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The New Inn Hotel

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Iron/ironing board, free WiFi, bed sheets
View from Room
Iron/ironing board, free WiFi, bed sheets

Overview of The New Inn Hotel

The New Inn Hotel

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
16 Northgate Street, Gloucester, England, GL1 1SF

Explore the area

  • Popular LocationGloucester Cathedral4 min walk
  • Popular LocationSoldiers of Gloucestershire Museum5 min walk
  • Popular LocationGloucester Docks7 min walk
  • AirportGloucester (GLO-Gloucestershire)27 min drive

Choose dates to view prices

About this area


Located in Gloucester, The New Inn Hotel is in the city centre and near a train station. Robinswood Hill Country Park and Cotswolds reflect the area's natural beauty and area attractions include BattleSports Glos and St. Mary's Kempley. Looking to enjoy an event or a game while in town? See what's happening at Kingsholm Stadium or Petersfield Park. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Gloucester Waterways Museum - 2 min walk
  • Gloucester Cathedral - 4 min walk
  • Gloucester Folk Museum - 5 min walk
  • Soldiers of Gloucestershire Museum - 5 min walk
  • Gloucester Docks - 7 min walk

Getting around

  • Gloucester Station - 8 min walk
  • Bristol International Airport (BRS) - 55 min drive


  • The New Inn Restaurant — 1 min walk
  • Robert Raikes' House - 2 min walk
  • The Sword - 2 min walk
  • Hubble Bubble Coffee House - 2 min walk
  • Café René - 3 min walk

About this property

The New Inn Hotel

3-star inn with restaurant and bars/lounges
This inn features a restaurant, 2 bars/lounges and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a meeting room. All 36 rooms offer free WiFi, coffee makers and LCD TVs. Guests will also find hairdryers and free toiletries.
The New Inn Hotel offers 36 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee weekdays 7:30 AM–9:30 AM: GBP 9.95 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli


  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • A meeting room


  • Garden
  • Picnic area


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Heating


  • Free toiletries
  • Hairdryer
  • Towels


  • LCD TV

Food and drink

  • Coffee/tea maker


  • Iron/ironing board (on request)

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Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18


Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 9.95 for adults and GBP 6.00 for children (approximately)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Certain guestrooms may be affected by noise from the hotel's music venue. Guests will be admitted on production of room key.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

New Gloucester
New Inn Hotel Gloucester
The New Inn Hotel Inn
The New Inn Hotel Gloucester
The New Inn Hotel Inn Gloucester

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 60 out of 258 reviews
5 - Excellent 23%
Rating 4 - Good. 112 out of 258 reviews
4 - Good 43%
Rating 3 - Okay. 51 out of 258 reviews
3 - Okay 20%
Rating 2 - Poor. 21 out of 258 reviews
2 - Poor 8%
Rating 1 - Terrible. 14 out of 258 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was a truely old building with lots of character. Parking in the nearby car park was good except the short cut needs to be explained before arriving with all your bags. There is also an opportunity to park temporarily almost outside the side entrance to the Hotel. We didn't want to leave all our bags in the car overnight so had a lot to carry.
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service
Characterful place. One or two things that are to be expected with older property, such as creeky floorboards. Shower head floppy and tiling around bath/shower could be better. Friendly staff, good breakfast.
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location plenty around
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not always that clean, carpets were filthy and hotel generally needs a lot of upgrades. A tap was leaking in bathroom permanently and bathtubs were dirty with grime on tiles. The beds were very uncomfortable. Linens and towels were clean. No shampoo or items provided, an almost empty soap bottle was in our room for us and that’s it. The hotel is very charming and historical so we tried to overlook a lot of things but honestly they need to consider better housekeeping and upgrades, it’s time. Came back to our room second day and garbage had been left on the floor from when they attempted to clean out the bins. Clearly they dropped some on the way out. Terrible sleep for two nights with such uncomfortable beds and loud noises from outside. Ideal location but the area is very sketchy at times especially at night. Didn’t feel that safe. The breakfast was great and staff were friendly but very limited staff. No phones to call front desk. We wouldn’t stay here again.
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Room was lovely very clean. The floor slopped a bit but no more than I would expect for a hotel built in 1450. Food was excellent and the staff were lovely and friendly. Will definately return
Stayed 1 night in Jun 2021