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Don’t go during wedding season. The staff has no control or takes control of the wedding partiers and lets them until 3 or 4 in the morning and not say anything. Other than for that the staff is wonderful especially Manish. He always had a smile.
Generally very good service. Restaurant could be a little quicker.
Breakfast and club room lounge was very nice enjoyed our stay like to thank all the staff special thank you to Garv Roy the waiter for a great service
The Hotel was very Awesome and every thing was perfect and My baby girl enjoyed a lots of walking in the lobby she is 11 months old and she is very happy to walk in the lobby..
Great hotel, not many vegan options for food. However once you explain what vegan is Taj will happily make you vegan food. Staff need to be educated on different dietary requirements as they sometimes bought over food which isn’t vegan (luckily enough we noticed) other than this the hotel is ...
I’ve stayed in various hotels in all areas of Mumbai, and so far the staff, the cleanliness, and the food all beat the rest!! Absolutely recommend and will stay here every time I am in town!! Excellent as Indian hotel and great as International hotel standards go.
The staff are amazing food great rooms the best the check in was very quick and also booking of a car for transfer was very easy
The stay was comforting and hassle free. Rom service in particular is extremely efficient. The hotel is located in the hub of Thane and very convenient.
there is no smoking zone on L level and if one does go out there are no ash trays or bins to stub cigs. Pls get this resolved , if thre is one then the staff does not know about it. I did ask your staff about the smoking zzone. Varun
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