Search Hotels Near Royal National Rose Society Gardens, St Albans

"Our stay began with one of our party having to chase up information about the lockbox number, without which no access to the doorkey was possible. The information eventually reached us but failed to mention that the door locks to anyone on the outside when pulled shut, and this was only discovered later in the day when we were trying to get our child to sleep which was fairly disruptive. If you choose to stay here I would say expect the wi-fi to be extremely sub-standard, which effectively puts the smart TV out of action. The most damning problem of all is the fact that the arm of the futon has been broken off leaving sharp edges (in the form of loose screws) exposed on one side. When we arrived the futon had been pushed up against another piece of furniture with the loose arm wedged between it, which was clearly an attempt to conceal that it was broken. I would have rathered known since the futon is designed to be pulled out and made into another bed, one of the beds included in the booking I must add, and this meant when we tried to use the futon as advertised we made the environment unsafe. We at last discovered this when our 2-year-old hurt herself (luckily, not badly) on these screws. I feel that the cost of the stay should safeguard a guest from these problems (and dangers) and I recommend that others book elsewhere."

"Lovely stay, staff were excellent and very accommodating. Great location for St Albans "

"The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be great. "

"Nice hotel. Grounds were lovely , bedroom well equipped and bed very comfortable. "

"Everything was excellent "

"Loved. It "

"Absolutely lovely hotel and spa. I will definitely be returning."

"All communication was great, the flat is in a great location and was very clean and tidy.It had everything we needed.Elisa was great to deal with, friendly and helpful. "

"easy access, lovely spacious room, good central location & ample secure parking. Only grumble was that we left windows open and there was a lot of traffic noise in the morning - should have used the fan (provided) instead, so our mistake. Plus, some of the UHT milks and decaf coffee sachets provided were out of date. Overall however, would definitely stay there again"