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El Andalous Lounge & Spa Hotel

Photo gallery for El Andalous Lounge & Spa Hotel

Featured image
Minibar, in-room safe, free cots/infant beds, free WiFi
View from Room
Minibar, in-room safe, free cots/infant beds, free WiFi
Minibar, in-room safe, free cots/infant beds, free WiFi

Overview of El Andalous Lounge & Spa Hotel

El Andalous Lounge & Spa Hotel

4 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
Av du President Kennedy, Hivernage, Marrakech, 40020

Explore the area

  • Popular LocationAvenue Mohamed VI2 min walk
  • Popular LocationMenara Gardens18 min walk
  • Popular LocationKoutoubia Minaret18 min walk
  • AirportMarrakech (RAK-Menara)5 min drive

Choose dates to view prices

About this area

Marrakech

El Andalous Lounge & Spa Hotel is located in Hivernage, a neighbourhood in Marrakech, and is in the city centre and near the airport. Jemaa el-Fnaa and Saadian Tombs are local landmarks, and some of the area's activities can be experienced at Royal Tennis Harti and Atlas Golf Marrakech. Menara Gardens and Le Jardin Secret are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Avenue Mohamed VI - 2 min walk
  • Menara Mall - 6 min walk
  • Palais des Congres - 11 min walk
  • Menara Gardens - 18 min walk
  • Koutoubia Minaret - 18 min walk

Getting around

  • Marrakech Central Station - 2 min drive
  • Marrakech (RAK-Menara) - 5 min drive

Restaurants

  • Granada — 1 min walk
  • Al Amiria — 1 min walk
  • Extrablatt - 6 min walk
  • So Lounge - 7 min walk
  • Lotus Club Marrakech - 8 min walk

About this property

El Andalous Lounge & Spa Hotel

4-star Marrakech hotel in Hivernage with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a nightclub, a health club and a bar/lounge. All 195 rooms offer free WiFi, balconies and LCD TVs with satellite channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.
El Andalous Lounge & Spa Hotel offers 195 forms of accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include a bath, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Andaloucia Spa has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • Business centre
  • Conference centre (7535 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathtub
  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Andalous
El Andalous Hotel
El Andalous Hotel Marrakech
El Andalous Marrakech
El Andalous Lounge Hotel Marrakech
El Andalous Lounge Hotel
El Andalous Lounge Marrakech
El Andalous Lounge
El Andalous Lounge & Spa
El Andalous Lounge Spa Hotel
El Andalous Lounge & Spa Hotel Hotel
El Andalous Lounge & Spa Hotel Marrakech
El Andalous Lounge & Spa Hotel Hotel Marrakech

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 59 out of 353 reviews
5 - Excellent 17%
Rating 4 - Good. 120 out of 353 reviews
4 - Good 34%
Rating 3 - Okay. 100 out of 353 reviews
3 - Okay 28%
Rating 2 - Poor. 37 out of 353 reviews
2 - Poor 10%
Rating 1 - Terrible. 37 out of 353 reviews
1 - Terrible 10%

3.5/5

Cleanliness

3.5/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Old hotel , service was correct , but is not as 4 star hotel, old instalatiin without renovation , we miuved to an other jotel after 3 nights , and the new ine was as pic shows nit like this one, pic are bulshiit
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok experience
Mostly an amazing experience. The food was pricey so my advice is to go out and eat much cheaper. The room had a smell and ironing service was terrible so just take your own iron lol.
Stayed 4 nights in Feb 2020

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities
The overall experience was not good, my husband and I were forced to sleep on a different bed because the hotel could not get us a king/queen size bed room (note that the room was reserved in October 2019 for two nights in Jan 1 &2 2020). Not sure how much more notice would have qualified us to get a decent king or even queen size room! We were told we would get another room the next day but we were literally ignored the next morning-not so great service. However, one of the staff member was very king to us (greeted us at the taxi, took our luggage in our room, would even open the door every time he would see us coming).
Stayed 2 nights in Jan 2020

1/5 Terrible

Disliked: Staff & service
Stayed 4 nights in Dec 2019

2/5 Poor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
disappointed
This would be our first trip to Morocco and this hotel looked so nice , ideal to want we were looking for It looked beautiful to me on the pictures and I was hoping that I would enjoyed a Relaxed stay But it became a nightmare after i checked in please to anyone do not stay at this hotel please I repeat : do not stay at this hotel in Marakesh Morocco. For this price you can get other hotels or newer hotels with a better accommodations This booking at the El andalous lounge and spa hotel was a huge mistake ad i end up loosing my money on the booking because of their policy. I have no words to describe how people can fool others by placing outdated pictures on a hotel site as famous as hotel.com but it needs to be put out because I booked this hotel for six nights and I even booked two rooms to be comfortable because on hotels.com I saw all these beautiful pictures of beautiful bedrooms and bathrooms of this hotel El andalous but definitely this hotel is in desperate need for renovation. Specially the bedrooms and bathrooms and the pool area. So please people do not be fooled by pictures I was fooled by outdated pictures but the real thing is different as soon as I arrived not even stepping inside I was asking my daughters if this was the right hotel ?? Did the taxi driver drop us somewhere else ?? I couldn’t believe that this was the hotel I booked !! At the front desk the first thing I asked the receptionist was if this was the el andalous hotel lounge and spa?
Stayed 6 nights in Nov 2019