Title: AKBAL Playa - Beach Zone Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # AKBAL Playa - Beach Zone Escape to a tropical paradise with sun-kissed beaches. Unwind by the pool or enjoy refreshing cocktails at the beach bar. ## Photo gallery for AKBAL Playa - Beach Zone ![Private beach nearby, white sand, beach cabanas, sun-loungers - AKBAL Playa - Beach Zone (Playa del Carmen)](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/w1274h1700x0y0-2584bf8d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool loungers - AKBAL Playa - Beach Zone (Playa del Carmen)](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/f6db7824.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment | Terrace/patio - AKBAL Playa - Beach Zone (Playa del Carmen)](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/2aaa79a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle - AKBAL Playa - Beach Zone (Playa del Carmen)](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/0454805e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Studio Suite | Egyptian cotton sheets, premium bedding, pillow-top beds - AKBAL Playa - Beach Zone (Playa del Carmen)](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/3b0a4b47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Mamitas Beach, AKBAL Playa - Beach Zone is a tropical haven with a beach bar and sun loungers on the white sand beach. Enjoy an outdoor pool, concierge services, tour assistance, WiFi in your room and other perks like beach towels and umbrellas. ## Reviews 6.8 ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning - Bar - Kitchen £25 includes taxes & fees 27 Mar - 28 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Comfort Studio Suite ![Comfort Studio Suite | In-room dining](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/7112e187.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge Flat-screen TV Pillow-top bed - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Premier Studio Suite, 1 King Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/793a4eac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Studio Suite, 1 King Bed ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge Flat-screen TV Egyptian cotton bed sheets - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Apartment ![Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/96ee75b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge Flat-screen TV Pillow-top bed - City view - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ## You may also like Ad ![Beach nearby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/38000000/37040000/37033500/37033467/d25a9c65_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 518 reviews £94 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Serenity-Hotel-Boutique.h37033467.Hotel-Information?chkin=2026-3-10&chkout=2026-3-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/805dc076_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 119 reviews £1,265 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,000 reviews £79 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/bc8cee87_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids’ pool 9.8 Exceptional 592 reviews £1,033 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-3-12&chkout=2026-3-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 142 reviews £250 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![Yoga](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1860000/1856100/1856063/84addb69_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Petit Lafitte Beachfront Hotel & Bungalows Playa del Carmen - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 780 reviews [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Petit-Lafitte-Hotel.h1856063.Hotel-Information?chkin=2026-3-12&chkout=2026-3-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,030 reviews £311 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8c15dae5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,397 reviews £253 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,004 reviews £340 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913500/913424/fa62906c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Maya Royale - Adults Only - All Inclusive Riviera Maya - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 2,793 reviews £324 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cf28b9eb-75b4-4500-af69-6b73b96b7e75&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-AKBAL-Playa-Beach-Zone.h71532590.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-AKBAL-Playa-Beach-Zone.h71532590.Hotel-Information) ## About the area Located near a private beach, AKBAL Playa - Beach Zone is in Zazil-ha, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63934%2C-87.06699&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q2-jHBwG9-xaF7lmqrm_iBPl01o=) Av. CTM Zazil-ha, Entre Avenida 10 y Avenida 15, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 8 min walk \- 0.5 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 9 min walk \- 0.5 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 11 min walk \- 0.6 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 13 min walk \- 0.7 miles - Central Square 18 min walk \- 1.0 mile ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 48 min drive ### Restaurants - El Arabe 3 min walk - Roma Spaghetti 3 min walk - Cafe Petit Péche 2 min walk - Quadra Café 3 min walk - Tacos & Tortas 2 min walk ## About this property ### AKBAL Playa - Beach Zone Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, AKBAL Playa - Beach Zone provides amenities such as a beach bar. With a nearby private beach, beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. Guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with sunloungers - Tour/ticket information, beach umbrellas and beach towels - Concierge services and smoke-free property Room features All guest rooms are individually furnished, and feature comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and bathrobes. Other amenities include: - Egyptian cotton sheets and pillowtop mattresses - Bathrooms with showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, separate sitting areas and kitchens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 500 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Parking available 7.6 Good 351 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,821 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/ce18a1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 380 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/7e8ceee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 7.6 Good 155 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 6.4 304 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![36-inch TV with cable channels](https://images.trvl-media.com/lodging/114000000/113920000/113910300/113910250/w1074h1747x0y22-fdd32a91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yukon Ejidal - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 7.4 Good 12 reviews £31 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=113910250&PinnedHotelID=113910250&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/4d4ec522.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santuario Playa Downtown Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 238 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.8 Good 221 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=31902533&PinnedHotelID=31902533&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room, Partial Ocean View (Cabanas Vision) | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/2000000/1170000/1163400/1163348/f66483fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Boutique Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.6 Good 844 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=1163348&PinnedHotelID=1163348&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=71532590,9118779,4252472,92927360,46223173) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - A beach bar ### Things to do - Outdoor pool ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (once per stay) - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Direct access to a private beach - Pool loungers ### Accessibility - No lift ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets - Pillowtop mattress ### Bathroom - Dressing gowns - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Kitchen - Microwave - Refrigerator ### More - Air conditioning - Fan - Individual decor - Individual furnishings - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 11:00 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of USD 5 per pet, per night ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 5 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a security system and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as AKBAL Playa - Beach Zone Hotel AKBAL Playa - Beach Zone Playa del Carmen AKBAL Playa - Beach Zone Hotel Playa del Carmen ## Frequently asked questions ### Does AKBAL Playa - Beach Zone have a pool? ### How much does it cost to stay at AKBAL Playa - Beach Zone? ### Is AKBAL Playa - Beach Zone pet-friendly? ### How much is parking at AKBAL Playa - Beach Zone? ### What time is check-in at AKBAL Playa - Beach Zone? ### What time is check-out at AKBAL Playa - Beach Zone? ### Where is AKBAL Playa - Beach Zone located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## AKBAL Playa - Beach Zone Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 5.2 Amenities ### 7.0 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 10 8 - Good 6 6 - Okay 4 4 - Poor 2 2 - Terrible 7 ## Reviews ### 8/10 Good #### Anne 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff courteous and helpful Room clean Kitchen could have been a little better equipped Had 2cups 2plates 2bowls 2spoons knives and forks and we had to ask for those. Cooktop only had 1burner Location was good, close to 5th ave The area and unit felt safe ##### Anne Stayed 14 nights in Jan 2026 ### 10/10 Excellent #### Melissa 23 Mar 2025 Liked: Cleanliness, staff & service, amenities Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again! ##### Melissa Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Penny 4 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again. ##### Penny Stayed 3 nights in Nov 2025 ### 2/10 Terrible #### stefan 1 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities A lot smoother than it used to be. For a low cost airline is acceptable ![](https://a.travel-assets.com/ugc/hotel-reviews/8c17983a-a35d-463c-b751-e2870b1658d0-1767271140070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### stefan Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### rita 7 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jesus was great! ##### rita Stayed 6 nights in Sep 2024 ### 2/10 Terrible #### James 1 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The Hoyle and staff were very poor ,not!!! Recommend. ##### James Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Luis D 30 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The was not hot water, no parking, not front desk and worst was the bathroom so dirty This place is NOT supposed to be open for public ##### Luis D Stayed 1 night in Jan 2023 ### 4/10 Poor #### JOEL 29 Jun 2024 All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property. It’s important to take care of the basics; don’t make your guests wait in the rain. ##### JOEL Stayed 1 night in Jun 2024 ### 6/10 Okay #### Stanley Keith 20 Nov 2025 Liked: Cleanliness Disliked: Property conditions & facilities Decent room on budget ##### Stanley Keith Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Angel Antonio 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities La atención del Personal amable ##### Angel Antonio Stayed 1 night in May 2025 ### 8/10 Good #### Antonio Basurto 14 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem ##### Antonio Basurto Stayed 3 nights in Aug 2024 ### 6/10 Okay #### José Luis Damián 19 Apr 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Buena experiencia Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme ##### José Luis Damián Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### leticia 3 Aug 2023 Disliked: Cleanliness, property conditions & facilities esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras ##### leticia Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Selene del Carmen 29 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad. ##### Selene del Carmen ### 2/10 Terrible #### JORGE 12 Sept 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación ##### JORGE Stayed 1 night in Sep 2022 ### 2/10 Terrible #### raveen 15 Apr 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't do it. Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place. ##### raveen Stayed 1 night in Apr 2022 ### 10/10 Excellent #### MARCELO 24 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom ! Perto de tudo ! O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio ##### MARCELO Stayed 7 nights in Mar 2022 ### 4/10 Poor #### Wendy 24 Jan 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed. ##### Wendy Stayed 3 nights in Jan 2022 ### 6/10 Okay #### Nereyda 2 Jan 2022 Disliked: Cleanliness, property conditions & facilities Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento. ##### Nereyda Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Alberto 13 Nov 2025 ##### Alberto Stayed 1 night in Nov 2025 ### 8/10 Good #### José Roberto 22 Sept 2025 ##### José Roberto Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Megan 27 Mar 2025 ##### Megan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Eduardo 11 Feb 2025 Liked: Cleanliness ##### Eduardo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Isidro 27 Jan 2025 ##### Isidro Stayed 20 nights in Dec 2024 ### 10/10 Excellent #### Alaska Yuno 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alaska Yuno Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Illusion Boutique Hotel ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Illusion-Boutique-Hotel-By-Xperience-Hotels.h1163348.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [El Faro Oceanfront by Bric](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Faro-Oceanfront-By-Bric.h11547629.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > > [Selina Playa del Carmen - Hostel](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Selina-Playa-Del-Carmen.h21976985.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Mayan Palace Riviera Maya, Playa Pareso ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > > [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---