2Ciels Boutique Hotel & SPA

Photo gallery for 2Ciels Boutique Hotel & SPA

Primary image
2 outdoor pools
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of 2Ciels Boutique Hotel & SPA

VIP Access

2Ciels Boutique Hotel & SPA

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000

Explore the area

  • Popular LocationMarrakech Plaza7 min walk
  • Popular LocationAvenue Mohamed VI11 min walk
  • Popular LocationPlace Bab Doukkala15 min walk
  • AirportMarrakech (RAK-Menara)13 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Marrakech

2Ciels Boutique Hotel & SPA is located in Gueliz, a neighbourhood in Marrakech, and is near the airport. Koutoubia Minaret and Palais des Congres are notable landmarks, and if an activity is on the agenda, visit Royal Tennis Harti. Majorelle Gardens and Le Jardin Secret are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Grand Poste Gueliz - 5 min walk
  • Marrakech Plaza - 7 min walk
  • Royal Tennis Harti - 10 min walk
  • Avenue Mohamed VI - 11 min walk
  • Place Bab Doukkala - 15 min walk

Getting around

  • Marrakech Central Station - 18 min walk
  • Marrakech (RAK-Menara) - 13 min drive

Restaurants

  • Bistro Thai - 2 min walk
  • Le Warner - 5 min walk
  • L'Adresse Café Restaurant - 5 min walk
  • Dino Gelato italiano - 5 min walk
  • 16 Café - 6 min walk

About this property

2Ciels Boutique Hotel & SPA

Art Deco Marrakech hotel in Gueliz, near Royal Tennis Harti
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and 2 coffee shops/cafes are on-site.
2Ciels Boutique Hotel & SPA offers 85 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 48-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Marrakech hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with hot springs/mineral springs, a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Languages spoken

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 5.00 km

Food and drink

  • Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Le Patron de la Mer
  • Le Club Bar
  • Lola SkyLounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 28 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per day
  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 28 per vehicle
  • Rollaway bed fee: EUR 28 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

2Ciels Hotel Boutique Marrakech
2Ciels Boutique Marrakech
2Ciels Boutique
2Ciels Boutique Hotel Marrakech
2Ciels Boutique Hotel
2Ciels Hotel Boutique
2Ciels Boutique Hotel SPA
2Ciels Hotel Marrakech
2ciels & Spa Marrakech
2Ciels Boutique Hotel & SPA Hotel
2Ciels Boutique Hotel & SPA Marrakech
2Ciels Boutique Hotel & SPA Hotel Marrakech

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 423 out of 645 reviews
5 - Excellent 66%
Rating 4 - Good. 184 out of 645 reviews
4 - Good 29%
Rating 3 - Okay. 21 out of 645 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 645 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 645 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great we booked again! Amazing hotel, close to everything with great staff and facilities. The breakfast is brilliant, it’s worth it for that alone. The rooftop pool has a great atmosphere and is a must.
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE - This hotel and its manager are unprofessional and the poor staff has to deal their rudeness. This place is at most a dressed up 3 star hotel. During the first 2 nights of our stay, we had no proper shower as the water kept going from hot to cold. When we brought this to the manager's attention, he was very rude to us and made it sound like we were the only ones having this issue. We in fact spoke to other people on our floor and they had the same complaint. After reporting that the issue was fixed, on the second day, we experienced the same problem. Guess what - the technician who came and even the front desk receptionist admitted that this had been a problem before! I was staying in room 105 and my father in room 109. Everytime they came to look at the shower, they left dirty shoe prints on the tile and could honestly care less. We had one day of a proper shower out of the 3 nights we stayed there, when this was reported to the staff, their response "It's ok". The manager agreed to compensate us for 2 nights for both rooms but when Expedia contacted them, they declined to make good on their original agreement. The worst attitude and treatment I have ever received. The beds were frankly horrible, there are no little items you would expect from a nice 4 star hotel (i.e. showercap). I wouldn't have spent time writing this but the false advertising and high ratings/reviews here are very misleading. I wouldn't want anyone else to experience this.
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amenities. The hotel rooftop was buzzing and we went in February. The staff was polite and helpful. You do have to pay to use the steam room as it is part of the hammam service which was great and the ladies who do it are great.
Stayed 4 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022