Title: Terrasse Hotel Playa del Carmen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terrasse Hotel Playa del Carmen Travelers unwind on the rooftop terrace or cool off in the pool before borrowing bikes to explore nearby beaches including beautiful Punta Esmeralda ## Photo gallery for Terrasse Hotel Playa del Carmen ![Rooftop terrace - Terrasse Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/b7f27505.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace - Terrasse Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/34de51da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Terrasse Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2eb166e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - Terrasse Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/d11f8aab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe - Terrasse Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/e749bb8a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terrasse Hotel Playa del Carmen welcomes visitors with its rooftop terrace, restaurant and spa services. Guests appreciate the helpful multilingual staff, in-room WiFi and beach towels for trips to nearby Punta Esmeralda Beach, which previous visitors particularly recommend. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £57 includes taxes & fees 20 Jan - 21 Jan ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Deluxe Double Room, 2 Double Beds ![Deluxe Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2c92eb63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Down duvet Blackout curtains Premium bedding Hairdryer Private bathroom Minibar - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room, 1 Queen Bed ![Deluxe Double Room, 1 Queen Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/4edd620b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed 8.6 Excellent 9 reviews ### Highlights Air conditioning Smart TV Down duvet Blackout curtains Premium bedding Hairdryer Private bathroom Minibar - 188 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room, 1 King Bed ![Deluxe Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/54199caf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning Smart TV Down duvet Blackout curtains Premium bedding Hairdryer Private bathroom Minibar - 237 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Double Room, 2 Double Beds ![View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/a2834244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 2 Double Beds ### Highlights Balcony Air conditioning Smart TV Down duvet Blackout curtains Premium bedding Hairdryer Private bathroom - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Premium Double Room, 1 King Bed ![Premium Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/e749bb8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 King Bed 7.4 Good 3 reviews ### Highlights Balcony Air conditioning Smart TV Down duvet Blackout curtains Premium bedding Hairdryer Private bathroom - 237 sq ft - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information) ## About the area Located by the sea, Terrasse Hotel Playa del Carmen is in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa 88 and Punta Esmeralda Beach. Don't miss out on a visit to Xcaret Eco Theme Park. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64067%2C-87.06363&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8MCF4-iBk7LYGdGFiHptg9_wCq4=) Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710 ### What's nearby - Mamitas Beach \- 8 min walk \- 0.5 miles - Playa del Carmen Main Beach \- 11 min walk \- 0.6 miles - Quinta Avenida \- 14 min walk \- 0.8 miles - Playa 88 \- 16 min walk \- 0.9 miles - Punta Esmeralda Beach \- 7 min drive \- 0.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive ### Restaurants - ‪Pizza Italia - ‬6 min walk - ‪Crisol - ‬2 min walk - ‪Que Huevos - ‬4 min walk - ‪Ceviche Corazon - ‬3 min walk - ‪El Arabe - ‬4 min walk ## About this property ### Terrasse Hotel Playa del Carmen Hotel near Playa 88 Located close to Punta Esmeralda Beach and Gran Coyote Golf, Terrasse Hotel Playa del Carmen provides a rooftop terrace. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - A round-trip airport shuttle (surcharge), tour/ticket information and outdoor furniture - A water dispenser, a lift and multilingual staff - Luggage storage, a front desk safe and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guest rooms at Terrasse Hotel Playa del Carmen offer perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. Other amenities include: - Bathrooms with showers and hairdryers - 55-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/73000000/72930000/72927000/72926985/14d6227c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balkón Boutique Hotel Luis Donaldo Colosio - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.8 Excellent 75 reviews £70 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=72926985&PinnedHotelID=72926985&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/ebabb713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free Wi-Fi 8.0 Very good 653 reviews £47 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/70000000/69950000/69946900/69946845/ad7930a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verandah Studios Luis Donaldo Colosio - Kitchen - Free Wi-Fi - Air-conditioning - Outdoor space 8.6 Excellent 25 reviews £53 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=69946845&PinnedHotelID=69946845&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/4c2196d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free Wi-Fi - Air-conditioning 8.8 Excellent 819 reviews £88 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=18953301&PinnedHotelID=18953301&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/62000000/61430000/61429900/61429896/3ce85473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marvic Boutique Hotel Zazil-ha - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 449 reviews £55 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=61429896&PinnedHotelID=61429896&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,744 reviews £47 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves breakfast, lunch and dinner](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/42a4a894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 12 Bees Hotel Gonzalo Guerrero - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 288 reviews £41 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 1,006 reviews £77 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/ce18a1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 365 reviews £36 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/35353a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 323 reviews £64 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle at scheduled times and on request for a surcharge ### Food and drink - Coffee and tea in common areas ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in public areas - Lift - Smooth flooring in public areas - Tile flooring in public areas - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 1 building - 6 floors - Art Deco architecture - Communal living room - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Airport shuttle fee: MXN 2500 per vehicle (return, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Terrasse Hotel Spa Terrasse Del Carmen Del Carmen Terrasse Hotel Playa del Carmen Hotel Terrasse Hotel Playa del Carmen Playa del Carmen Terrasse Hotel Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Terrasse Hotel Playa del Carmen have a pool? ### How much does it cost to stay at Terrasse Hotel Playa del Carmen? ### Is Terrasse Hotel Playa del Carmen pet-friendly? ### How much is parking at Terrasse Hotel Playa del Carmen? ### What time is check-in at Terrasse Hotel Playa del Carmen? ### What time is check-out at Terrasse Hotel Playa del Carmen? ### Does Terrasse Hotel Playa del Carmen provide a shuttle to the airport? ### Where is Terrasse Hotel Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Terrasse Hotel Playa del Carmen Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 110 8 - Good 45 6 - Okay 17 4 - Poor 7 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Karla 12 Jan 2026 Liked: Amenities, property conditions & facilities Disliked: Cleanliness The bed mattress was super uncomfortable, it was to hard It is a bit far from the center of Playa del Carmen We didn't get the room cleaned any day of the 4 days of our stay We also didn't have bodywash luckily I brought my own. The room was a good size and we were like 15 min walking from the center of Playa del Carmen ##### Karla Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Tyler 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced. ##### Tyler Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sebastien 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice. ##### Sebastien Stayed 1 night in Jul 2025 ### 10/10 Excellent #### mitchell 8 Feb 2025 Great staff, nice quiet hotel. ##### mitchell Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Laura 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely!!Not far from the restaurants and the beach. ##### Laura Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Timothy 29 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome staff, clean hotel, will definitely stay there again! ##### Timothy Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### JACK 21 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel. Great little hotel in a fantastic location. Friendly staff and everything worked well. Would reccomend. ##### JACK Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Ian 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price. ##### Ian Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Andy 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon! ##### Andy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Juan 28 Feb 2024 Liked: Staff & service, property conditions & facilities The hotel is clean and the staff is very welcoming and helpful. The area is centrally located to shopping,the beach, and restaurants. The restaurant ##### Juan Stayed 4 nights in Feb 2024 ### 8/10 Good #### Michelle 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service. ##### Michelle Stayed 4 nights in Mar 2025 ### 8/10 Good #### Rendell 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good, cozy hotel The experience was good for the short time that I spent there. The room was very comfortable and clean. The only thing I could ask for was body lotion. ##### Rendell Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Mohammed 26 Feb 2024 Liked: Staff & service Disliked: Property conditions & facilities Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited. ##### Mohammed Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Dale 24 Jan 2024 Liked: Cleanliness, staff & service, amenities Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night. ##### Dale Stayed 1 night in Jan 2024 ### 10/10 Excellent #### JACK 19 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend. ##### JACK Stayed 2 nights in Dec 2023 ### 8/10 Good #### Ariyon 3 Jan 2024 Liked: Cleanliness, property conditions & facilities Michelle was the best! She made me feel comfortable and was very helpful. My interaction with being charged for something that while at Emilio’s was disappointing and I felt like The young gentleman in Emilio’s was taking advantage of me being American. I would stay at the hotel again but would not dine at the restaurant. ##### Ariyon Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### LiLiane 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay \*\*when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. \*\* make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful \*\* there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food. ![](https://a.travel-assets.com/ugc/hotel-reviews/80870E0E6B5EC803D7D8520D63842A88662C16D11703681691420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/62BCC264AA71B19B634387816AC330679B55B9AC1703681688022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/034205E2188258449591BCF0A7E2541861C57F571703681690460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F53686933383BF40683164FFD05ACDF38F1370F61703681690693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LiLiane Stayed 1 night in Dec 2023 ### 4/10 Poor #### Timothy M 1 Feb 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew. ##### Timothy M Stayed 12 nights in Jan 2025 ### 8/10 Good #### Jordan 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well. ##### Jordan Stayed 9 nights in Jan 2024 ### 4/10 Poor #### Jovana 2 Jan 2026 Liked: Amenities Disliked: Cleanliness The room needs to be revamped. The bathroom wasn’t that clean, staff wasn’t very helpful. I ended up checking out early. ##### Jovana Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Kaiwen 1 Dec 2024 Liked: Cleanliness, property conditions & facilities Great place! ##### Kaiwen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dahlia 12 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful hotel, affordable, kind and attentive staff, near local homes and shops ##### Dahlia Stayed 11 nights in Jul 2022 ### 8/10 Good #### Kamaria 29 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful hotel on a budget! gorgeous views from the roof/pool & the restaurant had a great breakfast :) ##### Kamaria ### 10/10 Excellent #### Connor 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, very pleased with the hotel. excellent value for the price. I would highly recommend this to anyone looking for a nice hotel at a reasonable price. 5 stars. ##### Connor Stayed 2 nights in Jan 2025 ### 8/10 Good #### Vonshae 12 Dec 2023 Liked: Staff & service, property conditions & facilities Good place to stay. They have street parking and on Sundays they a street marking the anyone would enjoying. ##### Vonshae ## Expedia's Latest Trends ### Hotels > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Illusion Boutique Hotel ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Illusion-Boutique-Hotel-By-Xperience-Hotels.h1163348.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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