Title: The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Adults-only hotel with 3 restaurants and 2 hot tubs ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/696c3c85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/d28427bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elite Junior Suite | 1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/3bd3176f_edited_a71d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/87ee5963.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Reef 28 Hotel & Spa is steps from Mamitas Beach and Quinta Avenida. Guests enjoy the rooftop terrace with an outdoor pool and poolside bar. Three on-site restaurants offer diverse dining. The central location and yoga classes at the gym provide convenience and wellness. VIP Access 8.8 Excellent ## Popular amenities - - - - - - Hot tub £109 includes taxes & fees 24 Nov - 25 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/e5928f51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, 2 Queen Beds 8.8 Excellent 120 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout curtains Separate bedroom - 482 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/f2572511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxurious Master Suite 9.6 Exceptional 12 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Flat-screen TV Separate bedroom - 1079 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Junior Suite, 1 King Bed | 1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/075fc0c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, 1 King Bed 8.2 Very good 21 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout curtains Separate bedroom - 482 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Luxurious Grand Master Suite, Partial Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/482f0747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxurious Grand Master Suite, Partial Ocean View ### Highlights Furnished balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Flat-screen TV Separate bedroom - 1479 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Junior Suite, Partial Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/b2c4960d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, Partial Ocean View 8.0 Very good 1 review ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout curtains Separate bedroom - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![Deluxe Junior Suite, City View | 1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/60e89a2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, City View ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Sofa bed Ceiling fan Blackout curtains Separate bedroom - 482 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/87ee5963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, Work & Play ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Blackout curtains Ceiling fan Rainfall showerhead - 482 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/8d12e794.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxurious Grand Master Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Flat-screen TV Separate bedroom - 1479 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Elite Junior Suite | 1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/3bd3176f_edited_a71d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Junior Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate sitting area Air conditioning Flat-screen TV Ceiling fan Blackout curtains Separate bedroom Rainfall showerhead - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Ping pong, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,361 reviews £178 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cfb787d2-a860-42ab-94f0-b123ab419fad&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63218%2C-87.06737&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-gh75kOvgdhHyUQoAoVF_7owhVE=) 1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 3 min walk - 0.2 miles - Mamitas Beach - 3 min walk - 0.2 miles - Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles - Playa del Carmen Maritime Terminal - 3 min drive - 1.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Amorino - ‬1 min walk - ‪El Diez, Parrilla Argentina - ‬2 min walk - ‪Cachito - ‬1 min walk - ‪Las Helodias - ‬1 min walk ## About this property ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Luxury hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites provides an adjacent golf course, a poolside bar and a rooftop terrace. Treat yourself to a body scrub, a deep-tissue massage or hydrotherapy at Okom, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, 2 bars and a business centre. In addition to a steam room and a sauna, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), tour/ticket information and concierge services - A 24-hour front desk, bike parking and a lift - Guest reviews speak highly of the dining options, pool and central location Room features All 120 rooms feature comforts, such as furnished balconies and air conditioning, in addition to thoughtful touches, such as separate sitting areas and bathrobes. Guest reviews speak positively of the cleanliness, size rooms at the property. More conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries and hairdryers - 50-inch flat-screen TVs with cable channels - Wardrobes/cupboards, separate sitting areas and microwaves ### All-inclusive details All-inclusive room rates at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks and beverages included In-room minibar (all beverages included) ### Land activities Fitness facilities ## Similar properties ![6 restaurants, international cuisine](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/9779d27f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,563 reviews £123 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - 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Spa 8.6 Excellent 1,829 reviews £170 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/f918e1a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Riviera Maya Oceanfront Boutique hotel - Adults only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 7.2 Good 1,000 reviews £124 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.2 Very good 5,009 reviews £239 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free covered self parking on site - Free covered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 per person - 2 bars/lounges - 3 restaurants - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - 28 - Asiatico - Cachito - Lobby bar - Roof 28 ### Things to do - 18-hole adjacent golf course - 2 hot tubs - Bicycle storage - Billiards/pool table - Full-service spa - Gym - Indoor pool - Outdoor pool - Sauna - Steam room - Yoga classes ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Beach towels - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Accessible shuttle - Front entrance ramp - Handrails in stairways - Lift (122 centimetre wide door) - Pool hoist on site - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (90 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 4 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - IPod dock ### Food and drink - Champagne service - Coffee/tea maker - Microwave ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Free local calls - Iron/ironing board - LED lighting - Phone - Safe - Separate sitting area - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.75 per accommodation, per night - Destination fee: USD 1.24 per accommodation, per night. - Resort fee: USD 10 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 10 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Reef 28 All Inclusive Adults All-inclusive property Reef 28 All Inclusive Adults Playa del Carmen Reef 28 All Inclusive Adults Reef 28 All Inclusive Adults All-inclusive property Reef 28 All Inclusive Adults Playa del Carmen Reef 28 All Suites Gourmet All Inclusive Adults Playa del Carmen All-inclusive property The Reef 28 All Inclusive - Adults Only The Reef 28 All Inclusive - Adults Only Playa del Carmen The Reef 28 All Inclusive Adults Only Reef 28 All Suites Gourmet All Inclusive Adults The Reef 28 All Inclusive Adults Only The Reef 28 Inclusive ## Frequently asked questions ### Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM to 10:00 PM. ### How much does it cost to stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites on 24 Nov 2025 start from £108.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > Self-parking and valet parking are free at this property. ### What time is check-in at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > Checkout is at noon. ### Are there all-inclusive benefits at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites? > Some rate plans available at this hotel are all-inclusive. ### Where is The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites located? > Located in Downtown Playa del Carmen, this luxury hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 749 8 - Good 249 6 - Okay 104 4 - Poor 54 2 - Terrible 49 ### 8/10 Good #### Brittney 6 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay!! ##### Brittney Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Harold 5 Nov 2025 Liked: Amenities Rooms were clean , staff very friendly, good location and close to the beach ##### Harold Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Selena 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean resort, all staff was amazing, I can’t wait to go back!! ![](https://a.travel-assets.com/ugc/hotel-reviews/b1499477-2ca6-4821-a1f6-7a4778d16a19-1762270330461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f18a8f6f-2a32-4a53-bf21-2a69618b06d8-1762270323366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bdc22c2c-0b3c-42d4-b7dd-13c6f6a9f96f-1762270330213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7204298d-2500-4741-919d-c41e6a3186d2-1762270330405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Selena Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### VERONICA 19 Oct 2025 Liked: Cleanliness Clean room, great food, staff very nice ##### VERONICA Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Oluwadara 31 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Me and my girlfriend had a wonderful time all the workers made our stay very enjoyable and the place was very neat and clean ##### Oluwadara Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Sean 11 Nov 2025 Liked: Cleanliness, staff & service Breakfast was excellent. Views from the rooftop were good. Staff were helpful and friendly. ##### Sean Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Rita 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good experience. Clean room, nice staff and delicious food. ##### Rita Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Christin 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great location!! Roof top was awesome. Friendly staff and good breakfast buffet. Definitely would stay again. ##### Christin Stayed 1 night in Nov 2025 ### 8/10 Good #### Brandon 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was good enjoyed myself ##### Brandon Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Vanessa 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice for the price and location ##### Vanessa Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Patricia 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was so nice ##### Patricia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### daniel 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff ##### daniel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hagop 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Center town boutique resort ##### Hagop Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jhon Carlos 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was okay ##### Jhon Carlos Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### Jesus 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool, bar, transportation ##### Jesus Stayed 4 nights in Sep 2025 ### 8/10 Good #### Tamika 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved that this resort was close to everything! The resort its self was worth the price and staff were amazing! Definitely would come back again. ##### Tamika Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### isidro Ricardo 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best option to a resort in pdc. Adults only no drama. Awesome staff. See u guys soon ##### isidro Ricardo Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### CLAUDIA 29 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and food options. The place is great, modern, rooms are spacious and service is great! ##### CLAUDIA Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### phillip lamar 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love this place been three times already ##### phillip lamar Stayed 4 nights in Jun 2025 ### 8/10 Good #### Zoran 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Over all everything was great. In the morning there was some loud music coming from somewhere (the gym maybe), as early as 7am. Rooftop was great, view, DJ, and everything. It would be nice if there was something going on the rooftop at night, little party with DJ or something. ##### Zoran Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Tanya 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Denise the bar tender was great! ##### Tanya Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Anishia 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hyped up more than it was but enjoyed a few things about the property ##### Anishia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Florence 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place for a gateway in couple. Be carefull with their gratuity regarding going to another hotel and showing your credit card ;) ##### Florence Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Antonisha 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Definitely will be going back ##### Antonisha Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Ashley 1 Aug 2025 The location of the property is perfect! 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