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Stayed 1 night in Feb 2020
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Reviews
Very Good
344 reviews
Amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Breakfast Available
Map
The Promenade, Cheltenham, England
What's nearby
- Cheltenham Town Hall
- 4 min walk
- The Promenade
- 6 min walk
- Circus Bar
- 1 min walk
- Door 4
- 1 min walk
- Gloucester (GLO-Gloucestershire)
- 17 min drive
Choose dates to view prices
Book online or call:
020 3564 4853Deluxe Room
Room Amenities
- Sleeps 2
- 1 Double Bed
More detailsSuperior Room
Room Amenities
- Sleeps 2
- 1 Double Bed
More details
About this area
Cheltenham
Located in Cheltenham, Queens Hotel Cheltenham - MGallery is in the city centre. Cheltenham Town Hall and Gloucester Cathedral are notable landmarks, and travellers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Cerney House Gardens and Croft Farm Water Park are also worth visiting.
What's nearby
- Cheltenham Town Hall - 4 min walk
- The Promenade - 6 min walk
- Cheltenham General Hospital - 11 min walk
- University of Gloucestershire - 11 min walk
- Pittville Park - 3 min drive
Getting around
- Cheltenham Spa Station - 19 min walk
- Bristol (BRS-Bristol Intl.) - 68 min drive
Restaurants
- Napier Restaurant — 1 min walk
- The Gold Cup Bar — 1 min walk
- Circus Bar - 1 min walk
- Door 4 - 1 min walk
- Flynns - 1 min walk
About this property
Awards and affiliations
- The property is a member of Historic Hotels of the World.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking: GBP 14 per night
Valet parking: GBP 14 per night
Return airport shuttle (surcharge)
Food and drink
Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 17.50 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area
Family friendly
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Conveniences
Banquet hall
Lift
Free newspapers in reception
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
Arabic
Czech
English
German
Hungarian
Italian
Lithuanian
Polish
Spanish
Turkish
Business services
1 meeting room
Conference space (1292 square feet)
Outdoors
BBQ grill(s)
Garden
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Climate control (air conditioning)
Free cots/infant beds
Bathroom
Bathroom (partially open)
Hairdryer
Shower
Towels
Entertainment
40-inch LED TV
satellite channels
Food and drink
Free bottled water
Minibar
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Turndown service
Policies
Check-in
Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for GBP 25.0 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: GBP 17.50 per person (approximately)
- Self-parking fee: GBP 14 per night (in/out privileges)
- Valet parking fee: GBP 14 per night
- Late check-out fee: GBP 20.00 (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds.
We should mention
One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Queens Hotel Cheltenham MGallery Collection
- Queens Hotel MGallery Collection
- Queens Cheltenham MGallery Collection
- Queens MGallery Collection
- Mercure Cheltenham
- Mercure Cheltenham
- Queens Hotel Cheltenham
- Queens Hotel Cheltenham - MGallery Hotel
- Queens Hotel Cheltenham - MGallery Cheltenham
- Queens Hotel Cheltenham - MGallery Hotel Cheltenham
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful, couldn't fault our stay.
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service
Nice room and bathroom. Tea and coffee facilities a bit understocked but everything else good
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spacious room. Good bar, very good restaurant.
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service
I lived the character of the building. I did not like that water in the shower took a long time to heat up.
Stayed 1 night in Jan 2020
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