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Balcony
Iron/ironing board, free WiFi, linens
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Iron/ironing board, free WiFi, linens

Guest reviews

3.7 out of 5 Good
236 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Bar
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationGloucester Waterways Museum2 min walk
Popular LocationGloucester Cathedral4 min walk
Popular LocationSoldiers of Gloucestershire Museum5 min walk
AirportGloucester (GLO-Gloucestershire)29 min drive

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  • Standard Double Room, 1 Double Bed

    4.1/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed
  • Standard Single Room, 1 Single Bed

    4.4/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Single Room, 1 Single Bed
  • Superior Double Room, 1 King Bed

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, 1 King Bed
  • Standard Triple Room, Multiple Beds

    3.8/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsStandard Triple Room, Multiple Beds
  • Family Room, Multiple Beds

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room, Multiple Beds
  • Standard Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds

About this area

Gloucester

Located in Gloucester, The New Inn Hotel is in the city centre and near a train station. Gloucester Docks and Cheltenham Town Hall are notable landmarks, and travellers looking to shop may want to visit Gloucester Quays. Looking to enjoy an event or a game while in town? See what's happening at Cheltenham Racecourse or Kingsholm Stadium. Spend some time exploring the area's activities, including skiing.
Visit our Gloucester travel guide
View in a map
Popular Location

What's nearby

  • Gloucester Waterways Museum - 2 min walk
  • Gloucester Cathedral - 4 min walk
  • Soldiers of Gloucestershire Museum - 5 min walk
  • Gloucester Docks - 7 min walk
  • Gloucester Quays - 12 min walk

Getting around

  • Gloucester Station - 8 min walk
  • AirportBristol (BRS-Bristol Intl.) - 55 min drive

Restaurants

  • The New Inn Restaurant — 1 min walk
  • Aroma - 4 min walk
  • The Old Crown - 4 min walk
  • Jewel in the Crown - 4 min walk
  • Dick Whittington Tavern - 4 min walk

About this property

The New Inn Hotel

3-star inn, walk to Gloucester Cathedral
This inn features a restaurant, 2 bars/lounges and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a meeting room. All 36 rooms offer free WiFi, coffee makers and LCD TVs. Guests will also find hairdryers and free toiletries.
The New Inn Hotel offers 36 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee weekdays 7:30 AM–9:30 AM: GBP 9.95 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in between 2:00 PM and 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 9.95 for adults and GBP 6.00 for children (approximately)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Certain guestrooms may be affected by noise from the hotel's music venue. Admission for guests will be free of charge on production of room key.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

New Gloucester
New Inn Hotel Gloucester
The New Inn Hotel Inn
The New Inn Hotel Gloucester
The New Inn Hotel Inn Gloucester

Frequently asked questions

Can I cancel my reservation for free at The New Inn Hotel and receive a full refund?
Yes, The New Inn Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The New Inn Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The New Inn Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The New Inn Hotel?
The New Inn Hotel doesn't offer parking.
What time is check-in at The New Inn Hotel?
Check-in is from 2:00 PM to 8:00 PM. Early check-in is available for a fee of GBP 10 (subject to availability). After-hours check-in is not available.
What time is check-out at The New Inn Hotel?
Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).
Where is The New Inn Hotel located?
Located in the heart of Gloucester, this inn is within a 5-minute walk of Gloucester Guildhall and Gloucester Cathedral. Gloucester Docks and Gloucester Quays are also within 15 minutes. Gloucester Station is 8 minutes by foot.
3.7
Good
236 reviews
5 - Excellent
54
4 - Good
101
3 - Okay
47
2 - Poor
20
1 - Terrible
14

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic, nice place. Bar on site, great staff. Would use again when back in Gloucester.
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
We booked in for two nights to enjoy the city of Gloucester. The New Inn is great if you like quirky accommodation. The building is stunning, but looks as though it could do with millions spent on it to bring it to its former glory. We booked into what we believed to be the best room - The Lady Jane Grey Suite. That is a very large room with Super King size four poster and sitting area. There is a very large bathroom and triple aspect room. Unfortunately the decor had not been updated since the early 80’s and our room, bathroom and all communal areas had that 80’s kitsch about it. This is a shame, as it didn’t lend itself to the inherent beauty of the building. Staff were very friendly, polite and efficient. I felt that if we’d needed anything, they would have been there for us. But sadly the environment within the in wasn’t such that we wanted to dine there other than for breakfast which was included in the price. Full English breakfast was hearty and filling. Well cooked and presented. Everything arrived at the table hot and exactly as we had requested. Our suite, located over the archway into the inn’s courtyard was located immediately under our suite. It therefore got a little noisy last thing at night with revellers leaving the inn after a night’s drinking. Just like in medieval times! Quirky and enjoyable, I had a good time, but probably would say on balance it didn’t offer that great a value for money.
Stayed 2 nights in Sep 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Clean and cheap with friendly staff. Very centrally located.
Stayed 2 nights in Sep 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
Maintenance improvement needed
Hotel is lovely and staff very accommodating. It's just that maintenance of beds and carpets seems to be rather lacking. I had to change rooms as mattress seemed very old and then the carpet in the second room was rather stained.
Stayed 1 night in Dec 2019

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