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Overview of Taj Santacruz

Photo gallery

Guest reviews

4.7/5 Exceptional
249 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Highlights

AirportMumbai (BOM-Chhatrapati Shivaji Intl.)11 min drive
Popular LocationJuhu Beach15 min drive
Popular LocationMIDC Industrial Estate15 min drive
Popular LocationU.S. Consulate General16 min drive

Choose dates to view prices

  • Presidential Suite, Multiple Beds, Business Lounge Access (Runway Facing)

    Room amenities

    • 4500 sq ft
    • City view
    • Sleeps 5
    • 2 King Beds
    More details
  • Luxury Room, 1 King Bed, Pool View

    Room amenities

    • 580 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Luxury Room, 1 King Bed, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Taj Club, Room, 2 Single Beds, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Grande Luxury, Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 1575 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More details
  • Luxury Room, 1 King Bed (Tranquility)

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Taj Club - Tranquility, 1 King Bed

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Luxury Suite, 1 King Bed

    Room amenities

    • 1000 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed

    Room amenities

    • 800 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed
    More details
  • Taj Club, Room, 1 King Bed, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Luxury Room, 2 Single Beds, City View

    Room amenities

    • 580 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Luxury Room, 1 King Bed (Runway View)

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Luxury Room, 2 Single Beds (Runway View)

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Taj Club, Room, 1 King Bed, View

    Room amenities

    • 581 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Mumbai

In the city centre and near a train station, Taj Santacruz is in an area with good airport proximity. Mohammed Ali Road and High Street Phoenix Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit KidZania Mumbai and Film City. Looking to enjoy an event or a game while in town? See what's going on at MMRDA Grounds, or consider a night out at JioGarden.

Visit our Mumbai travel guide
Map
Popular Location

What's nearby

  • Bandra Kurla Complex - 14 min drive
  • Juhu Beach - 15 min drive
  • MIDC Industrial Estate - 15 min drive
  • Lilavati Hospital - 15 min drive
  • U.S. Consulate General - 16 min drive

Getting around

  • Chakala Metro Station - 4 min drive
  • Mumbai Vile Parle Station - 15 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 13 min drive

Restaurants

  • Tiqri — 1 min walk
  • China Inc. — 1 min walk

About this property

Taj Santacruz

Luxury Mumbai hotel in Vile Parle East with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 279 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, DVD players and LED TVs.
Taj Santacruz offers 279 forms of accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.
Jiva Spa has 2 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.
Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: INR 1250 for adults and INR 700 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service

Things to do

Full-service spa
Health club
Lifeguards on site
Outdoor pool
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Cots/infant beds (surcharge)
Dry-cleaning service
DVD player
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Hindi

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (15000 square feet of space)

Outdoors

Garden
Lifeguards on site
Pool umbrellas

Spa

2 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Cots/infant beds (surcharge)
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

40-inch LED TV
TV/satellite channels
DVD player
iPod dock
MP3 dock

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2 PM and 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 1500.0 per day.
Cots (infant beds) are available for INR 1500.0 per day

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1250 for adults and INR 700 for children (approximately)
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: INR 1500.0 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Frequently asked questions

Can I cancel my reservation for free at Taj Santacruz and receive a full refund?
Yes, Taj Santacruz offers free cancellation on select room rates, because flexibility matters! Please refer to Taj Santacruz cancellation policy on our site for more details about any exclusions or requirements.
Does Taj Santacruz have a pool?
Yes, this property has an outdoor pool.
Is Taj Santacruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
There is free parking nearby.
What time is check-in at this property?
Check-in is from 2 PM to 5 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of INR 1500 per vehicle, one-way, applies.
Where is this property located?
Located in Vile Parle East, this luxury hotel is 2.8 mi (4.4 km) from Juhu Beach and 2.8 mi (4.5 km) from MIDC Industrial Estate. Bandra Kurla Complex is 3.6 mi (5.8 km) away. Mumbai Vile Parle Station is 15 minutes by foot.

Guest reviews

4.7
Exceptional
5 - Excellent
198
4 - Good
35
3 - Okay
8
2 - Mediocre
3
1 - Poor
5
4.8
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Taj Hospitality

Very Joyful Family Stay, Excellent and Very Prompt, Caring Services, Receptionist who booked our Room is very nice, caring and Concerned for our comfort and satisfaction

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Understanding!

Wonderful stay. I had an issue with my Credit Card at check-in but they allowed me to straighten it out the next morning.

Stayed 1 night in Feb 2020

1/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've been staying at Taj Santacruz for 3 years in a row, it's become a tradition for us on our December holidays. This time was even more special thanks to sous chef Jhonny who looked after us with his personalised time and attention to detail. He showed what great hospitality and customer service is about, a big shout out to him and all the others (Jayesh, Vijay & the team) at the breakfast. Thanks for giving us great memories.

Stayed 3 nights in Dec 2019