expedia

Overview of El Fenn

Photo gallery

Guest reviews

4.7 / 5Exceptional
91 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning

Map

Explore the area

Popular LocationJemaa el-Fnaa5 min walk
Popular LocationSouk of the Medina6 min walk
Popular LocationKoutoubia Minaret7 min walk
AirportMarrakech (RAK-Menara)15 min drive

Choose dates to view prices

  • Room (Extra large)

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 1 King Bed
    Show details
  • Room (Medium)

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Room (Large)

    4.2/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    Show details
  • Suite (Plunge pool)

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 2
    • 1 King Bed
    Show details
  • Family Suite, 2 Bedrooms

    Room amenities

    • 807 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds
    Show details
  • Family Suite, 3 Bedrooms

    Room amenities

    • 969 sq ft
    • Sleeps 6
    • 3 Queen Beds
    Show details

About this area

Marrakech

Located in Marrakech's Medina neighbourhood, El Fenn is in the city centre. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Menara Gardens and Oasiria Water Park. Le Jardin Secret and Agdal Gardens are also worth visiting.

Visit our Marrakech travel guide
Map
Popular Location

What's nearby

  • Jemaa el-Fnaa - 5 min walk
  • Souk of the Medina - 6 min walk
  • Le Jardin Secret - 6 min walk
  • Koutoubia Minaret - 7 min walk
  • Marrakesh Museum - 10 min walk

Getting around

  • Marrakech Central Station - 3 min drive
  • Marrakech (RAK-Menara) - 15 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering Moroccan cuisine. Serves breakfast, lunch and dinner daily. Reservations required.

About this property

El Fenn

Luxury Marrakech riad in Medina, walk to Jemaa el-Fnaa
Along with 3 outdoor pools, this riad has a full-service spa and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a rooftop terrace and massage/treatment rooms. All 29 individually decorated rooms feature WiFi and minibars. Guests will also find room service, free bottled water and hairdryers.
El Fenn offers 29 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. This Marrakech riad provides wireless Internet access for a surcharge.
Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
3 the outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Property amenities

Internet

Available in all rooms: WiFi (EUR 0 per stay)
Available in some public areas: Free WiFi

Parking and public transport

Return airport shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 7:30 AM–10 AM
1 restaurant
2 bars/lounges
Room service available

Things to do

3 outdoor pools
Full-service spa

Family friendly

3 outdoor pools
Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Lift
Front-desk safe
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Arabic
English
French
Italian

Outdoors

BBQ grill(s)
Garden
Rooftop terrace

Spa

2 treatment rooms
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Turkish bath/hammam

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Cots/infant beds (surcharge)
Climate control (heating)
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer

Food and drink

Free bottled water
Minibar

More

Desk
Individually decorated
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 25.0 per night

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night
  • Service fee: EUR 5 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

Property is also known as

El Fenn Riad
El Fenn Marrakech
El Fenn Riad Marrakech

Frequently asked questions

Can I cancel my reservation for free at El Fenn and receive a full refund?
Yes, El Fenn offers free cancellation on select room rates, because flexibility matters! Please refer to El Fenn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at El Fenn?
As of 30 May 2020, prices found for a 1-night stay for 2 adults at El Fenn on 1 Jun 2020 start from £384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does El Fenn have a pool?
Yes, this property has 3 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at El Fenn?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Medina, this luxury riad is within a 10-minute walk of High Atlas and Jemaa el-Fnaa. Avenue Mohamed VI and Palais des Congres are also within 2 miles (3 km).

Guest reviews

4.7
Exceptional
5 - Excellent
72
4 - Good
14
3 - Okay
3
2 - Mediocre
0
1 - Poor
2
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.

Stayed 10 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A magical place to stay. One of the best hotels i have stayed.

Stayed 3 nights in Nov 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El Fenn is such a beautiful hotel, the art and decor are perfectly curated and the rooms are each so unique and interesting. The staff and service was perfect, food was great, water available everywhere, great amenities in the bathroom. Also went to the spa for the Royal Hammam treatment and really enjoyed it.

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect experience, Lovely management and staff. My first and always options in Marrakech

Stayed 4 nights in Jul 2019