Title: Casa Ticul Hotel Boutique 5Th Av Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Ticul Hotel Boutique 5Th Av Casa Ticul Hotel Boutique 5Th Av offers a peaceful retreat in Playa del Carmen where travelers can enjoy lush gardens and refreshing pools ## Photo gallery for Casa Ticul Hotel Boutique 5Th Av ![Lobby sitting area - Casa Ticul Hotel Boutique 5Th Av (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/59a291ec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Casa Ticul Hotel Boutique 5Th Av (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/749372a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment | Premium bedding, down duvets, Select Comfort beds, free WiFi - Casa Ticul Hotel Boutique 5Th Av (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/72a6b62d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Casa Ticul Hotel Boutique 5Th Av (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/152535fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Casa Ticul Hotel Boutique 5Th Av (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/e13988b6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a tranquil escape at this boutique hotel in central Playa del Carmen. Enjoy a lovely garden for morning strolls and two outdoor pools for cooling off after exploring. Free WiFi keeps you connected, and the multilingual staff helps navigate local attractions. ## Reviews 8.0 Very good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb 15 - Feb 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 16 - Feb 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2127150&PinnedHotelID=2127150&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room ![View from room](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/29ff96dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Select Comfort bed Ceiling fan Premium bedding Down duvet Bidet Designer toiletries - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/7772b477.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning LCD TV Select Comfort bed Ceiling fan Premium bedding Down duvet Bidet Designer toiletries - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/eddafa39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning LCD TV Select Comfort bed Ceiling fan Premium bedding Down duvet Bidet Designer toiletries - Sleeps 2 - 1 King Bed ### View all photos for Junior Room ![Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/e90563a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Air conditioning LCD TV Select Comfort bed Ceiling fan Premium bedding Down duvet Bidet Designer toiletries - Sleeps 2 - 1 King Bed ### View all photos for Family Room ![Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/5435b39f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning LCD TV Select Comfort bed Ceiling fan Premium bedding Down duvet Bidet Designer toiletries - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Honeymoon Room ![Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2130000/2127200/2127150/b148d2be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Air conditioning LCD TV Select Comfort bed Ceiling fan Premium bedding Down duvet Bidet Designer toiletries - Sleeps 2 - 1 King Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89280000/89275700/89275698/ba7e6331_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 637 reviews £93 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8e45a58a-038e-415e-83fe-670a5700d028&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/bc8cee87_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Casa-Ticul.h2127150.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Casa-Ticul.h2127150.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Casa Ticul Hotel Boutique 5Th Av is near theme parks and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63583%2C-87.06593&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hmLN-g03JA_sfFwUJz2b_FQdTg4=) 5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 3 min walk \- 0.2 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 6 min walk \- 0.4 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 6 min walk \- 0.4 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 8 min walk \- 0.5 miles - Mario Villanueva Stadium Madrid 3 min walk \- 0.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - Club de la Cerveza 1 min walk - Ah Cacao Chocolate Café 1 min walk - Mariskinky 1 min walk - Las Hijas de la Tostada 1 min walk - Colectivo Mexicano Cervecero 1 min walk ## About this property ### Casa Ticul Hotel Boutique 5Th Av Hotel near Quinta Avenida Located close to Mamitas Beach and Playa del Carmen Main Beach, Casa Ticul Hotel Boutique 5Th Av provides a terrace, a garden and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli. Other perks at this hotel include: - 2 outdoor pools - A front desk safe, luggage storage and tour/ticket information - Laundry services, multilingual staff and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guest rooms at Casa Ticul Hotel Boutique 5Th Av have perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and free bottled water. Other conveniences in all rooms include: - Select Comfort beds and down duvets - Bathrooms with rainfall showers and designer toiletries - 32-inch LCD TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,791 reviews £58 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/1289839e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 859 reviews £51 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,275 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/61238193.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Caribe Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/7e8ceee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's beach club is 600 yards (550 metres) away. ### Renovations and closures This property is closed from 8 November 2024 to 31 October 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Casa Ticul Casa Ticul Hotel Casa Ticul Playa del Carmen Casa Ticul Boutique Hotel Koox Luxury Collection Hotel Casa Ticul Playa del Carmen Hotel Ticul Ticul Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico Casa Ticul Boutique Koox Luxury Collection Playa del Carmen Casa Ticul Boutique Koox Luxury Collection ## Frequently asked questions ### Does Casa Ticul Hotel Boutique 5Th Av have a pool? ### Is Casa Ticul Hotel Boutique 5Th Av pet-friendly? ### How much is parking at Casa Ticul Hotel Boutique 5Th Av? ### What time is check-in at Casa Ticul Hotel Boutique 5Th Av? ### What time is check-out at Casa Ticul Hotel Boutique 5Th Av? ### Where is Casa Ticul Hotel Boutique 5Th Av located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Ticul Hotel Boutique 5Th Av Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 348 8 - Good 203 6 - Okay 96 4 - Poor 45 2 - Terrible 74 ## Reviews ### 10/10 Excellent #### Barry 1 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend! ##### Barry Stayed 2 nights in Feb 2024 ### 8/10 Good #### Craig 17 Jan 2024 Liked: Cleanliness, staff & service, room comfort #### Hit the mark We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful. ##### Craig Stayed 1 night in Jan 2024 ### 4/10 Poor #### Douglas 7 Feb 2024 Disliked: Amenities, property conditions & facilities Staff and location nice. Property falling apart, and they dont care. Asked to fix hanging broken lamp first day (just needed a screwdriver!!) sink leaked all over floor. Prepaid 5 days. Wish I had not.. ##### Douglas Stayed 6 nights in Jan 2024 ### 6/10 Okay #### RAUL 3 Apr 2024 Disliked: Cleanliness, property conditions & facilities No parking area. You have to pay a parking meter on the surrounding streets. No windows or external view in the room. In the corridor it smells like sewage. But I liked the spaciousness of the room. The hotel is 5 min. walking to the beach and it is right on Fifth Avenue (the famous tourist corridor). I guess you get what you pay. ##### RAUL Stayed 1 night in Mar 2024 ### 6/10 Okay #### TRANG 29 Dec 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### It’s a like a used Lamborghini This hotel has some good designs but had seen better days. The hotel is on fifth Avenue across from the Coffee café. This is prime real estate and it’s a great place for people watching. it’s close to many restaurants and bars. The hotel is well-designed when it was built in the early 90s but management has failed to upkeep the facility. For example, there are three pools but only one works. There is missing wood on the banisters. The cable suspended shelving are broken and the wood that the shelves are made from peeling the stone basin has stains there is not enough towels and no comforter Continental breakfast was a nice touch in the view from the breakfast room is good. The noise level from the drunks in the hotel and on the street made it difficult to sleep. ![](https://a.travel-assets.com/ugc/hotel-reviews/DDADA33403937BBAF749C3DEAB7123386044451B1703809309105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4A9D4CFCA06E10C5F0BC449D6F98B07B2A7093D11703809310941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/99C2006518ADEC9D73C8244013543FAB584D83891703809310191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F45CC42EBFFD4DBFE055EB63473C8109887440DB1703809309100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TRANG Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Alberto 1 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are looking for a simple place with good prices and near all the amenities this is the right place to stayed! Staff were friendly and helpful 🙂 ##### Alberto Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### steven 24 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay ##### steven Stayed 17 nights in Aug 2023 ### 6/10 Okay #### Vonshae 12 Dec 2023 Liked: Staff & service Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays. ##### Vonshae ### 10/10 Excellent #### Arthur 31 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful Boutique Hotel near 38th Street and 5th Avenue. From here you can walk all over Playa del Carmen. Very friendly staff and beautiful surroundings. Big rooms, modern and very clean! ##### Arthur Stayed 1 night in Oct 2022 ### 8/10 Good #### Froylan 25 Jul 2022 Liked: Cleanliness, staff & service, amenities Small but very attentive staff and make you feel and home Property needs some upgrades but overall good for the price I would gladly recommend this property to friends and family ##### Froylan Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Rudolph P 25 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was well presented ##### Rudolph P Stayed 3 nights in Jul 2022 ### 8/10 Good #### Oumary 18 Sept 2022 Liked: Cleanliness, staff & service, amenities The location they clean the rooms everyday ##### Oumary Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Barbara 14 Jun 2023 Liked: Staff & service The location is great. I suggest to improve maintenance of the common areas and more attention to the bathrooms. The staff is pretty friendly. ##### Barbara Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Patricia 31 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were very comfortable and the breakfast included in the reservation was delicious. Staff is very friendly and accomodating. One caveat for those people with limited mobility would be that the stairs are a challenge and there is no elevator. ##### Patricia Stayed 3 nights in Jul 2022 ### 4/10 Poor #### Martha 24 Feb 2024 Disliked: Cleanliness, amenities, property conditions & facilities Just the location was very good other than that very old and not good ,very noisy. ##### Martha Stayed 1 night in Feb 2024 ### 6/10 Okay #### Richard 6 Sept 2022 Liked: Staff & service Very good value but just a bed to sleep in. The staff was very friendly and accomidating. The property can use updating but for the $$ it was fine. ##### Richard Stayed 1 night in Sep 2022 ### 6/10 Okay #### Jesus 2 Sept 2024 Liked: Staff & service Close to beach. Poor pool maintenance. ##### Jesus Stayed 1 night in Aug 2024 ### 4/10 Poor #### Sandra 14 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities Loved location but the bathroom was dirty, had contaminated water and the jacuzzi was not worth it as it was dirty too. ##### Sandra Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Maritza 12 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities Gracias por la hospitalidad, en particular a Julián que se porto muy bien el chico. Thank you for the hospitality right in front of the action. Your door step is la Quinta Ave which was convenient and made everything accessible ##### Maritza Stayed 1 night in Jul 2022 ### 6/10 Okay #### Elisabeth 12 Mar 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Serious maintenance let down everywhere you look. The cleaning ladies and breakfast staff are great! ##### Elisabeth Stayed 14 nights in Feb 2023 ### 8/10 Good #### Matthew 17 Dec 2022 Liked: Staff & service Easy access to 5th Avenue shopping and restaurants. The hotel is a bit run-down, but the hotel staff was warm and helpful. No blankets on the beds was a bit of a surprise. Only a sheet. The breakfast was cooked to order in a fun setting. ##### Matthew Stayed 1 night in Dec 2022 ### 6/10 Okay #### William 16 Mar 2023 Disliked: Staff & service Basic hostel-like hotel situated on the busy tourist walking street, 5th Avenue. No elevator. Close to everything. ##### William Stayed 5 nights in Mar 2023 ### 2/10 Terrible #### Geronimo 7 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned ##### Geronimo Stayed 1 night in Aug 2024 ### 4/10 Poor #### Verified traveller 15 Jan 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Tired Hotel Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight. ##### Verified traveller Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Brian 27 Mar 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Property has not been maintained. Had to switch rooms three times in three days. Very poor condition beds and furniture. Pools green and not maintained . Breakfast NOT included. Friendly staff but didn't speak English. Do not book here. A shame, because it was wonderful nine years ago. ##### Brian ## Expedia's Latest Trends ### Hotels > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Mayan Palace Riviera Maya, Playa Pareso ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---