Town Hall is a notable landmark, and travellers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Croft Farm Water Park and Cerney House Gardens are also worth visiting.
Popular Location

What's nearby

  • Imperial Gardens - 5 min walk
  • Cheltenham Town Hall - 7 min walk
  • Cheltenham Art Gallery and Museum - 11 min walk
  • University of Gloucestershire - 12 min walk
  • Holst Birthplace Museum - 17 min walk

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • Chelsea Brasserie - 3 min walk
  • Flynns - 4 min walk
  • East India Cafe - 6 min walk
  • The Tavern - 6 min walk
  • Gianni Ristorante - 6 min walk

About this property

Malmaison Cheltenham

4-star eco-friendly hotel, walk to Cheltenham Town Hall
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and dry cleaning are on-site. All 61 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Egyptian cotton sheets, coffee makers and hairdryers are among the other amenities available to guests.
Malmaison Cheltenham offers 61 forms of accommodation with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 5.00 per stay)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Dogs welcome
2 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Self-parking fee: GBP 5.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 178 out of 406 reviews
5 - Excellent 44%
Rating 4 - Good. 158 out of 406 reviews
4 - Good 39%
Rating 3 - Okay. 43 out of 406 reviews
3 - Okay 11%
Rating 2 - Poor. 21 out of 406 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 406 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and friendly. Really made a difference to the stay - many thanks to all of them!
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet room. Located close to the town centre.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with extremely friendly and helpful staff
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness
great location and great overall service
Stayed 1 night in May 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have wanted to stay at malmaison for a while and finally booked our first hotel stay in over a year, but so very disappointed The room was finished to a nice standard and clean, but was horrendously small and certainly not value for money The room was in the eaves and barely fit for a borrower, let alone a normal person. We wish we’d stayed in the premier inn for a 3rd of the price Staff were friendly and understanding but not a lot they could do about the size of the room
Stayed 1 night in May 2021