Title: Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=6585596&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive ## Photo gallery for Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive ![OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools - Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/2c2af09f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Under the Sun Travel ](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/1670ab75-90f6-43f4-8eda-4a511f9053ca-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![5 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/88051f8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/c7a27f5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/7846e240.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Generations Riviera Maya Family Resort offers a stylish retreat with two poolside bars and a peaceful garden. Families enjoy three outdoor pools, while adults appreciate the spa treatments. Guests consistently praise the attentive staff and express check-out service. ## Reviews 8.2 Very good ## Popular amenities - All-inclusive - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant £371 includes taxes & fees 12 Apr - 13 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for OCEANFRONT SUITE - MORE INCLUSIVE ![OCEANFRONT SUITE - MORE INCLUSIVE | Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/ee8233a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT SUITE - MORE INCLUSIVE ### Highlights Balcony or patio Air conditioning Free minibar items Smart TV Blackout curtains Day bed Separate bedroom Jetted bath - Sea view - 722 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for OCEANFRONT SWIM UP SUITE ![OCEANFRONT SWIM UP SUITE | Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/9ece4667.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT SWIM UP SUITE ### Highlights Balcony or patio Private pool Air conditioning Free minibar items Smart TV Day bed Blackout curtains Jetted bath - Sea view - 722 sq ft - Sleeps 4 - 1 King Bed OR 2 Queen Beds ### View all photos for OCEANFRONT POOL SWIM UP SUITE ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/344e3f50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT POOL SWIM UP SUITE ### Highlights Balcony or patio Private pool Air conditioning Free minibar items Smart TV Blackout curtains Day bed Separate bedroom - Sea view - 722 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Queen Beds ### View all photos for Suite with Sea View ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/w1606h931x0y1-c0c5fd84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Sea View - 656 sq ft - Sleeps 4 ### View all photos for Suite Standard with Sea View ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/w1606h931x0y1-2954383f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard with Sea View - 721 sq ft - Sleeps 4 ### View all photos for Suite Junior with Sea View ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/7000000/6590000/6585600/6585596/w1396h930x0y1-da08aace.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 721 sq ft - Sleeps 4 ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89280000/89275700/89275698/ba7e6331_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Playa Del Carmen Downtown Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Generations-Riviera-Maya.h6585596.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Generations-Riviera-Maya.h6585596.Hotel-Information) ## About the area Located in Playa del Carmen, Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive is on the beach. While the natural beauty of Maroma Beach and Tres Rios Ecopark can be enjoyed by anyone, those looking for an activity can explore El Camaleón Mayakoba Golf Course. Travelling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Aparthotels in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Apart-Hotels.d601751-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.78736%2C-86.93971&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WAgen2QUFwVcyZG4EBhC2QPN1_k=) Playa del Carmen, QROO ### What's nearby - ![Come this way :)](https://images.trvl-media.com/place/319626753171523276/7ad6fc8a-5f54-4022-a5d7-4c210d9c8511.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paradise Beach 7 min drive \- 3.8 miles - Cirque du Soleil Boutique at Vidanta Riviera Maya 5 min drive \- 2.9 miles - Playa Paraiso Golf Course 5 min drive \- 3.1 miles - Nicklaus Design Golf Course 7 min drive \- 2.9 miles - Dr. Alfredo Barrera Marin Botanical Garden 8 min drive \- 5.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 31 min drive ### Restaurants - El Mar Y Tierra 7 min drive - Don Miquel 10 min drive - La Hacienda 8 min drive - El Cocotal 2 min walk - Guacamaya Bar 6 min walk ## About this property ### Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment boasts a jetted bath and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a Smart TV. Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and free newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre. Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. ### All-inclusive details This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Room service during certain hours In-room minibar (all beverages included) ### Land activities Volleyball Children's club Childcare ### Entertainment On-site entertainment and activities ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d595874f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 2,852 reviews £249 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, free beach shuttle, free beach cabanas](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/fe2becd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sunset Princess - 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Adults Only Playa del Carmen - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 144 reviews £384 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6585596&PinnedHotelID=6585596&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6585596,15099903,49260249,916205,2661557) ## Property amenities ### Beach - On a white sand beach ### Pool/Spa - 2 outdoor pools - Aromatherapy - Body scrubs - Deep-tissue massages - Full-service spa - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Steam room ### Internet - Available in the apartment: Internet access (surcharge) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle on request - Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site - Limited on-site valet and self parking ### Family friendly - Children's games - Children's pool - Free children's club - Free supervised activities for children ### Restaurants on site - HABB - JADE - KICK - PALMS RESTAURANT - SWELL ### Dining - 2 bars/lounges - 2 poolside bars - 5 restaurants - Free stocked minibar - Room service ### Bedrooms - Bedsheets provided - Day bed ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub or hydromassage showerhead - Private or shared bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch Smart TV with cable channels ### Outdoor areas - Balcony - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Laundry - Laundry facilities ### Work spaces - Desk chair - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Lift (114 centimetre wide door) - Tile flooring in public areas - Tile flooring in room - Designated smoking areas ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Daily housekeeping - Free daily newspapers - Iron/ironing board - Local maps - Mobile key entry - Phone - Restaurant dining guides - Safe at front desk - Tour and ticket assistance ### Things to do - Children's pool - Free children's club - Free supervised activities for children - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 159 units - Banquet hall - Garden - Traditional architecture ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 02451323 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Generations Riviera Generations Riviera Maya Gour Generations Riviera Maya Playa del Carmen Generations Riviera Maya Resort Playa del Carmen Maya Generations Riviera Maya Generations Generations Riviera Maya Gourmet All Inclusive Karisma Hotel Generations Riviera Maya Gourmet Karisma All Inclusive Hotel Generations Riviera Maya Gourmet All Inclusive Karisma Generations Riviera Maya Gourmet Karisma All Inclusive Generations Riviera Maya Gourmet All Inclusive Karisma Generations Riviera Maya Gourmet All Inclusive by Karisma Generations Riviera Maya All Inclusive Generations Riviera Maya Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma Generations Riviera Maya Gourmet by Karisma All Inclusive Generations Riviera Maya Gourmet All Inclusive by Karisma Generations Riviera Maya All Inclusive Generations Riviera Maya Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma Generations Riviera Maya Gourmet by Karisma All Inclusive Generations Riviera Maya Gourmet All Inclusive by Karisma Generations Riviera Maya All Inclusive Generations Riviera Maya ## Frequently asked questions ### Does Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive have a pool? ### How much does it cost to stay at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive? ### Is Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive pet-friendly? ### How much is parking at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive? ### What time is check-in at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive? ### What time is check-out at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive? ### Does Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive? ### Where is Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.6 Property conditions & facilities 10 - Excellent 70 8 - Good 18 6 - Okay 16 4 - Poor 12 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Mark 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Great family vacation. Big comfortable room, food was good and the kids club and staff there did a fantastic job. The bonus of attending the Nickelodeon water park was a great perk also. ##### Mark Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Joel 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean room, Friendly & Helpful staff ##### Joel Stayed 5 nights in Dec 2025 ### 8/10 Good #### Austin 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was clean and staff was very friendly. Only thing I would say is when at wine kitchen or at check in tell them that a bottle of wine gets charged to the room ##### Austin Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Abner 17 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience! ##### Abner Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Mohamed Yahia 12 Nov 2024 Liked: Cleanliness, property conditions & facilities This resort was beautiful and a great place for children and their families to enjoy ##### Mohamed Yahia Stayed 4 nights in Nov 2024 ### 4/10 Poor #### Padmini 8 Apr 2025 Liked: Property conditions & facilities, communication Property was nice and clean. ##### Padmini Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Charles 13 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation. ##### Charles Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Amina 2 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too. ##### Amina Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Rebecca Barcellos 2 Sept 2024 Liked: Cleanliness, property conditions & facilities, communication Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :) ##### Rebecca Barcellos Stayed 4 nights in Aug 2024 ### 8/10 Good #### Danielle 22 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication I really liked the more inclusive package and the Butler’s were amazing ##### Danielle Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### patrick 18 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great time and everything was very well organized and everyone was helpful and pleasant. ##### patrick Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jonah 20 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication The staff were very friendly and jolly which is a great way to greet people ##### Jonah Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Christopher James 23 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was perfect and the 'more inclusive option' was a great value. ##### Christopher James Stayed 6 nights in Jan 2025 ### 8/10 Good #### Kelly R 5 Apr 2025 Liked: Cleanliness It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch. ##### Kelly R Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Larry 9 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through. ##### Larry Stayed 4 nights in Jul 2024 ### 4/10 Poor #### Talia 22 Apr 2025 Disliked: Cleanliness, property conditions & facilities, communication Not for families. Limited dining options. No snack options, no evening entertainment at the family side. ##### Talia Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Talal 27 Feb 2025 Liked: Communication It's a good resort but not worth the price I paid. It's definitely not a 5 star. The staff are great. So do management. ##### Talal Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Ryan 20 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties ##### Ryan Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Jillian 29 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great! ##### Jillian Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Elia 2 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved out stay at Generations Resort. My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back. Besides that we really enjoyed our stay at the hotel and would definitely be back ##### Elia Stayed 4 nights in Mar 2025 ### 8/10 Good #### Claudia 15 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style. ##### Claudia Stayed 5 nights in Jul 2024 ### 6/10 Okay #### Angelica 16 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler. ##### Angelica Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### YHUNDRA 14 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome ##### YHUNDRA Stayed 5 nights in Jun 2024 ### 6/10 Okay #### David 4 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen. ##### David Stayed 7 nights in Jan 2025 ### 8/10 Good #### Minji 8 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice. ##### Minji Stayed 5 nights in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > - 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