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Reviews

4.1 / 5Very Good
344 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Cheltenham Town Hall
    4 min walk
  • Popular Location
    The Promenade
    6 min walk
  • Restaurant
    Circus Bar
    1 min walk
  • Restaurant
    Door 4
    1 min walk
  • Airport
    Gloucester (GLO-Gloucestershire)
    17 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Cheltenham

Located in Cheltenham, Queens Hotel Cheltenham - MGallery is in the city centre. Cheltenham Town Hall and Gloucester Cathedral are notable landmarks, and travellers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Cerney House Gardens and Croft Farm Water Park are also worth visiting.

Popular Location

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Cheltenham General Hospital - 11 min walk
  • University of Gloucestershire - 11 min walk
  • Pittville Park - 3 min drive

Getting around

  • Cheltenham Spa Station - 19 min walk
  • Bristol (BRS-Bristol Intl.) - 68 min drive

Restaurants

  • Napier Restaurant — 1 min walk
  • The Gold Cup Bar — 1 min walk
  • Circus Bar - 1 min walk
  • Door 4 - 1 min walk
  • Flynns - 1 min walk

About this property

Queens Hotel Cheltenham - MGallery

4-star hotel, walk to Cheltenham Town Hall
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and conference space are on-site. All 84 rooms offer free WiFi, 24-hour room service and LED TVs with satellite channels. Other amenities available to guests include minibars, free bottled water and hairdryers.
Queens Hotel Cheltenham - MGallery offers 84 forms of accommodation with minibars and a safe. 40-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 14 per night
Valet parking: GBP 14 per night
Return airport shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 17.50 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities

Conveniences

Banquet hall
Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Arabic
Czech
English
German
Hungarian
Italian
Lithuanian
Polish
Spanish
Turkish

Business services

1 meeting room
Conference space (1292 square feet)

Outdoors

BBQ grill(s)
Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds

Bathroom

Bathroom (partially open)
Hairdryer
Shower
Towels

Entertainment

40-inch LED TV
satellite channels

Food and drink

Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 14 per night (in/out privileges)
  • Valet parking fee: GBP 14 per night
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds.

We should mention

One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Queens Hotel Cheltenham MGallery Collection
  • Queens Hotel MGallery Collection
  • Queens Cheltenham MGallery Collection
  • Queens MGallery Collection
  • Mercure Cheltenham
  • Mercure Cheltenham
  • Queens Hotel Cheltenham
  • Queens Hotel Cheltenham - MGallery Hotel
  • Queens Hotel Cheltenham - MGallery Cheltenham
  • Queens Hotel Cheltenham - MGallery Hotel Cheltenham
4.1

Very Good

5 - Excellent
146
4 - Good
128
3 - Okay
49
2 - Mediocre
12
1 - Poor
9
4.4
Cleanliness
4.3
Service and Staff
4.4
Amenities
4.1
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff were so friendly and helpful, couldn't fault our stay.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Nice room and bathroom. Tea and coffee facilities a bit understocked but everything else good

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location. Spacious room. Good bar, very good restaurant.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    I lived the character of the building. I did not like that water in the shower took a long time to heat up.

    Stayed 1 night in Jan 2020

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