Title: Sahara Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sahara Hotel Hotel with free parking, steps from Quinta Avenida ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/d3def21b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/489d5974.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/09d16a01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/e87dcab3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/b348e1f2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sahara Hotel, near Playa del Carmen Maritime Terminal and Mamitas Beach, offers rooftop views, a casino, and a café. Enjoy two restaurants and an outdoor pool for all ages. Free in-room WiFi keeps you connected. 7.6 Good ## Popular amenities - Pool - Housekeeping - 24/7 front desk - Parking included - Air conditioning - Free WiFi £45 includes taxes & fees 11 Nov - 12 Nov ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Standard Double Room | In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/37eed5b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Soundproofed Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Netflix - 172 sq ft - City view - Sleeps 2 - 1 Double Bed ![Standard Triple Room | In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/049cc6a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Balcony or patio Soundproofed Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Netflix - 215 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Standard Quadruple Room | In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/1c5413a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Balcony or patio Soundproofed Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Netflix - 269 sq ft - City view - Sleeps 4 - 2 Double Beds ![Family Room | In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/4558e5cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Netflix - 431 sq ft - City view - Sleeps 5 - 2 Double Beds and 1 Single Bed ![Superior Room | In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/b035486f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Soundproofed Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Netflix - 269 sq ft - City view - Sleeps 4 - 2 Double Beds ![Junior Room | In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/188d7f69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Balcony Soundproofed Air conditioning Smart TV Ceiling fan Blackout curtains Private bathroom Netflix - 323 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ## You may also like Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Waterslide 9.2 Wonderful 63 reviews £501 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=47ec62d8-d092-441d-92dd-19a9208b8e2b&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HM Playa del Carmen Gonzalo Guerrero - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62679%2C-87.07448&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=S2A6yDTfAkJrWCBQ2h5OrARXHB8=) Av. 15 Calle 8, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 3 min walk - 0.2 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Mamitas Beach - 9 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles - Xcaret Eco Theme Park - 11 min drive - 5.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Don Mario Steak and Pasta House - ‬1 min walk - ‪El Charco De Las Ranas Grill - ‬1 min walk - ‪Cocina Doña Paula - ‬2 min walk - ‪Babe’s Noddle & Bar New Location - ‬4 min walk - ‪Konamon - ‬4 min walk ## About this property ### Sahara Hotel Hotel near Quinta Avenida Located close to Playa del Carmen Maritime Terminal and Mamitas Beach, Sahara Hotel provides a rooftop terrace, a garden and car hire on-site. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information - Concierge services Room features All guest rooms at Sahara Hotel include comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch Smart TVs with Netflix, streaming services and cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 795 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,023 reviews £75 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1050000/1046900/1046894/ab3f8b2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tukan Hotel Playa del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 6.8 983 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1046894&PinnedHotelID=1046894&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 315 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,533 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/cecdbc97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,269 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/307548cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free WiFi 8.4 Very good 537 reviews £28 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - 24/7 front desk 7.8 Good 1,273 reviews £31 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 8.0 Very good 83 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,036 reviews £60 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 100 kilometres - Bus station shuttle (surcharge) - Free covered self parking on site - Limited on-site parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift - Tile flooring in room ### More - Built in 1999 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with cable channels - Netflix - Streaming services ### More - Air conditioning - Ceiling fan - Laptop workspace - Mobile key entry - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 1200 per person (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number SHO1007167J3 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to 8:00 PM No pets and no service animals are allowed at this property A car is not required for transport to and from this property Parking height restrictions apply Children under 5 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Sahara Hotel Playa del Carmen Sahara Playa del Carmen Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico Sahara Hotel Hotel Sahara Hotel Playa del Carmen Sahara Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does Sahara Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 8:00 PM. ### How much does it cost to stay at Sahara Hotel? > As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Sahara Hotel on 11 Nov 2025 start from £45.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sahara Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sahara Hotel? > Self-parking is free at this property. ### What time is check-in at Sahara Hotel? > Check-in start time: 2:30 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Sahara Hotel? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Sahara Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per person applies. ### Where is Sahara Hotel located? > Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sahara Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 67 8 - Good 68 6 - Okay 45 4 - Poor 21 2 - Terrible 13 ### 7.6/10 Cleanliness ### 7.8/10 Staff & service ### 6.6/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Emily 16 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too. ##### Emily Stayed 3 nights in Jan 2025 ### 8/10 Good #### Linda 12 Mar 2023 Liked: Cleanliness, staff & service #### 2 night stay at Sahara Hotel This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean. ##### Linda Stayed 3 nights in Mar 2023 ### 6/10 Okay #### ADRIAN 21 Aug 2023 Liked: Cleanliness, staff & service, amenities Location is really good. Convenient. ##### ADRIAN Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Randy 16 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again. ##### Randy Stayed 7 nights in Feb 2023 ### 6/10 Okay #### Cristian 29 May 2025 Disliked: Staff & service The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included. ##### Cristian Stayed 1 night in May 2025 ### 4/10 Poor #### Samuel 3 Jul 2024 Disliked: Staff & service, amenities, property conditions & facilities The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again. ##### Samuel Stayed 5 nights in Jun 2024 ### 4/10 Poor #### Verified traveller 2 Feb 2024 Disliked: Staff & service, room comfort #### Unenjoyable stay For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould. ##### Verified traveller Stayed 2 nights in Jan 2024 ### 8/10 Good #### Claudia 12 Mar 2023 Liked: Cleanliness, staff & service The A/C doesn't work ##### Claudia Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Adrian 12 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena estancia Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad. Nos tocó en fechas de el carnaval, fuera de eso todo bien. El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional. En general un muy buen lugar, céntrico y muchas opciones ##### Adrian Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Monica 6 Mar 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua. ##### Monica Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lucia 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Está céntrico y fue agradable nuestra estancia. El personal fue super amable. Felicidades! ##### Lucia Stayed 1 night in Feb 2025 ### 8/10 Good #### Saul 22 Feb 2025 Liked: Cleanliness, staff & service Es muy centrica y hay muchos negocios de comida ##### Saul Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Cristina 21 Feb 2025 Disliked: Cleanliness, amenities, property conditions & facilities Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi ##### Cristina Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Daniel 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy centrico ##### Daniel Stayed 7 nights in Jan 2025 ### 8/10 Good #### Joao 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Joao Stayed 1 night in Jan 2025 ### 10/10 Excellent #### José Enrique 26 Dec 2024 ##### José Enrique Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Magali 26 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel muy sucio, incómodo y en muy malas condiciones ##### Magali Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Eliseo 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena experiencia Muy bien. Cerca de la Quinta Avenida. ##### Eliseo Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Ana 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cobran aparte estacionamiento Muy limpio, comodo, buena ubicacion, tiene estacionamiento pero hay que salir a la calle para entrar al hotel, no hay entrada directa y esta limitado, tecobran aparte el estacionamiento ##### Ana Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Itzel 3 May 2024 Liked: Staff & service Buena ubicacion pero las habitaciones no se si sean viejas habia uno que otro bichito y en dias sentia que no limpiaban como debia ser el personal de recepcion super amable y atento ##### Itzel Stayed 8 nights in Apr 2024 ### 10/10 Excellent #### carmen 6 Apr 2024 Liked: Cleanliness, staff & service, amenities Esta en muy buena ubicación ##### carmen Stayed 4 nights in Mar 2024 ### 8/10 Good #### Roberto 18 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Roberto Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Juan Antonio 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo sugiero cambiar sábanas ##### Juan Antonio Stayed 5 nights in Mar 2024 ### 6/10 Okay #### STANISLAW 3 Jan 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities . ##### STANISLAW Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Victorino 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the location. ##### Victorino Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - 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