Title: Caribbean Paradise Hotel & Spa - 5th Avenue Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1141205&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Caribbean Paradise Hotel & Spa - 5th Avenue Caribbean Paradise Hotel Boutique & Spa sits in the heart of Playa del Carmen, offering a tropical escape where guests can unwind by the outdoor pool ## Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers - Caribbean Paradise Hotel & Spa - 5th Avenue (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/923c3f52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi - Caribbean Paradise Hotel & Spa - 5th Avenue (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/8abada10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Caribbean Paradise Hotel & Spa - 5th Avenue (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/7f6aec36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Caribbean Paradise Hotel & Spa - 5th Avenue (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/56b336c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch plasma TV with digital channels, TV - Caribbean Paradise Hotel & Spa - 5th Avenue (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/431146c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on 5th Avenue, this tranquil retreat offers relaxation and adventure. Enjoy spa services like hot stone massages and aromatherapy, then head to the outdoor pool with sun loungers and umbrellas. The staff is consistently praised for their helpfulness. ## Reviews 7.4 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Parking available - Room service £52 includes taxes & fees 8 Mar - 9 Mar ## Room options ### Check availability for these dates Tonight [Feb 22 - Feb 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 23 - Feb 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Queen Room with Balcony ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/0f1499dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room with Balcony 9.0 Wonderful 2 reviews ### Highlights Air conditioning Plasma TV Premium bedding Separate bedroom Egyptian cotton bed sheets Private bathroom Rainfall showerhead Hairdryer - Garden view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room with Balcony ![Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/19f5f43a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Balcony ### Highlights Air conditioning Plasma TV Premium bedding Separate bedroom Egyptian cotton bed sheets Private bathroom Rainfall showerhead Hairdryer - Garden view - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Poolside Double Room ![Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/76c9592d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Poolside Double Room 7.2 Good 5 reviews ### Highlights Air conditioning Plasma TV Premium bedding Separate bedroom Egyptian cotton bed sheets Private bathroom Rainfall showerhead Hairdryer - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite with Balcony ![Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/809d9cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Balcony 7.6 Good 8 reviews ### Highlights Air conditioning Plasma TV Premium bedding Separate bedroom Egyptian cotton bed sheets Private bathroom Rainfall showerhead Hairdryer - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Master Suite with Jacuzzi, Balcony and City Views ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c1e16269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Jacuzzi, Balcony and City Views ### Highlights Private indoor hot tub Air conditioning Plasma TV Premium bedding Separate bedroom Egyptian cotton bed sheets Private bathroom Rainfall showerhead - City view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Master Double Suite with Jacuzzi Balcony and City Views ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/db462dbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Double Suite with Jacuzzi Balcony and City Views ### Highlights Private indoor hot tub Air conditioning Plasma TV Premium bedding Separate bedroom Egyptian cotton bed sheets Private bathroom Rainfall showerhead - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Room Standard ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/4895c201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 4 ### View all photos for Room Standard ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/0c90f921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 2 ### View all photos for Suite Junior ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/a3a6300b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 430 sq ft - Sleeps 2 ### View all photos for Suite Master ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/faf706ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 484 sq ft - Sleeps 2 ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,005 reviews £100 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ec96e87a-18a7-45e8-b6a9-8c9ac2a5232e&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/bc8cee87_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - 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Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,020 reviews £410 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ec96e87a-18a7-45e8-b6a9-8c9ac2a5232e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Caribbean-Paradise-Boutique-Hotel.h1141205.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Caribbean-Paradise-Boutique-Hotel.h1141205.Hotel-Information) ## About the area Located near the beach, Caribbean Paradise Hotel & Spa - 5th Avenue is in Downtown Playa del Carmen neighbourhood and is connected to a shopping centre. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Spend some time exploring the area's activities, including whale watching. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63030%2C-87.07095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PISKqt49xD-re5nuezTIOtG-_qQ=) 5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710 ### What's nearby - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 1 min walk \- 0.1 miles - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 5 min walk \- 0.3 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 6 min walk \- 0.4 miles - Central Square 6 min walk \- 0.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - Ah Cacao Chocolate Café 2 min walk - Bloody Mary Food Drinks & Rock 2 min walk - Starbucks 1 min walk - Aldo's 2 min walk - Euro Grill 2 min walk ## About this property ### Caribbean Paradise Hotel & Spa - 5th Avenue Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as reflexology, a facial or a hot stone massage. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and pool umbrellas - Self-parking (surcharge), tour/ticket information and a 24-hour front desk - A front desk safe, massage treatment rooms and multilingual staff - Guest reviews speak highly of the helpful staff Room features All guest rooms at Caribbean Paradise Hotel & Spa - 5th Avenue have comforts, such as premium bedding and laptop-compatible safes, in addition to amenities, such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch plasma TVs with digital channels - Wardrobes/cupboards and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,810 reviews £67 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/62000000/61430000/61429900/61429896/3ce85473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marvic Boutique Hotel Zazil-ha - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 475 reviews £50 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=61429896&PinnedHotelID=61429896&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle available - Secured, covered parking on site (USD 14 per day) - Limited on-site self parking ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Pool gate ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Pool loungers - Pool umbrellas ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Art Deco architecture - Built in 2000 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with digital channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 2.5 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: USD 14 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Caribbean Paradise Playa del Carmen Hotel Caribbean Paradise Koox Caribbean Paradise Dolce Vita Caribe Beach B&B Playa del Carmen Koox Caribbean Paradise Hotel Playa del Carmen Koox Caribbean Paradise Playa del Carmen Caribbean Paradise Hotel Playa Del Carmen Caribbean Paradise Resort And Spa Dolce Vita Caribe Beach Playa del Carmen Dolce Vita Caribe Beach Dolce Vita Caribe l Carmen ## Frequently asked questions ### Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool? ### How much does it cost to stay at Caribbean Paradise Hotel & Spa - 5th Avenue? ### Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly? ### How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue? ### What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue? ### What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue? ### Where is Caribbean Paradise Hotel & Spa - 5th Avenue located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Caribbean Paradise Hotel & Spa - 5th Avenue Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.0 Location ### 7.8 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 255 8 - Good 265 6 - Okay 165 4 - Poor 75 2 - Terrible 68 ## Reviews ### 8/10 Good #### harmony 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were all kind and helpful. The hotel is kept very clean. ##### harmony Stayed 7 nights in Jan 2026 ### 8/10 Good #### Chris 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Really great location!! If you want to be in the middle of everything on 5th, this is your spot. The music might be a little loud until early am hours on the weekend. So it’s not a quiet get away place… on the weekend. But I wouldn’t complain about traffic and sirens if I stayed in midtown Manhattan either. It’s par for the course. ##### Chris Stayed 3 nights in Jan 2026 ### 8/10 Good #### veronica a 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities It was a wonderful day. Property is located in the very center of fifth Avenue, which is amazing. I didn’t have any issue with the noise at night from the club in front but other people can’t sleep. The price is very reasonable. Don’t need downsize is the smell coming out of the bathroom? It was like a sewer smell. It was very nice property. Staff were very friendly and it was very clean ##### veronica a Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Terry 27 Dec 2025 Disliked: Amenities, property conditions & facilities So my take on boutique hotels is that it's cool if like the unfinished look. It's a small room with minimalist approach. We like the pool right outside our room and the hippy cafe right there. Very convenient location in the centre of the strip. Aside from the lack of toilet paper having to ask for it daily, and the right spaces, it's a meh. ##### Terry Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Joel 7 Dec 2025 Liked: Cleanliness Disliked: Property conditions & facilities The hotel staff were helpful, friendly and all around excellent. The hotel is small and quaint in a great location. The beds and linen were comfy and clean. The rooms are dated however and in need of renovating: Paint chipping, stained counters etc. The pool area is nice but the water was a tad murky. That said, the people working there is what made our experience lovely. ##### Joel Stayed 5 nights in Dec 2025 ### 8/10 Good #### john 26 Nov 2025 Liked: Cleanliness, property conditions & facilities Clean room great staff amazing location !! But … if you want quiet this is not the place for you .. I’d definitely book this place again but the price reflects the noise till about 2 am .. then quiet .. so if your an early riser this is not for you ![](https://a.travel-assets.com/ugc/hotel-reviews/230a795c-2d4d-4880-b466-62a2dafd4f18-1764161332608.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### john Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Maximiano Villarreal 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it. ##### Maximiano Villarreal Stayed 4 nights in May 2025 ### 8/10 Good #### Guy 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location and economy Very well located, right next to the mall that runs through downtiwn Playa del Carmen. Also, very economical for the location and quality of the property. Decorated in an industrial style, was a safe, quiet place to return to at the end of a hectic day ##### Guy Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Lee 8 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super cute spot in the perfect location. ##### Lee Stayed 2 nights in Feb 2025 ### 8/10 Good #### MonTasia 14 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Location is amazing if you dont want to hear night life please dont stay here! It did not bother my family at all we enjoyed it lol. Room smelled like poop the entire time we were there Im not sure if it was just my room but I definitely think they have a plumbing issue. You're not aloud to flush tissue. Also they do not offer wash clothes which I thought was weird they only have drying towels and medium hand towels. They must check your room at check out so plan for extra time when leaving. Pool was dirty. On our last day leaving the power went out in our room walking out the door. They dont have blankets or fitted sheets for the bed so the mattress was exposed because the flat sheet kept sliding off the bed. We made it work we weren't in the room much but these are things I wish I knew before booking. I am black and I felt extremely safe police presence was everywhere. Hope this help someone ##### MonTasia Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Joris 25 Jun 2025 Liked: Cleanliness Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool. ##### Joris Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Lizbeth 12 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything about this place, very convenient location ##### Lizbeth Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Shelly 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again! ##### Shelly Stayed 1 night in Jun 2024 ### 10/10 Excellent #### sergio 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/59b1ef77-6c65-4e68-b6a0-9149ebf82f42-1746372724365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sergio Stayed 1 night in May 2025 ### 10/10 Excellent #### Ariel 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and location. Wonderful staff. ##### Ariel Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Jorge 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s in a good spot everything it’s close to Quinta Avenida ##### Jorge Stayed 3 nights in Aug 2024 ### 8/10 Good #### Robert Marc 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions ##### Robert Marc Stayed 5 nights in Mar 2025 ### 8/10 Good #### Joel 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great bargain. The hotel is in a great location with plenty of options either on premises or in proximity. Our only complaint was how how the hotel room was when arriving due to the old building structure and not running the AC module. The staff was very friendly with the pool being nice and clean. ##### Joel Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Robert 1 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Walking distance to everything Beautiful boutique hotel very friendly staff great location. Will be staying here again ##### Robert Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### gaby 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would stay here again, loved the atmosphere more for a young crowd ! but definitely a good time ##### gaby Stayed 6 nights in Nov 2024 ### 8/10 Good #### Kim Katharina 23 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everybody was very kind and helped us out you can reach everything by walk and the pool on the balcony has a nice atmosphere :) ##### Kim Katharina Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Christine 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing location The hotel is pleasant, and humble, spacious & affordable with all the amenities. The pool was the highlight of our trip and of course the AC. It’s centrally located on 5th avenue with a variety of clubs in every corner. There is a club connected to the hotel so if you’re not here to party I suggest you stay somewhere else noise comes from all angles. Theres a club across the street as well. I can say we had an incredible stay the hotel is clean, communication is clear the workers are the sweetest and do everything to make you feel welcome. Definitely a must stay if you come to playa. So many delicious restaurants around and so close to the beach. 10 out of 10 ![](https://a.travel-assets.com/ugc/hotel-reviews/53471bad-9a97-4abd-9993-79e2bfdc6969-1751942084609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/103b1161-79cb-4bd3-abb9-11a2d0cf1e92-1751942084573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christine Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Rosa 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk were really nice, great location and price. The only thing was the pool. Water even look green ##### Rosa Stayed 5 nights in Dec 2024 ### 6/10 Okay #### Yvonne 18 Feb 2025 Liked: Cleanliness, staff & service Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good. ##### Yvonne Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Sergey 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location. ##### Sergey ## Expedia's Latest Trends ### Hotels > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Mayan Palace Riviera Maya, Playa Pareso ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---