Title: Caribbean Paradise Hotel & Spa - 5th Avenue Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Caribbean Paradise Hotel & Spa - 5th Avenue Art Deco Playa del Carmen hotel connected to a shopping centre, steps from Quinta Avenida ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c260a12a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/8dfb1407.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/010e1664.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/809d9cd4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/4584310f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on 5th Avenue, this tranquil retreat offers relaxation and adventure. Enjoy spa services like hot stone massages and aromatherapy, then head to the outdoor pool with sun loungers and umbrellas. The staff is consistently praised for their helpfulness. 7.4 Good ## Popular amenities - - Parking available - 24/7 front desk - Room service - Pool - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/0f1499dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room with Balcony 9.0 Wonderful 2 reviews ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton bed sheets Rainfall showerhead Private bathroom Hairdryer - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/19f5f43a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Balcony ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton bed sheets Rainfall showerhead Private bathroom Hairdryer - 215 sq ft - Sleeps 4 - 2 Double Beds ![Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/76c9592d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Poolside Double Room 8.0 Very good 1 review ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton bed sheets Rainfall showerhead Private bathroom Hairdryer - 269 sq ft - Sleeps 4 - 2 Queen Beds ![Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/809d9cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Balcony 7.8 Good 6 reviews ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton bed sheets Rainfall showerhead Private bathroom Hairdryer - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c1e16269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Jacuzzi, Balcony and City Views ### Highlights Private indoor hot tub Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton bed sheets Rainfall showerhead Private bathroom - 377 sq ft - City view - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/db462dbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Double Suite with Jacuzzi Balcony and City Views ### Highlights Private indoor hot tub Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton bed sheets Rainfall showerhead Private bathroom - 377 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Double Bed ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/4895c201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 4 ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/0c90f921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 2 ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/a3a6300b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 430 sq ft - Sleeps 2 ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/faf706ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 484 sq ft - Sleeps 2 ## You may also like Ad ![Ping pong, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,285 reviews £135 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f3270ff9-b1c2-442e-9701-6b51a2712cd9&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Caribbean-Paradise-Boutique-Hotel.h1141205.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Caribbean-Paradise-Boutique-Hotel.h1141205.Hotel-Information) ## About the area Located near the beach, Caribbean Paradise Hotel & Spa - 5th Avenue is in Downtown Playa del Carmen neighbourhood and is connected to a shopping centre. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Spend some time exploring the area's activities, including whale watching. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63030%2C-87.07095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PISKqt49xD-re5nuezTIOtG-_qQ=) 5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Mamitas Beach - 6 min walk - 0.4 miles - Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile - Xcaret Eco Theme Park - 12 min drive - 6.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive ### Restaurants - ‪Starbucks - ‬1 min walk - ‪Bloody Mary Food Drinks & Rock - ‬2 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪La Parrilla Playa - ‬2 min walk - ‪Aldo's - ‬2 min walk ## About this property ### Caribbean Paradise Hotel & Spa - 5th Avenue Hotel remodelled in 2019 and located near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as aromatherapy, a body treatment or a facial. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and pool umbrellas - Self-parking (surcharge), tour/ticket information and a 24-hour front desk - A front desk safe, multilingual staff and massage treatment rooms - Guest reviews speak highly of the helpful staff Room features All guest rooms at Caribbean Paradise Hotel & Spa - 5th Avenue have comforts, such as premium bedding and laptop-compatible safes, in addition to amenities, such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch plasma TVs with digital channels - Wardrobes/cupboards and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,516 reviews £30 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,005 reviews £57 includes taxes & fees 6 Oct - 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Pool - Spa - Free WiFi - Restaurant 7.8 Good 220 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 311 reviews £30 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,004 reviews £52 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/2e3f0809.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 292 reviews £36 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle available - Secured, covered parking on site (USD 14 per day) ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Pool gate ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Pool loungers - Pool umbrellas ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Art Deco architecture - Built in 2000 - Designated smoking areas - Mosquito nets - Renovated entire property - February 2019 ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with digital channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 2.5 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: USD 14 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Caribbean Paradise Playa del Carmen Hotel Caribbean Paradise Koox Caribbean Paradise Dolce Vita Caribe Beach B&B Playa del Carmen Koox Caribbean Paradise Hotel Playa del Carmen Koox Caribbean Paradise Playa del Carmen Caribbean Paradise Hotel Playa Del Carmen Caribbean Paradise Resort And Spa Dolce Vita Caribe Beach Playa del Carmen Dolce Vita Caribe Beach Dolce Vita Caribe l Carmen ## Frequently asked questions ### Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM. ### Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue? > Self-parking is available for USD 14 per day. ### What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Caribbean Paradise Hotel & Spa - 5th Avenue located? > Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Caribbean Paradise Hotel & Spa - 5th Avenue Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.0 Location ### 7.8 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 221 8 - Good 248 6 - Okay 157 4 - Poor 69 2 - Terrible 64 ### 8/10 Good #### SILVIA 21 Sept 2025 Liked: Cleanliness, staff & service Disliked: Amenities Affordable, convenient, close to 5th Ave., onsite parking. Negative: You can hear the loud music from the night clubs across the street and next to the hotel ##### SILVIA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### peyton 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my girlfriend stayed here for her birthday, It was a great place right on the strip next too all the fun restaurants and shops . We will definitely be back soon . Some reviews say this place isn’t the best but we didn’t mind the noise at night and the room was super cute and clean . ![](https://a.travel-assets.com/ugc/hotel-reviews/f17e3069-7817-4c2e-87b6-720d7773f818-1755790108060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/62845b32-840a-47dc-9363-3c49bd26945d-1755790108486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df01e712-c649-4cf4-b53b-8ed461ec9797-1755790151338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### peyton Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Maximiano Villarreal 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it. ##### Maximiano Villarreal Stayed 4 nights in May 2025 ### 10/10 Excellent #### Alexandro 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper buen Hotel ##### Alexandro Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jose 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ![](https://a.travel-assets.com/ugc/hotel-reviews/28b0e551-d32c-450a-ab8a-468605e0564c-1755999105554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 7 nights in Aug 2025 ### 8/10 Good #### Evelyn Gutiérrez 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Limpieza ##### Evelyn Gutiérrez Stayed 4 nights in Apr 2025 ### 8/10 Good #### ¡El 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Buen servicio y ubicacion pero había huéspedes ruidosos y remodelaciones en hotel, la alberca es pequeña y poco alumbrada ##### ¡El Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Joaquín 28 May 2025 Liked: Amenities Está en una buena ubicación y la atención muy buena El personal del hotel muy amable ##### Joaquín Stayed 7 nights in May 2025 ### 10/10 Excellent #### Leticia Olinda Meraz 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta muy cerca de la Quinta Avenida, eso te da acceso a muchas tienda, establecimientos de comida, bares. Por consiguiente hay ruido. La verdad es que si se puede dormir con el, al menor es la habitación donde yo me quede. La verdad es que e un hotel cómodo, no tiene restaurante pero tampoco es que lo necesite, por todos lados hay donde comer de todos los gustos. ![](https://a.travel-assets.com/ugc/hotel-reviews/ee8474c7-18b7-48f0-9e83-80543601cbc5-1754417227490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leticia Olinda Meraz Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Joris 25 Jun 2025 Liked: Cleanliness Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool. ##### Joris Stayed 5 nights in Jun 2025 ### 4/10 Poor #### Adanary 10 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Está muy descuidado, mal mantenimiento, dicen que están arreglando el elevador pero es mentira, tiene tiempo descompuesto. Hay mucho ruido en las habitaciones de las orillas por que hay un bar abajo y no apagan la música hasta las 3 de la mañana y no se puede dormir. Nos metimos a la alberca y nos tuvimos que salir al instante por que está fuertisimo el cloro, nos ardía la piel. No es lo que parece. 👎 ##### Adanary Stayed 2 nights in Sep 2025 ### 8/10 Good #### Selene 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo súper bien, solo no recomiendo las habitaciones que están en la alberca, demasiado ruido ##### Selene Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### edgar 7 Aug 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Reserve una habitación y cuando llegue no estaba disponible me dieron una habitación. Que según ellos era más cara que la que yo había rentado y nada horrible y me cambiaron a otro que tenia el jacuzzi adentro de la habitación .... Nada que ver con lo que yo rente ... Lo único bueno es la ubicación.. y el personal .. todos muy amables ##### edgar Stayed 3 nights in Aug 2025 ### 8/10 Good #### Rogelio 14 Jun 2025 Liked: Cleanliness, staff & service, room comfort Esta pequeño pero cómodo, las habitaciones cómodas solo les faltan una sillas. En general por el precio estuvo bien ##### Rogelio Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Victor Leonel 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Opción Muy bonito el hotel, y super bien ubicado, cerca de todo! ##### Victor Leonel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ramón Alberto 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien ubicado ##### Ramón Alberto Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Lee 8 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super cute spot in the perfect location. ##### Lee Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### JOSE FRANCISCO 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities todo perfecto ##### JOSE FRANCISCO Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Hugo A 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walkable. ##### Hugo A Stayed 1 night in May 2025 ### 10/10 Excellent #### Jazmin 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es muy lindo,limpio, gente amable, lo unico malo es el ruido ya que hay un bar en la parte de abajo. ##### Jazmin Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Ale 24 Jun 2025 Liked: Cleanliness te ponen muchas condiciones en el uso de instalaciones, todo tiene un costo aparte que no te mencionan. ##### Ale Stayed 1 night in Jun 2025 ### 10/10 Excellent #### WENDY 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó la ubicación, no usamos el carro porque todo está cerca, sin embargo hay estacionamiento en el hotel, regresaremos sin duda, el personal de 10 y el spa tiene a las mejores!! La mejor experiencia, mil gracias ##### WENDY Stayed 2 nights in Mar 2025 ### 8/10 Good #### Joel 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great bargain. The hotel is in a great location with plenty of options either on premises or in proximity. Our only complaint was how how the hotel room was when arriving due to the old building structure and not running the AC module. The staff was very friendly with the pool being nice and clean. ##### Joel Stayed 4 nights in Mar 2025 ### 8/10 Good #### Severino 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien en general Solo que la habitación no tiene mesa lo cual para mí es imprescindible y son muy estrictos con el tema del check-in y no te dejan entrar antes para la habitación ##### Severino Stayed 3 nights in May 2025 ### 10/10 Excellent #### sergio 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/59b1ef77-6c65-4e68-b6a0-9149ebf82f42-1746372724365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sergio Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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