Hacienda Real del Caribe
Hotel with a rooftop terrace, steps from Quinta Avenida
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Reviews
8.2 out of 10
Very good
Popular amenities
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Room selected at Check-in

Room selected at Check-in
Highlights
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Deep-soaking bath
Hairdryer
View all photos for Standard superior queen

Standard superior queen
9.0 out of 10
Wonderful
(2 reviews)
Highlights
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Deep-soaking bath
Hairdryer
View all photos for Standard double queen

Standard double queen
8.6 out of 10
Excellent
(39 reviews)
Highlights
Soundproofed
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Deep-soaking bath
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Room Standard
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Room Standard
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Room Superior With Bathtub
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About the area

Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710
About this property
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Property amenities
Room amenities
Policies
Important information
Optional extras
- Fee for continental breakfast: from approximately USD 10 for adults and from USD 8 for children
- Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hacienda Real Caribe
Hacienda Real Caribe Hotel
Hacienda Real Caribe Hotel Playa del Carmen
Hacienda Real Caribe Playa del Carmen
Hacienda Real Caribe l Carmen
Hacienda Real del Caribe Hotel
Hacienda Real del Caribe Playa del Carmen
Hacienda Real del Caribe Hotel Playa del Carmen
Frequently asked questions
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Hacienda Real del Caribe Reviews
Reviews
8.2
Very good
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
1 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025
8/10 Good
Veronica
15 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Veronica
Stayed 1 night in Mar 2025
8/10 Good
George
7 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George
Stayed 5 nights in Mar 2025
10/10 Excellent
walter
3 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walter
Stayed 2 nights in Dec 2024
10/10 Excellent
Edel
22 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edel
Stayed 1 night in Dec 2024
10/10 Excellent
Jose
1 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Jose
Stayed 4 nights in Mar 2025
10/10 Excellent
Armando
12 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Armando
Stayed 3 nights in Feb 2025
6/10 Okay
Vicent
27 Mar 2025
Disliked: Staff & service, amenities
Vicent
Stayed 2 nights in Mar 2025
8/10 Good
hector
8 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hector
Stayed 8 nights in Aug 2024
4/10 Poor
Martin
21 Mar 2025
Liked: Cleanliness
Martin
Stayed 2 nights in Mar 2025
10/10 Excellent
Beatriz
30 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatriz
Stayed 4 nights in Oct 2024
4/10 Poor
Andriy
28 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andriy
8/10 Good
Isabel
17 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Isabel
Stayed 1 night in Jul 2024
8/10 Good
Tieh
5 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mix up but great service
Tieh
Stayed 1 night in Oct 2024
4/10 Poor
Jenna
13 Jan 2025
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Too loud and too hot.
Jenna
Stayed 2 nights in Jan 2025
6/10 Okay
Fortino
2 Sept 2024
Liked: Cleanliness, property conditions & facilities
Fortino
Stayed 6 nights in Aug 2024
6/10 Okay
Oscar
2 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oscar
Stayed 2 nights in Apr 2024
10/10 Excellent
CLAUDIA
8 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLAUDIA
Stayed 2 nights in Aug 2024
6/10 Okay
Tieh
26 Oct 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Was good at one time changed
Tieh
Stayed 1 night in Oct 2024
8/10 Good
Pablo
9 Oct 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pablo
Stayed 1 night in Oct 2024
6/10 Okay
Frances
30 Jul 2024
Disliked: Property conditions & facilities
Frances
Stayed 1 night in Jul 2024
2/10 Terrible
christopher
22 Mar 2025
Disliked: Staff & service, amenities
christopher
Stayed 1 night in Mar 2025
10/10 Excellent
Norma J
5 Jun 2024
Liked: Cleanliness, room comfort
No hot water .
Norma J
Stayed 1 night in Jun 2024
2/10 Terrible
Jimena
10 Jan 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Save your momey




Jimena
Stayed 1 night in Jan 2024
4/10 Poor
Patricia
27 Jan 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Patricia
Stayed 1 night in Jan 2024
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