Title: Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6585596&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Luxury aparthotel on the beach, with 2 outdoor pools ## Photo gallery for Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive ![OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools - Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/2c2af09f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Under the Sun Travel ](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/1670ab75-90f6-43f4-8eda-4a511f9053ca-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Interior - Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/7e60e9b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, aromatherapy - Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/521e5ed0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/88051f8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Generations Riviera Maya Family Resort offers a stylish retreat with two poolside bars and a peaceful garden. Families enjoy three outdoor pools, while adults appreciate the spa treatments. Guests consistently praise the attentive staff and express check-out service. ## Reviews 8.2 Very good ## Popular amenities - Free airport shuttle - All-inclusive - Bar - Pool - Spa - Gym £244 includes taxes & fees 17 Dec - 18 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for OCEANFRONT SUITE ![OCEANFRONT SUITE | Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/ee8233a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT SUITE ### Highlights Deck/patio Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Day bed Separate bath and shower - 722 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed ### View all photos for OCEANFRONT SWIM UP SUITE ![OCEANFRONT SWIM UP SUITE | Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/9ece4667.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT SWIM UP SUITE ### Highlights Deck/patio Private pool Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Day bed - 722 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed OR 2 Queen Beds ### View all photos for OCEANFRONT POOL SWIM UP SUITE ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/344e3f50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT POOL SWIM UP SUITE ### Highlights Deck/patio Private pool Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Day bed - 722 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed OR 2 Queen Beds ### View all photos for Suite with Sea View ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/w1606h931x0y1-c0c5fd84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Sea View - 656 sq ft - Sea view - Sleeps 4 ### View all photos for Suite Standard with Sea View ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/w1606h931x0y1-2954383f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard with Sea View - 721 sq ft - Sea view - Sleeps 4 ### View all photos for Suite Junior with Sea View ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/w1396h930x0y1-da08aace.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 721 sq ft - Sea view - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Generations-Riviera-Maya.h6585596.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Generations-Riviera-Maya.h6585596.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.78736%2C-86.93971&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WAgen2QUFwVcyZG4EBhC2QPN1_k=) Playa del Carmen, QROO #### What's nearby - Cirque du Soleil Boutique at Vidanta Riviera Maya \- 8 min drive \- 2.9 miles - Playa Paraiso Golf Course \- 8 min drive \- 3.1 miles - Nicklaus Design Golf Course \- 10 min drive \- 2.7 miles - Paradise Beach \- 11 min drive \- 3.1 miles - Maroma Beach \- 19 min drive \- 6.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive #### Restaurants - ‪El Mar Y Tierra - ‬7 min drive - ‪Don Miquel - ‬10 min drive - ‪La Hacienda - ‬8 min drive - ‪El Cocotal - ‬2 min walk - ‪Sports & Music Bar - ‬10 min drive ## About this property ### Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Luxury aparthotel on the beach, with 2 outdoor pools Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment boasts a jetted bath and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a Smart TV. Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and free newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre. Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. ### All-inclusive details This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Room service during certain hours In-room minibar (all beverages included) ### Land activities Volleyball Children's club Childcare ### Entertainment On-site entertainment and activities ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![View from room](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/159cd00d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Free airport shuttle 8.4 Very good 1,161 reviews £458 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![7 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/cd052575.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Beach Hotel - 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18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/39000000/38820000/38812400/38812307/7a046a21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,007 reviews £259 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=38812307&PinnedHotelID=38812307&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802482/2d840376.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Selection Paraíso Lindo - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=2802482&PinnedHotelID=2802482&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 244 reviews £384 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6310000/6302300/6302296/1df1fedc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Residences Riviera Cancún All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,002 reviews £384 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6302296&PinnedHotelID=6302296&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a white sand beach ### Pool/Spa - 2 outdoor pools - Aromatherapy - Body scrubs - Deep-tissue massages - Full-service spa - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Steam room ### Internet - Available in the apartment: Internet access (surcharge) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle on request - Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site ### Family friendly - Children's games - Children's pool - Free children's club - Free supervised activities for children ### Restaurants on site - HABB - JADE - KICK - PALMS RESTAURANT - SWELL ### Dining - 2 bars/lounges - 2 poolside bars - 5 restaurants - Free stocked minibar - Room service ### Bedrooms - Bedsheets provided - Day bed ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub or hydromassage showerhead - Private or shared bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch Smart TV with cable channels ### Outdoor areas - Balcony - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Laundry - Laundry facilities ### Work spaces - Desk chair - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Lift (114 centimetre wide door) - Tile flooring in public areas - Tile flooring in room - Designated smoking areas ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Free daily newspapers - Housekeeping (daily) - Iron/ironing board - Local maps - Mobile key entry - Phone - Restaurant dining guides - Safe at front desk - Tour and ticket assistance ### Things to do - Children's pool - Free children's club - Free supervised activities for children - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 159 units - Banquet hall - Garden - Traditional architecture ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 02451323 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Generations Riviera Generations Riviera Maya Gour Generations Riviera Maya Playa del Carmen Generations Riviera Maya Resort Playa del Carmen Maya Generations Riviera Maya Generations Generations Riviera Maya Gourmet All Inclusive Karisma Hotel Generations Riviera Maya Gourmet Karisma All Inclusive Hotel Generations Riviera Maya Gourmet All Inclusive Karisma Generations Riviera Maya Gourmet Karisma All Inclusive Generations Riviera Maya Gourmet All Inclusive Karisma Generations Riviera Maya Gourmet All Inclusive by Karisma Generations Riviera Maya All Inclusive Generations Riviera Maya Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma Generations Riviera Maya Gourmet by Karisma All Inclusive Generations Riviera Maya Gourmet All Inclusive by Karisma Generations Riviera Maya All Inclusive Generations Riviera Maya Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma Generations Riviera Maya Gourmet by Karisma All Inclusive Generations Riviera Maya Gourmet All Inclusive by Karisma Generations Riviera Maya All Inclusive Generations Riviera Maya ## Frequently asked questions ### Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive have a pool? ### How much does it cost to stay at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive? ### Is Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive pet-friendly? ### How much is parking at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive? ### What time is check-in at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive? ### What time is check-out at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive? ### Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive? ### Where is Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Reviews ## Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 62 8 - Good 14 6 - Okay 16 4 - Poor 11 2 - Terrible 6 ### 9.0/10 Cleanliness ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Abner 17 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience! ##### Abner Stayed 4 nights in Mar 2025 ### 4/10 Poor #### Padmini 8 Apr 2025 Liked: Property conditions & facilities, communication Property was nice and clean. ##### Padmini Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Mohamed Yahia 12 Nov 2024 Liked: Cleanliness, property conditions & facilities This resort was beautiful and a great place for children and their families to enjoy ##### Mohamed Yahia Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Charles 13 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation. ##### Charles Stayed 3 nights in Apr 2025 ### 8/10 Good #### Danielle 22 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication I really liked the more inclusive package and the Butler’s were amazing ##### Danielle Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Amina 2 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too. ##### Amina Stayed 5 nights in Feb 2025 ### 8/10 Good #### Kelly R 5 Apr 2025 Liked: Cleanliness It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch. ##### Kelly R Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Christopher James 23 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was perfect and the 'more inclusive option' was a great value. ##### Christopher James Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Jonah 20 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication The staff were very friendly and jolly which is a great way to greet people ##### Jonah Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### patrick 18 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great time and everything was very well organized and everyone was helpful and pleasant. ##### patrick Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Rebecca Barcellos 2 Sept 2024 Liked: Cleanliness, property conditions & facilities, communication Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :) ##### Rebecca Barcellos Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Talia 22 Apr 2025 Disliked: Cleanliness, property conditions & facilities, communication Not for families. Limited dining options. No snack options, no evening entertainment at the family side. ##### Talia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Larry 9 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through. ##### Larry Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Talal 27 Feb 2025 Liked: Communication It's a good resort but not worth the price I paid. It's definitely not a 5 star. The staff are great. So do management. ##### Talal Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Ryan 20 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties ##### Ryan Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Elia 2 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved out stay at Generations Resort. My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back. Besides that we really enjoyed our stay at the hotel and would definitely be back ##### Elia Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jillian 29 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great! ##### Jillian Stayed 3 nights in Apr 2024 ### 8/10 Good #### Claudia 15 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style. ##### Claudia Stayed 5 nights in Jul 2024 ### 6/10 Okay #### David 4 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen. ##### David Stayed 7 nights in Jan 2025 ### 6/10 Okay #### Angelica 16 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler. ##### Angelica Stayed 4 nights in Apr 2024 ### 8/10 Good #### Minji 8 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice. ##### Minji Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### YHUNDRA 14 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome ##### YHUNDRA Stayed 5 nights in Jun 2024 ### 4/10 Poor #### Jennifer 18 Apr 2024 Disliked: Amenities, communication Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation. ##### Jennifer Stayed 7 nights in Apr 2024 ### 8/10 Good #### Amanda 20 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities I really liked the big rooms they had! We absolutely loved our main floor swim out! We had Erbie who visited us daily to get our drink orders! The room was very clean, the maids did a good job at cleaning and giving us new towels. I didn’t like how they touched our personal belongings such as our toothbrushes and put them in different places on the bathroom counter. They did stock us well on water but lacked on the snacks they only did that once. We loved the catamaran and snorkeling on Maroma Beach! Drinks and food were included and that was one of the best places we ate!!! There was a lack of communication on instructions for things and where we needed to go or what to do both on Maroma Beach we got there and had no idea what to do. Same for when we left at the end of the week we didn’t know we needed a piece of paper for the transportation but we did eventually figure it out ourselves. But we loved the activities and loved the swim out it was so much fun! Loved the size of the bathroom too! The bartender at Sling Victor was so amazing and friendly we saw him every night! They kept the beach clean! We enjoyed so many meals at the Palms we loved that we can sit out and enjoy the great view of the beach while we ate! Room walls seemed to be thin and we could here a lot, they also didn’t seem to have a limit for quiet time. That did get frustrating when it was really late at night. Overall loved the way the rooms were set up! ##### Amanda Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Philip 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Our first room had plenty of problems, the shower didn’t provide the option for the rainfall only the hand held, the temperature in the shower kept fluctuating from hot to cold, the safe was defective, the sliding door leading to the balcony wasn’t opening and closing properly. The concierge was very pleasant and helpful, even assisting my family to change to another room. Overall experience was top notch. ##### Philip Stayed 7 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Grand Tulum - 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