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From the moment we arrived until the second we left we received the most professional and friendly service. From the calming atmosphere of the entrance to the huge and very clean bedroom. We cannot fault our stay here. We were two young girls travelling alone and the riad was an oasis of calm with ...
Great facilities especially pools, spa and room sizes. Enjoyed the mall attached to the hotel which offered alternatives to hotel restaurants. Some housekeeping processes need improvement. Hence the grading of OK rather than excellent.
Seems understaffed. Ordered dinner 2 nights, once dinner was served each evening the attendant never returned to offer beverage or desert. I asked prior to ordering services: massage and food, asked if I could use a credit card and when told yes. At check out was told no, until I said I had no money. ...
Loved the location of this hotel it was lovely, there were loads of orange trees that let off this beautiful fragrance, took my wife there for our anniversary booked all inclusive food was lovely and we weren't far if we wanted to go out
Very pleasant stay. Hotel is beautiful, very clean, friendly staff and the service is excellent. I can highly recommend it
Really nice hotel with amazingly helpful staff. Spa wasn't the best but when raised with hotel management get sorted refunds and were very apologetic. Close to clubs and amazing restaurants and bars. Location is 10/10!
Wonderful staff who could not do more to help! Great location, 10 min walk to main square and souks. Lovely roof terrace for sunbathing and the odd afternoon glass of wine 😀. Airport transfers organised by hotel and were faultless. I would recommend when leaving the Riad at the end of your trip ...
Very nice hotel, with impressive pool, good size room with balcony, and comfy spa facilities incl. heated swimming pool. Good standing overall and professional staff. Main flip side is the location, Agdal gardens, which is the new hotel area and takes a 15-20mns taxi ride to get to Gueliz or Medina. ...
Spacious and opulent. Large bedrooms and bathrooms. Relaxing gardens and very large swimming pool. Beds could be more comfy. Lots of staff not a lot of clients when I visited. Expensive food snacks and drinks.
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