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This Riad Jona was wonderful. The staff was friendly, honest and made you feel like family as soon as we arrived. Lassin provided us a map of the city and suggested where to go and how much to barter for items in the market and taxis. Throughout our visit he kindly suggested restaurants and made ...
My sister and I decided very last minute to visit Marrakech on a whim! We had some difficulty booking a reasonable hotel on short notice but were luckily able to snag a room at Riad Sapphire. We were welcomed with delicious mint tea and pastries upon arrival. The staff were very helpful and extremely ...
A very homely place. It did have a very relaxed and quiet feel. Think holiday inn in a good neighborhood. The staff was courteous. I would stay here again for sure. Not major issue checking in or out. Everything is in walking distance plus there is a healthy supply of taxis and horse carriages right ...
Hotel was on the whole very pleasent. Food choices for vegetarians could have been better and concerned that staff were contaminating the meat and non meat dishes. Cocktails round the pool bar could have been better but ones at main bar was amazing. Staff was attentive and friendly and the guest ...
Checked in on time although it was busy. Friendly staff. The rooms are big and air conditioned. The Moroccan sofa beds are generally comfortable and make the room looks spacious.
The hotel was clean and comfortable. The staff were mainly unwelcoming and struggled to smile. The only staff member who deserves a mention is the shuttle bus driver - Samir.
Hotel has big touch of local culture, unfortunately feels rather old and things are broken, sink in the room etc. Also no visits possible in the hotel pool or for ridiculous 40 eur a hour. They are trying the best though by delivering during the night, taking care of you everywhere.
All the sinks are block one of the waiter charge me 25 dirham for The bottel of water No door lock in the bathroom and the toilet only few people staff speak English or understand
A really nice introduction to Marrakech. Hotel was like straight out of '1000 and 1 nights' Lots of nice sitting areas. Great pool. Nice restaurant. Fantastic breakfast. One of the nicest hotels I've ever stayed at. Very comfortable and welcoming for a single femaleof 'a certain age'
Great location & staff. Breakfast was amazing to sit on the roof and enjoy the view of Marrakech. Walking distance to the souks & main square. Also right around the corner from a great restaurant (Fandouks) which also served wine which was a nice treat!
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