Title: Casa del Árbol Condo Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Casa del Árbol Condo Aparthotel with an outdoor pool, near Quinta Avenida ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/2342614c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/6e930cca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/b5881c4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/a1aed6a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/0c72d587.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Casa del Árbol Condo offers a charming escape in the heart of Playa del Carmen. Travelers can start their day with local breakfast flavors, cool off with a refreshing swim in the outdoor pool, or find a quiet moment to relax in the serene garden grounds. 8.0 Very good ## Popular amenities - Pool - Breakfast available - Kitchen - Air conditioning - Outdoor space - Free WiFi £27 includes taxes & fees 23 Oct - 24 Oct ## Room options ### Check availability for these dates Tonight [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Apartment, 1 King Bed with Sofa bed, Kitchenette | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/9976bcce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 King Bed with Sofa bed, Kitchenette ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Ceiling fan - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/34f4b98f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Multiple Beds, Kitchenette ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Separate bedroom - 592 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Sofa Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/34f4b98f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Apartment, 2 Bedrooms, Kitchenette ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV 2 bedrooms - 700 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Single Bunk Beds and 1 Single Sofa Bed ![Exclusive Penthouse, 1 King Bed | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/bbe34818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Penthouse, 1 King Bed ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Ceiling fan - 667 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/0e7050f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse, 1 Bedroom, Executive Level ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Del-Arbol-Condo.h22316404.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Del-Arbol-Condo.h22316404.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62607%2C-87.09492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ezwksG-r7AReuof9D_OWdf3MmHs=) Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712 #### What's nearby - Quinta Avenida - 3 min drive - 1.5 miles - Playa del Carmen Maritime Terminal - 3 min drive - 1.5 miles - Playa del Carmen Main Beach - 4 min drive - 1.8 miles - Mamitas Beach - 5 min drive - 2.2 miles - Xcaret Eco Theme Park - 9 min drive - 5.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive #### Restaurants - ‪El Gran Taco - ‬11 min walk - ‪Rolandi's - ‬3 min drive - ‪El Hongo - ‬2 min walk - ‪Da Portare Pizza Bar - ‬9 min walk - ‪Vips - ‬20 min walk ## About this property ### Casa del Árbol Condo Aparthotel with an outdoor pool, near Quinta Avenida This aparthotel features an outdoor pool, concierge services and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, plus free WiFi, free wired Internet and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay. Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay. Recreational amenities at the aparthotel include an outdoor pool. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 791 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,517 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4450000/4444200/4444178/d2e7ce13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apart hotel Casaejido Ejidal - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 319 reviews £13 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=4444178&PinnedHotelID=4444178&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 313 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 30 units - 5 floors - Bicycle rentals - Built in 2018 - Garden ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours), key retrieval ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: 4 per cent We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately USD 8 for adults and from USD 6 for children - Airport shuttle fee: USD 110.00 per vehicle (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Casa Árbol Condo Playa del Carmen Casa Árbol Condo Casa Del Arbol Del Carmen Casa del Árbol Condo Aparthotel Casa del Árbol Condo Playa del Carmen Casa del Árbol Condo Aparthotel Playa del Carmen ## Frequently asked questions ### Does Casa del Árbol Condo have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Casa del Árbol Condo? > As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Casa del Árbol Condo on 23 Oct 2025 start from £27.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Casa-Del-Arbol-Condo.h22316404.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Casa del Árbol Condo pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Casa del Árbol Condo? > There is free parking nearby. ### What time is check-in at Casa del Árbol Condo? > Check-in start time: 3:00 PM; check-in end time: 11:30 PM. ### What time is check-out at Casa del Árbol Condo? > Checkout is at noon. ### Does Casa del Árbol Condo provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 110.00 per vehicle applies. ### Where is Casa del Árbol Condo located? > Located in Ejidal, this aparthotel is within 2 mi (3 km) of Quinta Avenida, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa del Árbol Condo Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 9.0 Staff & service ### 6.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 164 8 - Good 92 6 - Okay 33 4 - Poor 20 2 - Terrible 36 ### 6/10 Okay #### aldo 29 Jul 2025 Disliked: Cleanliness, communication Walls dirty, sheets with stains... needs maintenance. ##### aldo Stayed 4 nights in Jul 2025 ### 8/10 Good #### Claire 12 Mar 2025 Liked: Cleanliness, property conditions & facilities Safety, large apartments, friendly staff, groceries not too far away ##### Claire Stayed 28 nights in Jan 2025 ### 2/10 Terrible #### Piotr Krzysztof 7 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very dirty and outdated place. We could not stay there for the time of our vacations. Communication with the staff only in Spanish nobody speaks English. Stay away from this place!!!! I ##### Piotr Krzysztof Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### nancy 11 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything great for the price ##### nancy Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Verified traveller 14 Mar 2025 Liked: Cleanliness, room comfort, communication Very clean 👍 ##### Verified traveller Stayed 2 nights in Mar 2025 ### 8/10 Good #### Jeanette 29 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication This is a great place to stay at Big plaza just walking distance (for those who enjoy walking) The rooms with kitchenette are excellent and convenient. Will definitely stay again if i go back to playa del Carmen ##### Jeanette Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### SALVADOR UBALDO 7 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication super happy, I just love the place. ##### SALVADOR UBALDO Stayed 8 nights in Dec 2023 ### 10/10 Excellent #### Adrianna 22 Feb 2024 Liked: Cleanliness, property conditions & facilities, communication I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information. ##### Adrianna Stayed 12 nights in Feb 2024 ### 8/10 Good #### Suzanne 19 Feb 2024 Liked: Cleanliness, property conditions & facilities, communication Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price. ##### Suzanne Stayed 9 nights in Feb 2024 ### 6/10 Okay #### Samantha 16 Apr 2025 Disliked: Amenities The overall stay was good and the price was very reasonable for what was offered. However, we were given a different room than the one we originally booked, which was disappointing. While the alternative room was still open clean and comfortable, it didn’t have the specific features or layout we were expecting, like a loft bed we had anticipated for our 9 year old son. It would’ve been helpful to have been notified in advance or offered a choice. That said, the service was decent and the location worked well for our needs as we spent a majority of our time out exploring. ##### Samantha Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Verified traveller 17 Mar 2025 Disliked: Cleanliness, room comfort, communication No hot water in the showers. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Paul 25 Nov 2023 Liked: Property conditions & facilities Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly. ##### Paul Stayed 3 nights in Nov 2023 ### 2/10 Terrible #### Jaime 18 Jul 2023 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities They layout was nice but it was far from everywhere and it looked like it was in a bad area i took off with in 10min of getting there got a different place to stay ##### Jaime Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Verified traveller 11 Jul 2022 Liked: Room comfort The good: it was cheap and spacious. Large fridge and kitchen. The bad: you can tell the front door had been forced open and they had not fixed it. Parking was on the street and felt sketchy. ##### Verified traveller Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Victoria 8 Aug 2024 Disliked: Cleanliness, property conditions & facilities, communication This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle ##### Victoria Stayed 2 nights in Aug 2024 ### 8/10 Good #### Liliane 11 Mar 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication My room was very spacious. It was clean I enjoyed the two balconies and the bed was very comfortable m. Dishes, pots and pans were not the greatest, but if you complain, I managed to get two brand new frying pans! In the kitchen, I only had one water faucet, cold water. I had to hear my water for dishes. That wasn’t too bad. They did not supply drinking water. That was a tough one, because my water supply was transported on my back (71 yrs old). The staff were friendly except for one sour puss at the office. Zucette was in the office was a sweetheart! Language barrier with all the staff ##### Liliane Stayed 28 nights in Jan 2025 ### 2/10 Terrible #### Robert R 14 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication Filthy. Dripping AC in room. Unacceptable! ##### Robert R Stayed 7 nights in Nov 2023 ### 6/10 Okay #### NUSHRAT 22 Oct 2024 Disliked: Amenities, communication I stayed in this property February didn’t get a chance to review it. The pool is tiny and in an inconvenient spot. Don’t think it’s cleaned regularly. You can probably wet your feet in it or stand awkwardly but not swim. The penthouse apartment was nicely decorated, but not necessarily a “penthouse.” I paid extra for breakfast included, and there is no breakfast there.. The area is out the way and not near downtown (by walking). You’ll need a car or taxi for sure. I wouldn’t stay again ##### NUSHRAT ### 10/10 Excellent #### Denis 18 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication This location is off the beaten path and away from the loud and overwhelming tourist zone of the Playa. Note that there is a shopping centre, grocery store and Oxxo all within a 15-minute walking distance. The staff Susy and Eric were incredibly friendly and amazing property hosts. The penthouse room was clean, spacious and the bedroom was comfortable and cool. Note that the room is on the top floor so the sun will heat up the cement and the A/C in the living room will not always be able to compensate. Get a cheap stand-up fan at Walmart and problem fixed! ##### Denis Stayed 6 nights in Jul 2023 ### 2/10 Terrible #### Silvino 4 Aug 2023 Terrible experience, our flight was delayed and we landed 11pm and we arrived at the building and no one was available and no one answered the phone when we tried calling to say we would arrive after 10pm. I hope they do the right thing and refund my money back. ##### Silvino Stayed 1 night in Aug 2023 ### 8/10 Good #### Sarah 29 Jun 2023 Liked: Cleanliness, room comfort, communication #### Decent stay for the price! Our stay at Casa del Arbol was great! The pictures weren't 100% accurate but we got a GREAT price so were not complaining. The place was very clean. There was no patio furniture or anything outside on the huge patio.. just a cement table. Unfortunately the receptionists couldn't remember the wifi passwords so we had no wifi for the first night. We also noticed that the shower and the bathroom tap were shocking us while using the water. We did feel a little unsafe and that the electrical definitely isn't up to our standard. But again, we paid next to nothing for this penthouse so it wasn't the biggest deal. But this room was in a nice, safe and quiet location in Playa and allowed us to easily explore the city. ##### Sarah Stayed 2 nights in Jun 2023 ### 2/10 Terrible #### Amber 2 May 2024 Disliked: Amenities, property conditions & facilities Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book ##### Amber Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Iliana 3 Sept 2025 Todo súper bien ##### Iliana Stayed 1 night in Jul 2025 ### 2/10 Terrible #### PEDRO 21 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Ocupa serio mantenimiento las puertas están en condiciones horripilantes la regadera avienta agua por todos lados las toallas están viejas la puerta del baño no cierra los aires ocupan mantenimiento la piscina no servía en definitiva no concuerda con la fotos las habitaciones. ![](https://a.travel-assets.com/ugc/hotel-reviews/259651b6-8f7d-4381-9df4-f97f75f8b8ff-1753120922517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PEDRO Stayed 1 night in Jul 2025 ### 6/10 Okay #### Ruben 18 May 2025 Liked: Communication Disliked: Property conditions & facilities La propiedad está. Muy descuidada…. 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