Search Hotels by Barcelo in Residencial Bavaro Punta Cana from £337

"Excellent service."

"They were short on staff, many new staff and sometimes the new staff didn’t know how to assists you, some attractions in the family lounge weren't available for use or broken or malfunctioning. And it’s annoying that in the first day of the stay they try to sell you a “membership”"

"Had a very good experience. Super clean property. Staff is helpful. Kids will enjoy this place. However, Need more food options at beach area. Also need to add Indian cuisine dishes. Most of the staff doesn't know English, that is challenging. Sweetery shop has average quality icecream. "

"Solid 3 Stars out of 5 over four days Cleanliness: house keeping didn’t tend to none of our three rooms the first night. Was only taken care of after we went to front desk to complain Food: Buffet wasn’t appetizing. Had one of the people in our group grab fruit and found a bug in it. The Japanese restaurant and steak house were the only reasonable places worth eating at. Service: majority of workers seem miserable and non invested. Only truly care when they see cash being waived in their face, to those that delivered and made an effort, were truly impressionable. Entertainment: the night club was literally average. First few nights, repeated songs within a few sets. One night, the DJ couldn’t even play properly without stopping the music, couldn’t mix and it sounded horrible. People had to sing because the DJ couldn’t figure it out. When going up to make a request, he gestured for cash - provided a tip and STILL didn’t even play it. "

"honestly the staff were sooo sweet always making sure me and my friends were taken care of. def get the elite club they treat you like royalty."

" Bird poop and cloudy water in pools with bouncy setup - pretty disgusting - as a physician I suggest avoiding those if you can. Food - 6/10 - ok for AI but not your typical big city average restaurant food. Diarrhea 3 days out of the 6. Hotel staff service 8/10. They are very nice and accommodating Room - Excellent 9/10 Gym - 10/10. Best hotel gym by far "

"Check in was awful. We were offered a different room to be closer to our group but that room was not ready yet. We were told 30 minutes and escorted to the beach grill to wait. . . 2 hours later we decided to try and find the xhale lounge where we checked in to ask for help. No staff that checked us in were there and everyone was confused. It is also hard to find anything and the layout is poor. Then in order to access are "VIP" benefits we had to activate our key card the next day- mind you we were only staying for a long weekend- the guy took forever to activate them trying to get us to come to the time share breakfast the next day and then attempted to guilt us by saying if we dont go he gets in trouble and he doesnt get paid a salary so if we dont go he does not get paid. We were harassed multiple times by other staff trying to get us to do excursions or other activities when all we wanted to do was relax. "

"I acquired salmonella poisoning from the resort. Definitely will not be going back. "

"Its a great property. Amenities are awesome. What threw me off was the check-in experience - they couldn't speak english and then the silly idea of selling preferred was just off putting, and then the fact that waiters don't speak english - when over 75% of your clientele is english speaking you ought to speak the language."