Title: Beach House Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=9118779&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Beach House Hotel Travelers find secure luggage storage and warm hospitality at this beachside hotel, just steps away from the vibrant energy of Quinta Avenida ## Photo gallery for Beach House Hotel ![Exterior - Beach House Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Beach House Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/d6fd7a8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Beach House Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/1f0b380d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Beach House Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/722ac10f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Room | Iron/ironing board, free WiFi, bed sheets - Beach House Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/c6d26858.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Beach House Hotel captures Playa del Carmen's relaxed essence. Guests enjoy in-room WiFi and secure luggage storage. Visitors consistently praise the staff for their attentive service, enhancing the laid-back atmosphere. ## Reviews 7.8 Good ## Popular amenities - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £26 includes taxes & fees 13 Apr - 14 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Room Standard ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/da90bd59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 3 ### View all photos for Room Premium ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/51032bb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium - 215 sq ft - Sleeps 4 ### View all photos for Basic Room ![Basic Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/74a044b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 9.2 Wonderful 27 reviews - 161 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 1 Single Bed ### View all photos for Superior Room ![Superior Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/d0e8d98f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 Single Bed ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - 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Adults Only Playa del Carmen - Pool - Hot tub - Spa - All-inclusive 9.4 Exceptional 414 reviews £416 includes taxes & fees 9 May - 10 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-5-9&chkout=2026-5-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d6c2c4e5-c1e7-4228-be25-fd1c51efc206&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099903/7b9ad3ae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 2,893 reviews £222 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d6c2c4e5-c1e7-4228-be25-fd1c51efc206&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/a0fc0cf4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - 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Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 71 reviews £104 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d6c2c4e5-c1e7-4228-be25-fd1c51efc206&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/0d0d262d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 5,259 reviews £228 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information?chkin=2026-4-18&chkout=2026-4-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d6c2c4e5-c1e7-4228-be25-fd1c51efc206&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Beach-House-Hotel.h9118779.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Beach-House-Hotel.h9118779.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Beach House Hotel is in the entertainment district and near the beach. Shoppers can visit Quinta Avenida, while everyone can enjoy the natural beauty of Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is another place to visit that comes recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62759%2C-87.07076&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jxCVhGVjNYs_erNe51_oQ2Ow4g8=) Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 1 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 2 min walk \- 0.1 miles - ![Quinta Alegría Shopping Mall](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 2 min walk \- 0.1 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 5 min walk \- 0.3 miles - Central Square 6 min walk \- 0.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 50 min drive ### Restaurants - Aldea Corazón 3 min walk - Porfirio’s 2 min walk - Calle 12 1 min walk - Harry's Grill Prime Steakhouse & Raw Bar 3 min walk - Sonora Grill PRIME 2 min walk ## About this property ### Beach House Hotel Hotel near Playa del Carmen Main Beach Located close to Quinta Avenida and Playa del Carmen Maritime Terminal, Beach House Hotel has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - A 24-hour front desk, smoke-free property and luggage storage - Guest reviews say great things about the helpful staff Room features All guest rooms at Beach House Hotel boast comforts, such as air conditioning, as well as Other conveniences in all rooms include: - Bathrooms with showers - 42-inch TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,901 reviews £35 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 407 reviews £34 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 7.8 Good 1,339 reviews £35 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.8 Good 225 reviews £31 includes taxes & fees 9 May - 10 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-09&endDate=2026-05-10&selected=31902533&PinnedHotelID=31902533&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/w2869h3169x0y0-4c16c902.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 7.6 Good 186 reviews £41 includes taxes & fees 6 May - 7 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-06&endDate=2026-05-07&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/7e8ceee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 7.2 Good 179 reviews £24 includes taxes & fees 9 May - 10 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-09&endDate=2026-05-10&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,279 reviews £46 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Studio Suite | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/241986c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WIN DAY Playa - Hotel Express Zazil-ha - Pool - Free Wi-Fi - Housekeeping - 24/7 front desk 7.6 Good 173 reviews £18 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 6.4 326 reviews £22 includes taxes & fees 9 May - 10 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-09&endDate=2026-05-10&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Parking available 7.6 Good 364 reviews £23 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9118779,92927360,46223173,2793346,31902533) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage ### Guest services - Housekeeping (daily) ### Spa - In-room massages ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch TV with cable channels ### Food and drink - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Safety features at this property include a fire extinguisher, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Koox Playa Hotel Playa del Carmen Koox Playa Hotel Koox Playa Playa del Carmen Koox Playa Beach House Hotel Hotel Beach House Hotel Playa del Carmen Beach House Hotel Hotel Playa del Carmen ## Frequently asked questions ### Is Beach House Hotel pet-friendly? ### How much does it cost to stay at Beach House Hotel? ### How much is parking at Beach House Hotel? ### What time is check-in at Beach House Hotel? ### What time is check-out at Beach House Hotel? ### Where is Beach House Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Beach House Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 217 8 - Good 137 6 - Okay 86 4 - Poor 39 2 - Terrible 40 ## Reviews Verified ### 8/10 Good #### Jaime 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean and staff friendly but very noisy at night with the loud sound from the nearby bars. ##### Jaime Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Jenneca 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff clean rooms and everything works well ##### Jenneca Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Benjamin 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Best hotel I have stayed at... for the price. The rooms were clean. The staff was freindly. Even gave tips for a solo traveler to be safe while visiting the city. Very accomidating, services I get from much higher priced hotels. When I return I will stay again. ##### Benjamin Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Erika 13 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice place to stay if you don’t mind hearing the music from the clubs around you or if you’re into clubbing. It is a bit far from a nice beach entrances, but there’s a nice dock nearby. The shower is a bit confusing to use, but not impossible. The staff is nice and there a cat that receives you at the front desk. ##### Erika Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### LINGYUE 9 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very close to the beach ##### LINGYUE Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Aydin 22 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and the rooms are nice ##### Aydin Stayed 7 nights in Jan 2025 Verified ### 6/10 Okay #### Urbanross 13 Feb 2026 Disliked: Property conditions & facilities I stayed here as a solo traveler. The price is affordable and the location is excellent, especially if you want quick access to shops and transport. The staff were accommodating and helpful throughout my stay. The room itself is basic. The bathroom ceiling had significant mold, the shower had very low water pressure, and there was a noticeable odor in the bathroom. These issues lowered my comfort level and should be addressed by management. On a positive note, I left all my important items and cash on the bed on my first day while the room was cleaned, and everything was still there when I returned. That made me feel the property is reasonably safe. Be aware that the property sits next to several bars, so it can get loud until about 3–4 AM. If you’re a light sleeper, bring earplugs or request a room away from the street if possible. Bottom line: Good value for the price if you need a convenient, budget stay and prioritize location and safety over room quality. Don’t expect luxury; you get what you pay for. ![](https://a.travel-assets.com/ugc/hotel-reviews/22b6081a-cb06-461c-9b85-fc2be9ace299-1770956210354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9265f03-822b-46da-8460-ef19d2541ed2-1770956210844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3bb2b1e-f7f6-4e60-9b14-046fdf8331ca-1770956210646.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db0a70d9-a29d-4689-a3b3-52892bf8e2ed-1770956210755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Urbanross Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Mark 11 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super friendly clean, budget friendly hotel in a great location ##### Mark Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Roxana 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ecelent service nice hotel very clean and comfort only because clubs Their but when u tire u sleep ##### Roxana Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Christian 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice staff,great room, everything was fine. ##### Christian Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Jerzy 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek ##### Jerzy Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Lilian 13 Jan 2025 Liked: Amenities Everything was very good except the night clubs around music noises but the place the receptionist very friendly and nice and very good price for the room, we want to come back 👍👍👏❤️ ##### Lilian Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### Adrian 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place, in Playa del Carmen near around the beach, shoppings, restaurants, the place is safe, clean it's crew is very polite and nice. ##### Adrian Stayed 7 nights in Feb 2024 Verified ### 8/10 Good #### Bernard 29 Feb 2024 Liked: Staff & service Not expensive, quite convenient, and friendly staffs ##### Bernard Stayed 7 nights in Feb 2024 Verified ### 10/10 Excellent #### Verified traveller 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the location is super sweet and helpful, it does stay pretty loud until 3 am so if that's a deal breaker then don't book here. Thr location is super central to everything even to the buses you can book to go thw airport and other cities. ##### Verified traveller Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### jim 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jorge, made sure I was welcome and safe! He provided excellent suggestions for dining. He was extremely polite and friendly. He’s a real asset! ##### jim Stayed 6 nights in Feb 2025 Verified ### 6/10 Okay #### don 23 Jan 2025 Liked: Cleanliness, staff & service Great location, good value for the money. The main issue is the noise from the surrounded clubs. The music plays at full volume until 4am. ##### don Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### P 17 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely well-kept facilities, staffed by helpful, pleasant people. Great experience ##### P Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Cesar 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is well located, people complain about the noise of the bars but its not that bad. The room was always clean, walking distance of everything. ##### Cesar Stayed 4 nights in Mar 2024 Verified ### 8/10 Good #### Andrew 28 Feb 2025 Liked: Cleanliness, staff & service Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good. ##### Andrew Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Sophia 9 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We encountered 3 different staff members and they were all very polite, friendly and helpful! This location is awesome, with convenience stores and pharmacies within a couple minutes walk. The coffee shop attached has great coffee & friendly staff as well. The place itself was clean and had the basics necessary for a comfortable stay (i.e A/C, towels, shampoo, soap). The taco place across the street is truly a gem. Would definitely stay here again! ##### Sophia Stayed 4 nights in Dec 2023 Verified ### 10/10 Excellent #### Keith 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge. ##### Keith Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### ADAN 2 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Does it due Its perfect if you need to sleep and shower. Some noise from surrounding bars does xome through but i had no issues other than that. Front desk people are very kind and helpful, we enjoyed talking with them. ##### ADAN Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### Ajay 13 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Basic nice Hotel for stay, staff is friendly and do needful to keep you comfortable. (location has 3-4 night clubs blasting music late night) very noisy. suggest some soundproofing around doors and windows would help customers sleep peacefully. ##### Ajay Stayed 6 nights in Aug 2023 Verified ### 10/10 Excellent #### David 22 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff very friendly and helpful, the room was spacious and clean with a great fan and air con. Location was excellent amd couldn't be more central to the beaches and entertainment, shopping, restaurants and bars. Only slight negative was the noise from the very nearby night club's, so going to bed before 3 was not a good idea if you wanted to sleep unless you have industrial earplugs. Obviously thats not the hotels fault but could be an issue for some. ##### David Stayed 14 nights in Mar 2024 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - 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