Lovely service - welcoming and helpful. In a brilliant position right on the main square. It's crazy outside and brilliant fun, but it's lovely to come into this oasis of peacefulness.
Practically the service was great - organising day trips, bringing refreshing mint tea.
We stayed as a family, and the pool was small but lovely. However, I think this hotel is best suited to couples. Very romantic and absolutely stunning Morrocan decoration.
Only criticism - slightly unpredictable plumbing with hot water in the shower going hot/cold/hot/cold. But not enough to drop any stars.
Pictures do not do justice to how beautiful this hotel really is. It's a beautiful environment. Probably the best five star I've ever been to and would definitely return. I would just say that for the cost and calibre I would have hoped that bottled water would come free but this is not so! You get a big bottle free when you arrive but from then onwards it's 15dirhams for a small bottle. That's the only negative I can say really it was absolutely amazing. Staff are so lovely. I used the hammam at the spa and loved the fact that when I asked for a recommendation as to which treatment to have, I was recommended the most authentic option. This would have been the easiest
Opportunity for the hotel to suggest something higher priced as the authentic hamMam was the cheapest but they were honest and said if I wanted the traditional hammam to get the lowest costing option. thank you for a wonderful stay! The hotel even had one of the staff chaperon us to jamA el fna as we were nervous going alone at night as two women. All over fab! They wrote happy birthday in Rose petals for me as a surprise!
This riad is in a great location within the Medina. The room was incredibly clean and the A/C worked very well. The room was on the ground floor but was very quiet and comfortable. Airport transfer very smooth. I'd definitely stay at this riad again in the future.
Designated a UNESCO World Heritage Site in 1981, Medina, in Fes-al-Bal, Morocco is the prime commercial center of this city of 1 million. Home to 10,539 retail businesses, it is surrounded by high walls and not accessible by motor vehicle.
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