- Liked: Cleanliness
Not what we expected but doable.
This is a commuter hotel. From a foreign tourist perspective it did not meet our expectations or fulfilled its description online. Hot water is turned off during the day. Reception did not warn us and we had to ask twice to have it available for our stay (our wedding). Double occupancy rooms were not provided with enough towels or bedding due to instructions by management that only one commuter stays in a room. We had to ask 4 times before being given a second comforter for a two bed room. The only upside was the restaurant. The food and staff at the restaurant were extremely good and made us feel special. A nice change from the rest of the stay. The reception staff was polite but not sure what happened but we had to repeatedly ask for the same basic things ( enough towels, robes, blankets, hot water etc). The rooms were large but for a 5 year old hotel in desperate need of updating. Especially bathroom fixtures (like malfunctioning toilets and shower fixtures) and grimy light switches and loose outlets. The carpets in hallways need deep cleaning and a paint refresh would be best. I’d say this should be rated a local 3 star commuter hotel rather than 4 star international hotel. The location is good but not suitable for tourists walking at night to restaurants. It fulfilled our needs but wasn’t at all what we expected from the description online prior to booking.