Title: Coconut Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16135123&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Coconut Hotel Boutique ## Photo gallery for Coconut Hotel Boutique ![Outdoor pool - Coconut Hotel Boutique (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16140000/16135200/16135123/02abf23a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Coconut Hotel Boutique (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16140000/16135200/16135123/d81aee75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Coconut Hotel Boutique (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16140000/16135200/16135123/10c0f0a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room (With Sofa Bed) | Terrace/patio - Coconut Hotel Boutique (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16140000/16135200/16135123/35af1af3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi - Coconut Hotel Boutique (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16140000/16135200/16135123/119518f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Quinta Avenida and Playa del Carmen Main Beach, Coconut Hotel Boutique provides amenities such as a rooftop terrace. Guests can connect to free in-room WiFi. ## Reviews 5.8 ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Air-conditioning - Outdoor space - Barbecue grill ## Room options ### Check availability for these dates Tonight [Feb 19 - Feb 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 20 - Feb 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Superior Double Room ![Free WiFi](https://images.trvl-media.com/lodging/17000000/16140000/16135200/16135123/4d42702e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Balcony Separate dining area Air conditioning Kitchen Fridge Flat-screen TV Ceiling fan Private bathroom - 431 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Double Room (With Sofa Bed) ![Free WiFi](https://images.trvl-media.com/lodging/17000000/16140000/16135200/16135123/4d42702e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (With Sofa Bed) ### Highlights Balcony Separate dining area Air conditioning Kitchen Fridge Flat-screen TV Sofa bed Ceiling fan - City view - 538 sq ft - Sleeps 4 - 1 Double Bed ### Quadruple Room ### Highlights Balcony Separate dining area Air conditioning Kitchen Fridge Flat-screen TV Ceiling fan Private bathroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,002 reviews £100 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.8 Excellent 30 reviews £124 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 723 reviews £126 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,011 reviews £409 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 951 reviews £861 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-3-7&chkout=2026-3-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) Ad ![On the beach, white sand, sun-loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,906 reviews £286 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) Ad ![Sauna, hot tub, steam room, body treatments, aromatherapy](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/510a9e53.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Riviera Maya - On private beach - Pool - Hot tub - All-inclusive 7.0 Good 19 reviews £416 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Water slide 9.2 Wonderful 116 reviews £288 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a80b254f-4bd0-40d6-b6f1-51070ec100c6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Coconut-Hotel-Boutique.h16135123.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Coconut-Hotel-Boutique.h16135123.Hotel-Information) ## About the area Located near the beach, Coconut Hotel Boutique is in Gonzalo Guerrero, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Aparthotels in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Apart-Hotels.d601751-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63621%2C-87.07203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N0h5D2-D_BCAweCcmCxsCQC3Wt4=) Calle 32 Norte, entre Av. 30 y Av. 35, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 8 min walk \- 0.5 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 10 min walk \- 0.5 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 13 min walk \- 0.7 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 13 min walk \- 0.7 miles - Central Square 13 min walk \- 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - El Fogon del May 1 min walk - Taqueria Los Tarascos 1 min walk - Los Aguachiles 2 min walk - Aquelarre Café 2 min walk - Buzo's 3 min walk ## About this property ### Coconut Hotel Boutique This aparthotel features an outdoor pool, a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and barbecues. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a balcony. Limited housekeeping is available. Coconut Hotel Boutique offers 18 accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a limited basis. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,103 reviews £87 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 723 reviews £126 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308703/6180fb2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,011 reviews £363 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4308703&PinnedHotelID=4308703&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=16135123&PinnedHotelID=16135123&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16135123,70558507,19138867,4308703) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Microwave - Refrigerator ### Dining - Limited room service ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Towels provided ### Living spaces - Separate dining area ### Entertainment - Flat-screen TV with premium cable channels ### Outdoor areas - Balcony - Barbecue grill - Rooftop terrace ### Climate control - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Services and conveniences - Concierge services - Limited housekeeping - Limited-hour front desk - Luggage storage - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 18 units - 3 floors ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Airport shuttle fee: USD 60 per vehicle (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Villa Coral Hotel Playa del Carmen Villa Coral Hotel Villa Coral Playa del Carmen Villa Coral Aparthotel Playa del Carmen Coconut Hotel Boutique Playa del Carmen Coconut Boutique Playa del Carmen Coconut Playa l Carmen Coconut Playa Del Carmen Coconut Hotel Boutique Aparthotel Coconut Hotel Boutique Playa del Carmen Coconut Hotel Boutique Aparthotel Playa del Carmen ## Frequently asked questions ### Does Coconut Hotel Boutique have a pool? ### Is Coconut Hotel Boutique pet-friendly? ### What time is check-in at Coconut Hotel Boutique? ### What time is check-out at Coconut Hotel Boutique? ### Does Coconut Hotel Boutique provide a shuttle to the airport? ### Where is Coconut Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Coconut Hotel Boutique Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.4 Location ### 6.6 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 12 8 - Good 8 6 - Okay 6 4 - Poor 11 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Erik 28 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien, la habitación excelente y la ubicación. ##### Erik Stayed 4 nights in Jul 2019 ### 4/10 Poor #### Georgios 20 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad choise for all Very old building and equipment. But Internet access. The breakfast was the most bad than i saw. U friendly staff. The reception only few hours. All the foto are fotoshot. Far from central. No soap, shampo and towers in the room. I ask and bring me soap and 1 tower only ##### Georgios Stayed 3 nights in Jun 2019 ### 4/10 Poor #### Verified traveller 5 May 2019 Disliked: Cleanliness, amenities, property conditions & facilities La alberca muuuuuuuy sucia, la gente que atiende muy grosera, no son mexicanos y se creen dios, el desayuno que dan no es suficiente y si preguntas o pides más mantequilla te dicen que raspes el papel por qué ya no traerán, ni servilletas te dan, son muy groseros ##### Verified traveller Stayed 1 night in May 2019 ### 6/10 Okay #### LachoTV, Villahermosa 28 Apr 2019 Disliked: Cleanliness El precio está muy accesible pero estaba sucio y la cama demasiado mala, no pudimos descansar bien, nunca cambiaron nuestras toallas, lo unico positivo sería el precio ##### LachoTV Stayed 5 nights in Apr 2019 ### 4/10 Poor #### Blanca 8 Apr 2019 Liked: Cleanliness Disliked: Amenities Mi puerta tenía problemas para cerrar, tuvimos problemas con el agua, 2 días sin Internet, no había suficientes cobijas ni toallas. ##### Blanca Stayed 5 nights in Apr 2019 ### 4/10 Poor #### Verified traveller 27 Mar 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities No volveria. El baño no funcionaba bien. Te metias a bañar y el agua se salia hasta la recamara. Lo unico bueno fue la alberca. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 15 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente actitud y el lugar esta muy bien para el precio. Lo recomiendo mucho ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller 23 Feb 2019 Disliked: Cleanliness, staff & service, property conditions & facilities There was a flood in my hotel they did not do anything about it my clothes was wet the pool was filled with dirty water television was not working air conditioning was not working they changed us to another room we had the same situation going on I decided to call Expidia that same night I emailed them some pictures and proof that the pictures Expidia has online for this hotel and information was not the reality I saw when I got there it was terrible do not waste your money going to the coconut hotel boutique It was the worst experience in Mexico service was horrible !!!!!! Maintenance was horrible everything about this hotel was horrible !!!! ##### Verified traveller Stayed 5 nights in Feb 2019 ### 2/10 Terrible #### Verified traveller 2 Feb 2019 Disliked: Cleanliness, property conditions & facilities Service pourri sur tout. Aucun retour de réponse aux questions ##### Verified traveller Stayed 21 nights in Jan 2019 ### 6/10 Okay #### Anthony 28 Dec 2018 Liked: Staff & service Disliked: Property conditions & facilities #### Average but only a one night stay! The hotel was very hard to find. The bedroom was basic but for one night you can’t complain especially for the price. However the bathroom is we’re it really let you down. The toilet wouldn’t flush, there was no running water and it was very dated. Reception staff was friendly enough and the free WiFi was average. Overall for the price it’s not all bad but you couldn’t stay for longer than a night until they fix their shower and toilet issues. ##### Anthony Stayed 1 night in Dec 2018 ### 6/10 Okay #### Verified traveller 27 Dec 2018 Liked: Staff & service Disliked: Amenities TV Channel package for locals. Only stations were CW (Awful) BYU TV (Awful) and 3 Fox Sports (College Only Repeats). Water problems 6 out of 27 days. Wi-fi problems but rectified prior to check out. Good quite location. But overall for the price you cannot complain! Can expect much ##### Verified traveller Stayed 25 nights in Nov 2018 ### 10/10 Excellent #### Verified traveller 21 Nov 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel de paso no para permanecer en él desde mi punto de vista, su estilo es rústico, esta cerca de la 5ta avenida, tiene una pequeña alberca como de 3 x 3 , para el precio esta super bien, cumple con lo básico ##### Verified traveller Stayed 1 night in Nov 2018 ### 2/10 Terrible #### Jujuma, Chez moi 22 May 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Nous avions réservés pour 11 nuits et sommes partis au bout de la 4ème et avons réservés ailleurs ! Les photos sont trompeuses ! Je pense que certains commentaires sont effacés car je ne vois que des commentaires positif ce n’est pas possible..d’ailleurs celui ci sera peut être effacé.. Alors commençons par le commencement, il n’y a AUCUNE insonorisation ! Alors si vous voulez dormir, passez votre chemin ! Vous entendez absolument tout, tout résonne.. Premièrement, la rue.. comment dire.. en ‘ construction’ , elle n’est pas rassurante du tout et des chiens errants se battent et hurlent toute la nuit .. bref passons ça encore.. Les chambres sont archi humides et empestent le renfermés, l’humidité.. la notre n’avait pas de fenêtres juste 2 toutes petites en hauteur dont une impossible à atteindre.. nous arrivons dans la chambre, un cafard dans la douche ! Sympa ! Enfin si nous pouvons appeler ça une douche.. aucune pression, pommeau de douche cassé et salle de bain inondé à Chaque fois ! N’oubliez pas vos tongs pour vous déplacer car le sol est sale, humide.. la clim fuyée sur le lit, nos vêtements sentaient le moisi ! De plus si vous voulez que l’on vous change vos draps de douche ainsi que draps tout court il faudra le réclamer ! Même le tapis de bain trempé n’etait pas changé ! Et mieux vaut ne pas attraper la tourista car le papier Wc est au compte gouttes.. la musique est jusqu’a 23h, on entend toutes les conversations.. bref juste un conseil.. à fuir ! ##### Jujuma Stayed 10 nights in May 2018 ### 8/10 Good #### Rubi, Merida, Yucatán 2 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente trato Sugiero el hotel si tu intencion es viajar a los parques que están en Riviera Maya. ##### Rubi Stayed 1 night in Mar 2018 ### 10/10 Excellent #### fer, mty 28 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lindo hotel a 10 mins caminando de la quinta Pequeño hote con bonits instalaciones. Muy aguston, y bastante privacidad. Las personas de hote muy amables! Recomendado ##### fer Stayed 2 nights in Mar 2018 ### 8/10 Good #### Armando, CDMX 8 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### muy agradable decoracion es un lugar muy agradable muchos restaurantes en los alrededores ##### Armando Stayed 6 nights in Feb 2018 ### 10/10 Excellent #### Gerardo 4 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Precio-calidad que supera las expectativas... En general un agradable y bonito lugar que supera las expectativas, instalaciones en muy buen estado, personal muy amable. Un buen precio. El único detalle es que no cuentan con estacionamiento, por lo demás esta muy bien incluso la ubicación, aunque claro es que no esta cerca del centro de playa del carmen, acceder a este es muy fácil ya que a media cuadra puedes tomar transporte publico que te lleve ahí. ##### Gerardo Stayed 5 nights in Aug 2017 ### 8/10 Good #### Verified traveller 29 Jun 2017 Liked: Staff & service, property conditions & facilities #### La estancia estuvo bien solo para dormir. La estancia estuvo bien, es un hotel muy básico el servicio es bueno, la limpieza pues no la calificaría tan buena ya que solo me hicieron una vez y pues no me pareció que solo fuera una vez de tres noches, la atención fue muy buena eso ayuda bastante. ##### Verified traveller Stayed 3 nights in Jun 2017 ### 8/10 Good #### EDUARDO 22 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### LIMPIO Y COMODO MUY BIEN, TIENE BUEN SERVICIO ##### EDUARDO ### 10/10 Excellent #### tyler 15 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay for very cheap I was pleasently surprised at how beautiful this place was for how cheap the room was. The staff were so helpful, the area was within walking distance to bus stops, restaurants, 5th ave, the Cozumel ferry...it was perfect ##### tyler ### 6/10 Okay #### mourad 14 Apr 2017 Petit hôtel bon marcher avec une petite cuisinette et proche de pas mal de restaurants et commerce moins cher que la rue principale touriste ##### mourad ### 10/10 Excellent #### Kathy, Missouri 23 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adorable place! I loved this place! It was beachy, had a pool, friendly staff, and very clean. ##### Kathy ### 8/10 Good #### Verified traveller 21 Mar 2017 Liked: Cleanliness, staff & service, room comfort #### Leuk appartement, 10 minuten van hoofdstraat Schoon bij aankomst en elke dag verschoning bed en handdoeken. ##### Verified traveller ### 8/10 Good #### Laura 7 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great little hotel. Recently renovated with a small pool. The kitchen was great, and a 10 min. walk to 5th Ave. Very clean. ##### Laura ### 2/10 Terrible #### tara 7 Feb 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BEWARE DO NOT STAY!!!!! SCAM!!!!! DO NOT STAY!!!!!! the lady who runs the hotel is a total scam artist!!! i couldn't read all reviews until now and i wish i did! because i would never have stayed. she tried the same thing with me about asking for extra money at check in, then claimed i owed $50 in damages for broken plates.. i recorded the room on my phone as proof that there was no damages and then she came to demand money and i have her on camera saying i broke them and then changing her story saying the damages were for towels left on the floor... she was a total nightmare from the second we got there. was always trying to find a way to make us pay $50 cash. she lashed out at my boyfriend and almost broke his phone because we wouldn't pay her cash. we were also told it was pet friendly and said online it was pets stay free then also tried to charge $20 a day for 6 days on top of the booking when i had proof if was free. my dog is a service dog and she said he needed to be in a cage or couldn't stay but who travels with a cage for service dogs?!? the place smelt like mold and mildew. paper thin walls. most UNCOMFORTABLE bed ever. this is by far the worst hotel I've ever stayed at. I'm filing an official complaint as she harassed my boyfriend and i so badly that we had to leave half way through our stay. she also let her self in our room while we weren't there and would knock on our door every day to ask for money for something else. DO NOT RISK STAYING HERE!!!! ##### tara ---