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At one time the Leela was the only really fine hotel near the Mumbai airport. Although it is still a comfortable experience, it is no longer the only, nor the best in that area. Given this situation, I was surprised to find that the elderly male concierge was unpleasantly gruff and officious with ...
Excellent hotel. I really enjoyed my stay there, everything is smooth. Airport pickup as expected, check in is smooth, even at 2 am, staff was very nice and professional, room was in prestine condition. If not foe a small glitch, it would be perfect. My room key did not work, and I was surprised ...
Overall it was pretty good, but the hotel needs some investment to raise the standard. It looks and feels somewhat worn out. In our meeting room, the walls were marked up and the staff didn't plan the switch over to our event very smoothly. It was highly rushed and stressful to change the setup from ...
From the start to finish this hotel always amazing service. I really have never been treated better anywhere . When I am in Mumbai I always stay here as much as I can .
We wanted to book a taxi to Pune. We were quoted a price that was double what e were told by a friend who had actually hired a cab on that route just a week before. Our room rate did not include breakfast but were offered a breakfast buffet at Rs 1,100 or so plus taxes per person. That is way too ...
love the luxury of this hotel. Kids thouroughly enjoyed all facilities including the many items on the scrumptious buffet. Staff was so helpful including Mr. Hemant and the gentleman who served us food when we arrived late at the hotel. Thank you so much. We will definitely plan to stay here ...
We were initially assigned a room that was close to noisy construction work. After complaining, we got moved to a higher floor, which was really nice and quiet. It would have been if the staff would have done that without us complaining.
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