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We thoroughly enjoyed our 3 night stay including airport transfers at the Taj President Mumbai. Fabulous breakfast buffet, super location, clean bright comfortable rooms and great hotel amenities including relaxing outdoor terrace and pool area and spa. Staff were attentive, responsive, friendly ...
there is no smoking zone on L level and if one does go out there are no ash trays or bins to stub cigs. Pls get this resolved , if thre is one then the staff does not know about it. I did ask your staff about the smoking zzone. Varun
Breakfast and club room lounge was very nice enjoyed our stay like to thank all the staff special thank you to Garv Roy the waiter for a great service
The Trident is an island of calm and comfort in an exciting but chaotic city. The hotel has a wonderful location and a beautiful pool overlooking Marine Drive and the Arabian Sea, but I was most impressed by the staff. From the doormen to the desk staff to the waiters at the excellent breakfast buffet, ...
Rude staff at concierge/ Bellboy didn’t carry luggage to the car / Breakfast Bakery is not fresh and up to the mark/ Preference of smoking rooms to be asked when checking in which resulted in change of rooms twice/ Cost of cigarette is very high compared to other 5 star hotels... It is unbelievable ...
Very comfortable, staff very obliging. Food and service of good quality both at the Italian ( Evening meal) and breakfast in the normal restaurant.
Lovely hotel to stay in. Location wise, there's nothing much around (a bit of a slummy area). But within the hotel, it's like an oasis. Staff are wonderfully welcoming, and I'd like to extend my gratitude and appreciation to concierge staff Prateek and Diptya (hope I got their names right), for helping ...
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