Title: Terrasse Hotel Playa del Carmen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terrasse Hotel Playa del Carmen Art Deco hotel with rooftop terrace and spa services ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/0da5dda6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/16b02244.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/7fb526e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2c92eb63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/34de51da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terrasse Hotel Playa del Carmen welcomes visitors with its rooftop terrace, restaurant and spa services. Guests appreciate the helpful multilingual staff, in-room WiFi and beach towels for trips to nearby Punta Esmeralda Beach, which previous visitors particularly recommend. 8.8 Excellent ## Popular amenities - Spa - 24/7 front desk - Housekeeping - Pool - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2c92eb63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout curtains Hairdryer Private bathroom - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ![Deluxe Double Room, 1 Queen Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/4edd620b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed 8.4 Very good 8 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout curtains Hairdryer Private bathroom - 188 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/54199caf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout curtains Hairdryer Private bathroom - 237 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/a2834244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 2 Double Beds ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout curtains Hairdryer - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ![Premium Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/e749bb8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 King Bed 7.4 Good 3 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout curtains Hairdryer - 237 sq ft - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,009 reviews £213 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2c95538c-d67b-4c09-bc94-8da5ae342a95&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information) ## About the area Located by the sea, Terrasse Hotel Playa del Carmen is in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa 88 and Punta Esmeralda Beach. Don't miss out on a visit to Xcaret Eco Theme Park. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64067%2C-87.06363&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8MCF4-iBk7LYGdGFiHptg9_wCq4=) Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710 ### What's nearby - Mamitas Beach - 8 min walk - 0.5 miles - Playa del Carmen Main Beach - 11 min walk - 0.6 miles - Quinta Avenida - 14 min walk - 0.8 miles - Gran Coyote Golf - 4 min drive - 2.7 miles - Punta Esmeralda Beach - 6 min drive - 0.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive ### Restaurants - ‪Pizza Italia - ‬6 min walk - ‪Quinta Parilla - ‬5 min walk - ‪Que Huevos - ‬4 min walk - ‪Tropical Tacos - ‬3 min walk - ‪El Calambrillo - ‬4 min walk ## About this property ### Terrasse Hotel Playa del Carmen Hotel remodelled in 2020 and located near Punta Esmeralda Beach Located close to Playa 88 and Gran Coyote Golf, Terrasse Hotel Playa del Carmen provides a rooftop terrace. Treat yourself to a Swedish massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Bike hire, a round-trip airport shuttle (surcharge) and outdoor furniture - A 24-hour front desk, coffee/tea in reception and multilingual staff - Tour/ticket information, a water dispenser and a front desk safe - Guest reviews give top marks for the helpful staff Room features All guest rooms at Terrasse Hotel Playa del Carmen offer perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. Other amenities include: - Bathrooms with showers and hairdryers - 55-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,536 reviews £29 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/73000000/72930000/72927000/72926985/d0f0a2fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balkón Boutique Hotel Luis Donaldo Colosio - Pool - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 69 reviews £36 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=72926985&PinnedHotelID=72926985&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - 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Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,025 reviews £75 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/78000000/77030000/77028500/77028471/dd919567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singular Dream Beach Residences Zazil-ha - Pool - Free WiFi - Air conditioning - Laundry 8.6 Excellent 626 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=77028471&PinnedHotelID=77028471&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/2fcb233b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Beach Boutique Hotel & Spa Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 7.8 Good 224 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) ### Food and drink - Coffee and tea in common areas ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Lift - Smooth flooring in public areas - Tile flooring in public areas - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 1 building - 6 floors - Art Deco architecture - Communal living room - Designated smoking areas - Renovated entire property - December 2020 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Terrasse Hotel Spa Terrasse Del Carmen Del Carmen Terrasse Hotel Playa del Carmen Hotel Terrasse Hotel Playa del Carmen Playa del Carmen Terrasse Hotel Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Terrasse Hotel Playa del Carmen have a pool? > Yes, this property has an outdoor pool. ### Is Terrasse Hotel Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Terrasse Hotel Playa del Carmen? > This hotel doesn't offer parking. ### What time is check-in at Terrasse Hotel Playa del Carmen? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Terrasse Hotel Playa del Carmen? > Checkout is at noon. ### Does Terrasse Hotel Playa del Carmen provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Terrasse Hotel Playa del Carmen located? > Located in Luis Donaldo Colosio, this hotel is within 1 mi (2 km) of Playa 88 and Punta Esmeralda Beach. Gran Coyote Golf and Playa Xcalacoco are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Terrasse Hotel Playa del Carmen Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 105 8 - Good 42 6 - Okay 14 4 - Poor 6 2 - Terrible 6 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Tyler 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced. ##### Tyler Stayed 1 night in Sep 2025 ### 10/10 Excellent #### mitchell 8 Feb 2025 Great staff, nice quiet hotel. ##### mitchell Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Laura 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely!!Not far from the restaurants and the beach. ##### Laura Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Kaiwen 1 Dec 2024 Liked: Cleanliness, property conditions & facilities Great place! ##### Kaiwen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ian 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price. ##### Ian Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Timothy 29 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome staff, clean hotel, will definitely stay there again! ##### Timothy Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Connor 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, very pleased with the hotel. excellent value for the price. I would highly recommend this to anyone looking for a nice hotel at a reasonable price. 5 stars. ##### Connor Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Dahlia 12 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful hotel, affordable, kind and attentive staff, near local homes and shops ##### Dahlia Stayed 11 nights in Jul 2022 ### 10/10 Excellent #### JACK 21 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel. Great little hotel in a fantastic location. Friendly staff and everything worked well. Would reccomend. ##### JACK Stayed 1 night in Dec 2023 ### 8/10 Good #### Kamaria 29 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful hotel on a budget! gorgeous views from the roof/pool & the restaurant had a great breakfast :) ##### Kamaria ### 10/10 Excellent #### Andy 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon! ##### Andy Stayed 3 nights in Dec 2024 ### 8/10 Good #### Michelle 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service. ##### Michelle Stayed 4 nights in Mar 2025 ### 8/10 Good #### Vonshae 12 Dec 2023 Liked: Staff & service, property conditions & facilities Good place to stay. They have street parking and on Sundays they a street marking the anyone would enjoying. ##### Vonshae ### 8/10 Good #### Justin 14 Jan 2024 Liked: Amenities Great spot. ##### Justin Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Brenda 7 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are so nice and friendly ##### Brenda Stayed 11 nights in Feb 2023 ### 10/10 Excellent #### Juan 28 Feb 2024 Liked: Staff & service, property conditions & facilities The hotel is clean and the staff is very welcoming and helpful. The area is centrally located to shopping,the beach, and restaurants. The restaurant ##### Juan Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Robin 3 Feb 2025 The rooms are small and the bed is not comfortable. It’s very basic. ##### Robin Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jeannette 17 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities I loved how cozy and welcoming it felt, wish the hotel had a parking garage. ##### Jeannette Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Nikoletta 7 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best place in Playa! I will always come back here. It has everything ##### Nikoletta Stayed 3 nights in Jan 2024 ### 8/10 Good #### Rendell 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good, cozy hotel The experience was good for the short time that I spent there. The room was very comfortable and clean. The only thing I could ask for was body lotion. ##### Rendell Stayed 2 nights in Jan 2024 ### 8/10 Good #### Luis Fernando 5 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Luis Fernando Stayed 1 night in Nov 2024 ### 8/10 Good #### Jenni 12 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard! ##### Jenni Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Mohammed 26 Feb 2024 Liked: Staff & service Disliked: Property conditions & facilities Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited. ##### Mohammed Stayed 1 night in Feb 2024 ### 8/10 Good #### CHRISTOPHE 6 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful roof top ##### CHRISTOPHE Stayed 1 night in Aug 2022 ### 10/10 Excellent #### CJ 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content. ##### CJ Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Hotel Riu Playacar - 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