Title: Hotel Las Golondrinas Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Las Golondrinas Family-friendly hotel with 2 outdoor pools and 24-hour front desk ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/911a1d1f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/fec3c600.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/3eaa683d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/a100c171.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/26780d7d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Playa del Carmen, Hotel Las Golondrinas welcomes you to a family-friendly retreat. Enjoy full breakfast, lounge by the 2 outdoor pools or children's pool, and connect with in-room WiFi. With babysitting services and a 24-hour front desk available. 7.8 Good ## Popular amenities - - Breakfast available - 24/7 front desk - Housekeeping - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/32994268.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - Sleeps 2 ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/290b6a92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - Sleeps 4 ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/633b0c54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 2 reviews ### Highlights Garden Air conditioning Connecting rooms available Full-sized fridge/freezer LCD TV Hypo-allergenic bedding Ceiling fan Blackout curtains - 452 sq ft - Sleeps 2 - 1 King Bed OR 2 Queen Beds ![Standard Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/ba2c68df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 4 reviews ### Highlights Garden Air conditioning Connecting rooms available Full-sized fridge/freezer LCD TV Hypo-allergenic bedding Ceiling fan Blackout curtains - 322 sq ft - Sleeps 4 - 2 Queen Beds ![Suite | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/0c2f12d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Garden Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer LCD TV - 645 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/633b0c54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (1) ### Highlights Garden Air conditioning Connecting rooms available Full-sized fridge/freezer LCD TV Hypo-allergenic bedding Ceiling fan Blackout curtains - Sleeps 4 - 1 King Bed and 1 Queen Bed OR 2 King Beds ![Honeymoon Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/dc0f7146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Garden Air conditioning Connecting rooms available Full-sized fridge/freezer LCD TV Hypo-allergenic bedding Ceiling fan Blackout curtains - Sleeps 2 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/e166a2f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 344 sq ft - Sleeps 4 ![1 bedroom, hypo-allergenic bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/ab4d0585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Apartment - 645 sq ft - Sleeps 4 ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Las-Golondrinas.h1950469.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Las-Golondrinas.h1950469.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Las Golondrinas is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Travelling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63153%2C-87.07249&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gynhNoheCuzzv6c2fX9HiexsPFQ=) Av. Constituyentes, No. 178 Esq. calle 20, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 5 min walk - 0.3 miles - Playa del Carmen Main Beach - 6 min walk - 0.4 miles - Mamitas Beach - 9 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile - Xcaret Eco Theme Park - 11 min drive - 6.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive ### Restaurants - ‪El Fogón - ‬3 min walk - ‪Café Choux Choux - ‬3 min walk - ‪Don Sirloin - ‬2 min walk - ‪BIO-natural - ‬3 min walk - ‪Vips Constituyentes - ‬3 min walk ## About this property ### Hotel Las Golondrinas Family-friendly hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Hotel Las Golondrinas provides a terrace, a garden and a restaurant. Guests can connect to free in-room WiFi. Other perks at this hotel include: - 2 outdoor pools and a children's pool - Free self-parking - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Babysitting (surcharge), tour/ticket information and a lift Room features All 66 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi. More conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Private gardens, full-sized fridge/freezers and ceiling fans ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,512 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews £64 includes taxes & fees 6 Oct - 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5th Avenue Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 7.4 Good 759 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 536 reviews £88 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/563a4348.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Beach Boutique Hotel & Spa Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 7.8 Good 219 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1050000/1046900/1046894/ab3f8b2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tukan Hotel Playa del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 6.8 975 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1046894&PinnedHotelID=1046894&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 5 metres - Street parking available - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children - A restaurant ### Things to do - 2 outdoor pools - Children's pool ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - In-room full-sized refrigerator/freezer ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Full-sized refrigerator/freezer ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately MXN 260 for adults and from MXN 260 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Las Golondrinas Hotel Las Golondrinas Playa del Carmen Las Golondrinas Playa del Carmen Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico Las Golondrinas l Carmen Hotel Las Golondrinas Hotel Hotel Las Golondrinas Playa del Carmen Hotel Las Golondrinas Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Las Golondrinas have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Hotel Las Golondrinas pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Las Golondrinas? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Las Golondrinas? > Check-in start time: 3 PM; check-in end time: 11 PM. ### What time is check-out at Hotel Las Golondrinas? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Hotel Las Golondrinas provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies. ### Where is Hotel Las Golondrinas located? > This family-friendly Playa del Carmen hotel is located by the sea, within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Las Golondrinas Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 8.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 88 8 - Good 97 6 - Okay 48 4 - Poor 12 2 - Terrible 15 ### 10/10 Excellent #### Edward 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### Edward Stayed 1 night in Jan 2025 ### 8/10 Good #### Marcial 19 Dec 2023 Liked: Cleanliness Nice location..hotel looks old..good overall ##### Marcial Stayed 1 night in Dec 2023 ### 8/10 Good #### Fransisca 29 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great cheap stay very clean ##### Fransisca Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Gilberto 4 Feb 2024 Good location, safe and quiet ##### Gilberto Stayed 2 nights in Feb 2024 ### 8/10 Good #### Cassandra l 13 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was very close to everything ##### Cassandra l Stayed 3 nights in Mar 2023 ### 8/10 Good #### Korey 15 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again. ##### Korey ### 10/10 Excellent #### Marco 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is very nice, it is very well located. It has very good connections to transportation and food. The only thing that needs to be improved is the reception inside the internet rooms and there are no places where there is no good reception. In general, it is very good. ##### Marco Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### LARISA FRINE JARDON 18 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice. ##### LARISA FRINE JARDON ### 10/10 Excellent #### Maria 19 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to everything. ##### Maria Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Grace 1 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean and quiet. Staff is friendly and helpful. Walking distance to shops, restaurants, beaches. Skip the breakfast at the attached breakfast bar ... there's a nice little Mexican restaurant on the same block with excellent breakfast menu. ##### Grace Stayed 9 nights in Feb 2024 ### 6/10 Okay #### Emilia 8 Mar 2024 Everything was ok ##### Emilia Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Elaine 21 Dec 2024 Liked: Staff & service, amenities, property conditions & facilities In general good,and fair price,however why i didnt rate as 5 star, because bathroom is stinky,smell like pee, really strong odor. Thats my only bad review in general is a nice hotel and convenient everything is around!! ##### Elaine Stayed 1 night in Dec 2024 ### 8/10 Good #### Anna Tari 24 Feb 2023 Liked: Cleanliness, staff & service This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing! ##### Anna Tari Stayed 10 nights in Feb 2023 ### 10/10 Excellent #### Kevin William 14 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great traditional atmosphere Very nice hotel in a great location just a few blocks away from 5th. Staff was fantastic and helpful with all our needs. Atmosphere is very tradition with the courtyard. The only negative was lack of water pressure in the shower but it was sufficient to get the job done. Would stay hear again. Few doors down was a great latin fast food joint which have great portions. Ate there twice. Location on main street and extremely safe. ##### Kevin William Stayed 2 nights in Feb 2024 ### 8/10 Good #### Ralf 30 Mar 2025 Liked: Cleanliness The room was equipped with both a fan and an AC. Unfortunately there was construction work ongoing at the indoor pool and the outdoor pool was closed. The breakfast was quite nice with a good selection of warm and cold dishes, but there were no fresh juices. There is no coffee machine in the normal rooms. The gents at the reception were not proactive, you had to ask for everything. The promoted Beach Club is not too far away and if you want to enjoy the beach you need to go to one of those. Transfer to the airport is easy and straightforward from the ATO Bus terminal (250m away). ##### Ralf Stayed 2 nights in Mar 2025 ### 6/10 Okay #### cinzia 15 May 2025 Liked: Cleanliness ##### cinzia Stayed 4 nights in May 2025 ### 8/10 Good #### JORGE 5 Mar 2025 Liked: Cleanliness, staff & service, room comfort #### Buena relación precio/calidad El check-in estuvo muy estresante. La reserva no estaba en sistema del hotel porque indebidamente, 2 días antes de mi llegada, alguien de Hotels.com el 19 de Febrero canceló la reserva aunque ya estaba pagada. De no ser por DIANA una de las encargadas de reservas del Hotel Las Golondrinas, que investigó y resolvió el caso hablando a Hotels.com, yo hubiera tenido que pagar otra vez para hospedarnos en el hotel. Gracias Diana por tu alto sentido de servicio al cliente. Es la tercera vez que nos hospedamos en éste hotel, siempre todo bien excepto en ésta ocasión donde alguien externo (un tercero) metió la pata. Yo sí recomiendo éste hotel, buena relación precio/calidad, muy buena ubicación, tiene estacionamiento gratis, restaurant comida muy rica, el recepcionista muy atento y servicial. ##### JORGE Stayed 7 nights in Feb 2025 ### 6/10 Okay #### Concepcion 5 Feb 2025 Liked: Cleanliness Disliked: Staff & service #### No me vuelvo a hospedar ahi No hay seguridad los climas enfrían el refrigerador hace mucho ruido la puerta de baño se atora y hace mucho ruido para abrir cerrar ##### Concepcion Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Juan 8 Jan 2025 ##### Juan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### DANIEL 29 Nov 2024 ##### DANIEL Stayed 1 night in Nov 2024 ### 8/10 Good #### DANIEL 15 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación, hotel pintoresco. ##### DANIEL Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Marco A 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es bonito y accesible ##### Marco A Stayed 7 nights in Sep 2024 ### 8/10 Good #### Marco 13 Oct 2024 Liked: Cleanliness, amenities Este hotel está muy bien, cerca de todo y mucho de lo que nos gusta hacer lo hicimos fácilmente por su ubicación. Solo hay dos detalles, las televisiones funcionan muy mal y el Internet es de muy baja velocidad y en el cuarto que nos dieron era muy difícil la conexión. ##### Marco Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Geovany 19 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities TODO BIEN ##### Geovany Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Rafael Carlos 23 Mar 2024 ##### Rafael Carlos Stayed 7 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - 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