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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

4.2/5 Very good
533 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationTres Rios Ecopark11 min drive
Popular LocationEl Camaleon Mayakoba Golf Course13 min drive
Popular LocationMaroma Beach13 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Choose dates to view prices

  • Standard Room

    4.5/5 guest room rating

    Room amenities

    • 385 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room
  • Junior Suite

    4.5/5 guest room rating

    Room amenities

    • 447 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite
  • Ocean Front Junior Suite

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsOcean Front Junior Suite
  • Standard Room

    Room amenities

    • 388 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 2 Double Beds
    More detailsStandard Room
  • Double Near Pool

    4.4/5 guest room rating

    Room amenities

    • 385 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDouble Near Pool

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Paraiso Del Mar All Inclusive is connected to a shopping centre. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Travelling with kids? Consider Crococun Zoo and 3D Museum of Wonders. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guide
View in a map
Popular Location

What's nearby

  • Sanctuary of Hope and Time Capsule - 10 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Tres Rios Ecopark - 11 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive
  • Maroma Beach - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive

Restaurants

  • El Mercado — 1 min walk
  • El Rodizio — 1 min walk

About this property

Iberostar Paraiso Del Mar All Inclusive

5-star beach property with a full-service spa
Spend the day relaxing at the beach, practising your swing on Iberostar Paraiso Del Mar All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 388 rooms offer free WiFi, free minibar items and flat-screen TVs with satellite channels. Guests will also find balconies, room service (during limited hours) and coffee/tea makers.
Iberostar Paraiso Del Mar All Inclusive offers 388 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • Meals, snacks and beverages included
  • 7 restaurants and 3 coffee shops
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • Hot tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in is available

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar Playa del Carmen
Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Del Mar All Inclusive Playa del Carmen
Iberostar Paraiso Del Mar All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Iberostar Paraiso Del Mar All Inclusive and receive a full refund?
Yes, Iberostar Paraiso Del Mar All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Paraiso Del Mar All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Iberostar Paraiso Del Mar All Inclusive?
As of 4 Aug 2020, prices found for a 1-night stay for 2 adults at Iberostar Paraiso Del Mar All Inclusive on 16 Aug 2020 start from £171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Iberostar Paraiso Del Mar All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at Iberostar Paraiso Del Mar All Inclusive?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Iberostar Paraiso Del Mar All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).
Where is this property located?
Located in Playa del Carmen, this beachfront resort is connected to the convention centre and within 1 mi (2 km) of El Manglar Golf Course and Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Iberostar Paraiso Del Mar All Inclusive

4.2
Very good
5 - Excellent
270
4 - Good
166
3 - Okay
66
2 - Mediocre
18
1 - Poor
13
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my second time at this location and they never disappoint....even with the shut-down to some facilities, the experience was still top tier. I was also very impressed with the Covid precautions and sanitizing practices. Definitely returning in the future!!

Stayed 3 nights in Jul 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Jul 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 7 nights in Jul 2020

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      very unfriendly and rude staff, unhelpful very disapointing

      Stayed 9 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, amenities, property conditions & facilities

      Stayed 5 nights in Mar 2020