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Overview of The Emerald - Hotel & Service Apartments

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Guest reviews

3.5 / 5Good
121 reviews
Guests rated this property 3.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationLilavati Hospital6 min drive
Popular LocationUniversity of Mumbai8 min drive
Popular LocationJuhu Beach12 min drive
AirportMumbai (BOM-Chhatrapati Shivaji Intl.)24 min drive

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  • 1 Bedroom Suite

    Room amenities

    • 645 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • 2 Bedroom Suite

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 6
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Deluxe Room

    Room amenities

    • 270 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Studio

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Superior Room

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details

About this area

Mumbai

Located in Mumbai, The Emerald - Hotel & Service Apartments is in the business district and near the beach. The area's natural beauty can be seen at Juhu Beach and Sanjay Gandhi National Park, while KidZania Mumbai and Film City are popular area attractions. Consider JioGarden for a night out or Andheri Sports Complex if you're travelling with kids.

Visit our Mumbai travel guide
Map
Popular Location

What's nearby

  • Lilavati Hospital - 6 min drive
  • University of Mumbai - 8 min drive
  • Bandra Kurla Complex - 8 min drive
  • U.S. Consulate General - 9 min drive
  • Juhu Beach - 12 min drive

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • Chakala Metro Station - 7 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 24 min drive

Restaurants

  • Sapphire — 1 min walk

About this property

The Emerald - Hotel & Service Apartments

Family-friendly Mumbai hotel in Juhu, near Juhu Beach
A full-service spa, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 67 individually decorated rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, guests will find LED TVs with satellite channels and DVD players, and other amenities include 24-hour room service and minibars.
The Emerald - Hotel & Service Apartments offers 67 forms of accommodation with DVD players and minibars. This individually decorated accommodation includes day beds. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the hotel include a fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The White Lotus Spa. Services include facials and body treatments.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free in-room WiFi has a 4-device limit

Parking and public transport

Free self parking
Free valet parking
Limited parking spaces
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service

Food and drink

Free buffet breakfast available daily 7:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
Hindi

Business services

24-hour business centre
2 meeting rooms
Computer station
Conference centre (2153 square feet of space)

Outdoors

Garden

Spa

Body treatments
Facials
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Feather duvet
Egyptian cotton sheets
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)
Select comfort bed

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

21-inch LED TV
DVD player
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Individually decorated
Iron/ironing board (on request)
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between noon and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for INR 1000.0 per night.
Free cots (infant beds)

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 900 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Emerald Hotel Service Apartments Mumbai
Emerald Hotel Service Apartments
Emerald Service Mumbai
The Emerald - Hotel & Service Apartments Hotel
The Emerald - Hotel & Service Apartments Mumbai
The Emerald - Hotel & Service Apartments Hotel Mumbai

Guest reviews

5 - Excellent
20
4 - Good
51
3 - Okay
29
2 - Mediocre
12
1 - Poor
9
3.5
Cleanliness
3.6
Service and Staff
3.0
Amenities
3.3
Property condition

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

The staff and their services are commendable but facility conditions are falling down and rather poor. Several leakages, noises were observed. A lot of essential items were unavailable in the kitchen.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness
  • Disliked: Staff & service

Staff was the worst. Seems like they didn’t care for their customers. Waited long time for toothpaste. Didn’t get the correct room.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff, pleasant room, fantastic food. Wi fi was pretty poor, except for that a terrific place

Stayed 7 nights in Dec 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was clean and the service was excellent - if called for. The food from the attached restaurant was very nice not to mention being conveniently close. Everything was as advertised and I would be happy to go back there.

    Stayed 8 nights in Nov 2019