Title: Hotel Misión San Miguel De Allende Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Misión San Miguel De Allende Travelers find a peaceful retreat at this Mexican oasis where the helpful staff excel at making each day special with personalized recommendations ## Photo gallery for Hotel Misión San Miguel De Allende ![Outdoor pool - Hotel Misión San Miguel De Allende (San Miguel de Allende)](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/4808c5c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Mini-golf - Hotel Misión San Miguel De Allende (San Miguel de Allende)](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/44850c8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, bed sheets - Hotel Misión San Miguel De Allende (San Miguel de Allende)](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/44205e9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hotel Misión San Miguel De Allende (San Miguel de Allende)](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/6ff23847.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast for a fee - Hotel Misión San Miguel De Allende (San Miguel de Allende)](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/46969121.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Step into Hotel Misión San Miguel De Allende, where rich history meets modern comfort. Stroll through the garden, unwind with a drink at the bar, or take advantage of the business center to stay connected. With an on-site restaurant serving breakfast and lunch and multilingual staff available around-the-clock guests have praised this hotel's attentive service. ## Reviews 7.0 Good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available - Business services £58 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3181128&PinnedHotelID=3181128&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for Room Standard ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/4c8d6d79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 4 ### View all photos for Room Deluxe ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/e9d8c629.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 387 sq ft - Sleeps 2 ### View all photos for Suite Junior ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/3ff7c6c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 484 sq ft - Sleeps 2 ### View all photos for Suite Master ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/99b7d02a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 914 sq ft - Sleeps 2 ### View all photos for Deluxe Room, 1 King Bed ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/47678f31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights HDTV Private bathroom Free bottled water Daily housekeeping Desk - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds (DE LUJO) ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/ecbdcc63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (DE LUJO) 9.0 Wonderful 4 reviews ### Highlights HDTV Private bathroom Free bottled water Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Double Beds (Preferencial) ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/854ed012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Preferencial) 7.6 Good 11 reviews ### Highlights HDTV Private bathroom Free bottled water Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/33bb204e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights HDTV Private bathroom Free bottled water Daily housekeeping Desk - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Master) ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/d4bd43cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Master) ### Highlights HDTV Private bathroom Free bottled water Daily housekeeping Desk - Sleeps 2 - 1 King Bed ### View all photos for Room (Dog Friendly) ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/854ed012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Dog Friendly) ### Highlights HDTV Private bathroom Free bottled water Daily housekeeping Desk Pet friendly - Sleeps 2 - 1 King Bed ### View all photos for Room Standard ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/126ccd40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 4 ### View all photos for Room Deluxe ![Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3190000/3181200/3181128/81b472b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 387 sq ft - Sleeps 4 ## You may also like Ad ![42-inch TV with cable channels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1530000/1529900/1529814/31a22727_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Real de Minas San Miguel de Allende San Miguel de Allende - Pool - Pet-friendly - Kids’ pool - Free Wi-Fi 8.6 Excellent 1,637 reviews £75 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/San-Miguel-De-Allende-Hotels-Real-De-Minas-San-Miguel-De-Allende.h1529814.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=9796&destination=San Miguel de Allende&destType=MARKET&latLong=20.91445,-100.745232&searchId=1b990d29-e1ec-49ba-8c4b-a2b4b06752f2&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/10000000/9720000/9719600/9719507/a0631220.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Hacienda Monteverde San Miguel de Allende Zona Centro - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,023 reviews £57 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/San-Miguel-De-Allende-Hotels-Hotel-Monteverde-Best-Inns.h9719507.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=9796&destination=San Miguel de Allende&destType=MARKET&latLong=20.91445,-100.745232&searchId=1b990d29-e1ec-49ba-8c4b-a2b4b06752f2&top_cur=GBP) Ad ![Private beach nearby](https://images.trvl-media.com/lodging/117000000/116860000/116851100/116851045/16dd0fb8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campera Hotel Burbuja Colonia Mexiquito - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Miguel-De-Allende-Hotels-Mision-San-Miguel-De-Allende.h3181128.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Miguel-De-Allende-Hotels-Mision-San-Miguel-De-Allende.h3181128.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.90594%2C-100.73276&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B9iTJF0RmNeakjYL3LD_DHuz428=) Salida Real a Queretaro No 1 Col Centro, San Miguel de Allende, GTO, 37700 #### What's nearby - Juarez Park \- 15 min walk \- 0.8 miles - Church of San Miguel Arcángel \- 19 min walk \- 1.0 mile - Allende Garden \- 19 min walk \- 1.0 mile - San Miguel de Allende Historical Museum \- 5 min drive \- 1.2 miles - San Miguel de Allende Public Library \- 5 min drive \- 1.2 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 112 min drive #### Restaurants - ‪Don Valente - ‬11 min walk - ‪Los Milagros Terraza - ‬12 min walk - ‪McDonald's - ‬9 min walk - ‪Dulceria Liverpool - ‬10 min walk - ‪El Manantial - ‬15 min walk ## About this property ### Hotel Misión San Miguel De Allende Hotel near Juarez Park Located close to Church of San Miguel Arcángel and San Miguel de Allende Historical Museum, Hotel Misión San Miguel De Allende provides a garden, a business centre and a restaurant. Free WiFi in public areas and a bar are available to all guests. You'll also find perks such as: - An outdoor pool - Full breakfast (surcharge), express check-out and 2 meeting rooms - A 24-hour front desk, smoke-free property and a front desk safe - A billiards/pool table, a porter/bellboy and multilingual staff Room features All 60 rooms have amenities such as free bottled water. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch HDTVs with cable channels - Daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/890000/889300/889288/98490862.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperio de Angeles San Miguel de Allende - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,014 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=889288&PinnedHotelID=889288&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/13000000/12270000/12262900/12262851/ddf1b9d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Estacion San Miguel de Allende - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 602 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=12262851&PinnedHotelID=12262851&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/37000000/36780000/36776700/36776675/673966e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Splash Inn San Miguel de Allende San Miguel de Allende - 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16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=12766558&PinnedHotelID=12766558&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/930000/921700/921606/8f09065c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mirador del Frayle La Palmita - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 505 reviews £46 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=921606&PinnedHotelID=921606&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9720000/9719600/9719507/a0631220.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Monteverde San Miguel de Allende Zona Centro - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,023 reviews £57 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=9719507&PinnedHotelID=9719507&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/113000000/112650000/112643300/112643282/a2e136d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino de Olivos San Miguel de Allende - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 58 reviews £36 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=112643282&PinnedHotelID=112643282&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free offsite parking within 20 metres - Onsite parking includes off-street options ### Food and drink - Daily full breakfast available 7:30 AM to noon for a fee: MXN 195 to 240 per person - A restaurant ### Restaurants on site - Del Molino ### Things to do - Billiards/pool table - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 2 meeting rooms - Business centre - Conference centre (1,615 square foot of space) ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Built in 1985 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 600.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 195 to 240 per person - Pet fee: MXN 600.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 16 years old. This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parking height restrictions apply ### Property is also known as Hotel Misión San Miguel de Allende Misión San Miguel de Allende Misión San Miguel Allende Hotel Misión San Miguel Allende Mision San Miguel De Allende Misión San Miguel de Allende Hotel Misión San Miguel De Allende Hotel Hotel Misión San Miguel De Allende San Miguel de Allende Hotel Misión San Miguel De Allende Hotel San Miguel de Allende ## Frequently asked questions ### Does Hotel Misión San Miguel De Allende have a pool? ### How much does it cost to stay at Hotel Misión San Miguel De Allende? ### Is Hotel Misión San Miguel De Allende pet-friendly? ### How much is parking at Hotel Misión San Miguel De Allende? ### What time is check-in at Hotel Misión San Miguel De Allende? ### What time is check-out at Hotel Misión San Miguel De Allende? ### Where is Hotel Misión San Miguel De Allende located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Misión San Miguel De Allende Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.4 Location ### 7.8 Staff & service ### 7.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 207 8 - Good 231 6 - Okay 154 4 - Poor 94 2 - Terrible 89 ## Reviews ### 10/10 Excellent #### Cristopher Dalid 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Cristopher Dalid Stayed 1 night in Sep 2025 ### 10/10 Excellent #### HECTOR 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### HECTOR Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Daniela 16 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great plac ##### Daniela Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Elizabeth 26 Jun 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Do not stay at this hotel Was not what I expected staff was so unwelcoming wifi wasn’t working to noisy early morning ##### Elizabeth Stayed 1 night in Jun 2025 ### 6/10 Okay #### BENJAMIN 9 Mar 2025 X ##### BENJAMIN Stayed 1 night in Mar 2025 ### 10/10 Excellent #### AGUSTIN 18 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a short stay. Everything was ok ##### AGUSTIN Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Efren 27 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Staff showed no empathy when asked about no internet connection in the room it never worked!! Properly need renovation!! No safe box in the rooms, no fridge and coffee ##### Efren Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### araceli 2 Jul 2023 Liked: Cleanliness, property conditions & facilities Nice place, gardens and reception. it was a Cantinflás place, he lived or owned the place. I slept super well but other friends staying near the street could not sleep because of the street noise. It is a 25min walking from city center ##### araceli Stayed 1 night in May 2023 ### 8/10 Good #### Veronica 17 Feb 2024 Liked: Staff & service, amenities, property conditions & facilities The linen was dusty. My room wasn't particularly on the best location but it was very close to the main entrance, that was the only plus. ##### Veronica Stayed 1 night in Feb 2024 ### 6/10 Okay #### raquel 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wii fi terribly ##### raquel Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Carlos 5 Jun 2023 Disliked: Property conditions & facilities facillities are much older and not well mainteined. Very different than what shows in the pictures. ##### Carlos Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Oscar Guadalupe 20 Sept 2024 Disliked: Staff & service, amenities The front desk staff did not want me to get the room I reserved, she tried to gave me a different room and charge to me an extra payment if I want the room I reserved, very bad experience. ##### Oscar Guadalupe Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Miho 13 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was no air conditioner nor fan. We stayed in May which is way hot. The room was like sauna even during the night when outside was so cool and flesh. My family including 2 kids could not sleep until 4 am because of the heat. We tried to sleep at 8pm!!!! We opened the door completely to get fresh air from outside, but we only got so many mosquitos. It was our first night we could not sleep. Terrible! ##### Miho Stayed 1 night in May 2024 ### 2/10 Terrible #### David 6 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities La habitación estaba regular, el restaurante también pero la atención es pésima!! Nos atendieron muy mal, nos dijeron que por contratarlo en expedía no era la misma atención que contratando directamente con ellos, pero su página web es pésima y la atención por teléfono igual, no había nadie que nos ayudara con las maletas, la atención en recepción es muy mala y si quieres reservar en alguna de sus actividades te hacen caras. No vayan, hay más opciones a mejor precio en la plataforma. ![](https://a.travel-assets.com/ugc/hotel-reviews/a1d1e668-8a4f-4d99-b670-8539c3ed29f0-1767732152461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Luis 26 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Mala atención, cucarachas, agua fría en regaderas, puertas rechinan, huelen a humedad. Horrible Quiero la devolucion de mi dinero Gracias ![](https://a.travel-assets.com/ugc/hotel-reviews/9e178da4-3889-4e68-bec5-d7999127a129-1766712428968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Stayed 1 night in Dec 2025 ### 4/10 Poor #### Arait 17 Dec 2025 Los servicios, el agua no salio caliente la habitacion ##### Arait Stayed 1 night in Dec 2025 ### 6/10 Okay #### Dan 1 Dec 2025 Liked: Staff & service Por fuera se ve muy bonita pero las habitaciones por dentro se ven viejas y no tan limpias. El servicio de wifi nunca funcionó. Si embargo el personal es muy amable y dispuesto a ayudar en lo que esté en sus manos. ##### Dan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Claudia 21 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice gardens, friendly staff ##### Claudia Stayed 1 night in Nov 2025 ### 6/10 Okay #### Cesar 15 Nov 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities La cama es buena, tiene buena limpieza pero las paredes tienen humedad y el agua de la alberca siempre está fría ##### Cesar Stayed 1 night in Sep 2025 ### 2/10 Terrible #### JENNIFER ELAYNE EDITH 14 Nov 2025 Disliked: Cleanliness, staff & service, property conditions & facilities El hotel ya está en decadencia y el personal no está capacitado. ##### JENNIFER ELAYNE EDITH Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Viridiana 3 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities El hotel es muy lindo y las habitación son limpias, creo a las habitaciones les hace falta un tipo de actualización incluyendo sus cortinas para que sean totalmente black out remodelación o algo que lo haga ver más actualizado y las cortinas poder ser blackout. Pero entendemos en más concepto colonial y es lindo ##### Viridiana Stayed 1 night in Nov 2025 ### 8/10 Good #### Francisco 2 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Calidad y garantía Misión ##### Francisco Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Karen 30 Oct 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Ya es un hotel súper viejo , ya está muy maltratado , no le dan mantenimiento , había humedad en paredes ##### Karen Stayed 1 night in Sep 2025 ### 10/10 Excellent #### juan 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities vuelvo a ir ##### juan Stayed 1 night in Oct 2025 ### 6/10 Okay #### JAIME 6 Oct 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Propiedad con muy bonitos jardines habitaciones sencillas pero buenas cama muy comoda lo unico malo es que no tienen agua caliente en regadera. ##### JAIME Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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