- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location
Always an enjoyable stay- con
Stayed 3 nights in Feb 2020
Photo gallery
Guest reviews
Very good
613 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech
Explore the area
Bab El Djedid2 min walk
Koutoubia Minaret10 min walk
Menara Mall14 min walk
Marrakech (RAK-Menara)6 min drive
Choose dates to view prices
Standard Room
Standard Room
More detailsRoom amenities
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Features a private balcony
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and 24-hour room service
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Doorbell and phone notification, low-height door lock, roll-in shower, wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Room
Standard Room
More detailsRoom amenities
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
Features a private balcony
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and 24-hour room service
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Doorbell and phone notification, low-height door lock, roll-in shower, wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Superior Room
Photos of Superior Room
Superior Room
More detailsRoom amenities
- Sleeps 3
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed
Features a private balcony
Layout – Dining area and sitting area
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and 24-hour room service
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Doorbell and phone notification, low-height door lock, roll-in shower, wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Suite
Deluxe Suite
More detailsRoom amenities
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
Features a private balcony
Layout – Dining area and sitting area
Relax - In-room massage available
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and 24-hour room service
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, bathrobes and slippers
Practical – Garden, safe and free newspaper; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Doorbell and phone notification, low-height door lock, roll-in shower, wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Marrakech
Located in Marrakech's Hivernage neighbourhood, Hivernage Hotel And Spa is in the city centre. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Le Jardin Secret and Menara Gardens. Agdal Gardens and Majorelle Gardens are not to be missed. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the nightlife.
Visit our Marrakech travel guideWhat's nearby
- Bab El Djedid - 2 min walk
- Koutoubia Minaret - 10 min walk
- Menara Mall - 14 min walk
- Jemaa el-Fnaa - 17 min walk
- Palais des Congres - 19 min walk
Getting around
- Marrakech Central Station - 3 min drive
- Marrakech (RAK-Menara) - 6 min drive
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free valet parking
- 24-hour pick-up airport shuttle (surcharge)
- Local area shuttle (surcharge)
- Limo/town car service
Food and drink
- Breakfast available for a fee: MAD 200 per person
- 1 restaurant and 3 coffee shops
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Aerobics classes
- Children's pool
- Full-service spa
- Outdoor pool
- Sauna
- Shopping
- Steam room
- Yoga classes
Family friendly
- Children's pool
- Cots/infant beds (surcharge)
- Dry-cleaning service
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Luggage storage
- Multilingual staff
- Porter
- Turndown service
- Wedding services
Languages spoken
- Arabic
- English
- French
- Spanish
Business services
- 1 meeting room
- Business centre
Outdoors
- Rooftop terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Assistive listening devices in meeting rooms
- In-room accessibility
- Well-lit path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
- Fireplace in reception
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Cots/infant beds (surcharge)
- Linens
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bidet
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- Satellite channels
- TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in between 2 PM and 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MAD 700.0 per night.
Cots (infant beds) are available for MAD 300.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MAD 28.60 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MAD 200 per person (approximately)
- Airport shuttle fee: MAD 300 per vehicle (one-way)
- Crib (infant bed) fee: MAD 300.0 per night
- Rollaway bed fee: MAD 700.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hivernage Hotel
Hivernage Hotel Spa
Hivernage Hotel Spa
Hivernage Hotel And Spa Hotel
Hivernage Hotel And Spa Marrakech
Hivernage Hotel And Spa Hotel Marrakech
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.1
Property condition
- Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Support.
They went above and beyond. My wife got ill, and they arranged for a doctor to come by, and then a cab to take us to several pharmacies to get the scripts that she needed. The service was awesome, and very reasonably priced.
Stayed 3 nights in Jan 2020
This traveller didn’t leave comments with their review
Stayed 4 nights in Jan 2020
- Liked: Cleanliness
The staff at the front desk and bell hops at the entrance are very friendly and provide great service with the exception of one girl working behind the desk (didn’t get her name, shorter with short hair). Our original room had an awful smell in it and the electrical outlets, the shower, and coffee maker all did not work. We moved to a different room the next day. Still an issue with the electrical outlets not working and the hairdryer working when it wanted to. The hotel overall looks lovely, but obviously needs some electrical upgrading and probably many other upgrades. The breakfast in the morning was great. The dining experience provided ok food with below average service.
Stayed 2 nights in Jan 2020
Plan your next trip
Aqua Fun Club Marrakech All Inclusive
Be Live Collection Marrakech Adults Only - All Inclusive
Eden Andalou Suites, Aquapark & Spa
Sirayane Boutique Hotel and Spa
Aqua Mirage Club & Aqua Parc - All Inclusive
Radisson Blu Hotel, Marrakech Carré Eden
Iberostar Club Palmeraie Marrakech
Adam Park Hotel & Spa Marrakech
Domaine de la Roseraie Resort & Spa
Domaine des Remparts Hotel & Spa
Movenpick Hotel Mansour Eddahbi Marrakech